April 2014. My husband and I stayed at the Row NYC for our 20th anniversary. It was our first time in NYC. The lobby area is trendy and fresh. The staff are helpful, polite and knowledgeable. We got in late the first night and went straight to the in-house bar/cafe, District M. The pizza was excellent and the drinks strong. Our room was, as to be expected, very small. Twice we asked for a room with a view, but couldn't be accommodated. The front desk agent, Gezennia, was sweet and comped us each with a continental breakfast and drink at the bar. She also sent a fruit plate and water to our room. The room was clean and looked just like the online photo. Our only complaints were that the towels were like sandpaper and that the daily housekeeping service was in my opinion, poorly performed. The bathroom was tidied up but not truly cleaned. As we had been warned, staying in Times Square is noisy. The elevator "system" is very practical and helpful. We would stay at Row NYC again. We booked through Expedia as a package with airfare.
- Official Description (provided by the hotel):
- The revolutionary Row NYC hotel has pioneered a new era of individuality by meeting NYC's signature urban grit with grandeur - transforming one's stay into a completely contemporary experience. With a front row view to Times Square that's truly incomparable, our guests reside right in the middle of it all, with access to everything and anything - 24/7. Endlessly lounge-worthy, the Row NYC flaunts a spectacular lobby & statement spaces. Commissioned New York City inspired artworks electrify the atmosphere with animated light sculptures, and a digital art gallery by famed paparazzo Ron Gallela. Sitting in the bull's eye of Manhattan's most famous locales - including Broadway theaters, 5th Avenue shopping, Restaurant Row, world-class museums, Javits Center & nearby Central Park - the Row NYC is the ultimate New York City address. The hotel is ideally positioned just a few short blocks from Penn Station, the subway, and Port Authority Bus Terminal. LaGuardia, JFK and Newark airports are a 30 to 40 minute ride away. Valet & self-parking are available with convenience. The Row NYC boasts 1331 contemporary guest rooms on 28 floors, flaunting chic, Manhattan-inspired decor in white-hot hues mixed with unexpectedly vibrant custom furnishings. Other services include: Internet lounge in the lobby, Fitness studio, District M - a European express cafe, serving delicious sweet and savory pastries from NYC's finest bakeries and transforms into a chic Neapolitan pizza bar and cocktail lounge, serving hand-stretched pizzas and a curated selection of charcuterie and cheese from New York's famed Murray's Cheese Shop. Specialty cocktails, local craft beers and a live music lineup all contribute to an unforgettable evening. City Kitchen - Row NYC will also be home to a noteworthy food market. Offering cuisine from beloved New York City restaurants, it will be a way for guests and visitors to experience the city's most buzzed about food spots - without leaving the hotel. Iconic M: Open 24/7, our one-stop-shop for everyday essentials, including a wide range of international magazines and newspapers, snacks, fashionable souvenirs and toiletries. And, our concierge and multilingual staff are available for assistance - anytime. ... more less
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