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“Great Location and Right Price” 4 of 5 stars
Review of The Jewel Facing Rockefeller Center

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The Jewel Facing Rockefeller Center
4.0 of 5 Hotel   |   11 West 51 Street, New York City, NY 10019 (Manhattan)   |  
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Ranked #101 of 458 Hotels in New York City
Doylestown, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Great Location and Right Price”
4 of 5 stars Reviewed yesterday NEW

We stayed one Saturday night; checked in in the afternoon and left at noon the next day. The location of the hotel cannot be beat. The staff was very friendly and helpful. Although there is not much of a lobby, the lounge of the 2nd floor makes up for that. The room was a little small, but was configured very efficiently so that there was space for everything. The room -- and the bathroom -- was spotlessly clean. The bed was very comfortable. It was supposed to be a queen, but seemed a little small (i.e., a little shorter than expected). The lighting was fine, even for reading in bed. The only negative was that the doors to the bathroom were swinging doors with tinted glass, so that you could not shield the rest of the room from the light in the bathroom. The hotel is affiliated with Club Quarters, which is close by. Breakfast at Club Quarters was available with a 20% discount, and it was a good deal. I would definitely stay there again, if the price was right.

  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,053 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (240)
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belfast, northern ireland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here in January 2015 and was really pleasantly surprised. The hotel room although small was very well appointed and the hotel had thought of everything and had used the available space to perfection cramming in a lot of extra touches such as a coffee machine multiple charging and sub points, free bottled water etc.
The views from my room on the 12th floor were fantastic and it was nice waking up to the sight of the rockerfeller centre.the hotel was within easy walking distance of Central Park and Times Square which made it perfect for sight seeing and there are plenty of great restaurants around.

Pro's
Great room amenities
Free bottled water
Free filter coffee machine in room
Well appointed room
Friendly professional staff
Location
Cleanliness of rooms and public areas
Training /fitness room
Communal coffee /sitting area

Cons
No bar on site (although terrace club and Jonny utah's few doors down

Room Tip: Ask for a high floor and room with a view
See more room tips
  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toms River, New Jersey
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I just stayed at the Jewel this past weekend. The room was on the 6th floor, corner room facing Radio city and Rockefeller Plaza. Attention to detail was apparent, from beautiful tile in the bathroom to the unique design of the end table. Yes, the room is small, but you can tell that they put alot of thought into the needs of the customer and managed to fit everything you could want in the room. Truly, my only issue, was the bed. Two small beds put together to make what looked like a king size bed but without the king size length. My husband is 6.5, need I say more. Not only was this a problem but honestly, it just wasn't a comfortable mattress. I would love to stay here again but the bed may be a deal breaker..which is unfortunate. But in any case, thank you for a lovely, cleanroom in an extremely prime location!

Stayed January 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa P, Hotel Representative at The Jewel Facing Rockefeller Center, responded to this review, yesterday
Dear Kristinejackson,

Thank you for taking the time to review The Jewel facing Rockefeller Center in NYC. We are glad you noticed the careful thought we put into the design and layout of our room. Your feedback regarding the bed is appreciated, although we are sorry your husband did not have a comfortable rest. Our king mattresses are a standard hotel size, similar to that of other hotels. In some rooms our king beds are specially designed to be used as a either a king or two twin beds.

Our hotel has several room types with a variety of bedding combinations. To better ensure your comfort on your next visit, please do not hesitate to contact our reservations department personally so that we may recommend the room type that will exceed your expectations.

Respectfully,
Lisa Piccirillo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here to see snl, the staff was super friendly, the room was perfectly clean, loved the bathroom, incredible view. The ONLY issue was the bed. It was king wide, but SHORT. I'm 6'5" and just under my knees hung off. Also the bed was rock hard. Maybe time to update the mattress? Beyond that I loved the property.

Stayed January 2015, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa P, Hotel Representative at The Jewel Facing Rockefeller Center, responded to this review, yesterday
Dear jmj732,

Thank you for taking the time to review The Jewel facing Rockefeller Center in NYC. We are glad you noticed the careful thought we put into the design and layout of our room. Your feedback regarding the bed is appreciated, although we are sorry you did not have a comfortable rest. Our king mattresses are a standard hotel size, similar to that of other hotels. In some rooms our king beds are specially designed to be used as a either a king or two twin beds.

Our hotel has several room types with a variety of bedding combinations. To better ensure your comfort on your next visit, please do not hesitate to contact our reservations department personally so that we may recommend the room type that will exceed your expectations.

Respectfully,
Lisa Piccirillo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My girlfriend treated me to a wonderful birthday weekend trip to the city and the Jewel was the perfect hotel! It was walking distance from everything. It was a fantastic stop off point when we wanted to change for a night at the theatre!!! :)

Lovely staff and very accommodating! Parking is expensive but the Jewel gives you a discount!! :)

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa P, Hotel Representative at The Jewel Facing Rockefeller Center, responded to this review, 1 week ago
Dear Jacob,
Thank you for your kind review. We're glad you enjoyed your birthday trip to New York City and especially that The Jewel met all your expectations for a great weekend! We hope to have the opportunity to welcome you back to The Jewel in the future.

Regards,
Lisa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Mills, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the jewel from 30th Dec - 6th Jan. We arrived after a long flight to be happily greeted at the hotel. We were given a choice of two rooms; one on the 8th floor with no view or on the top floor (15th) with a nice view. We chose the room on the 15th floor which meant taking two elevators but well worth it! great view from the room and not too much road noise. Rockerfeller was straight across the road and only about 2 blocks (5 min walk) away from times square. The rooms were average sized but always kept clean, they had a large bathroom and came with TV, coffee machine and charging docks. In addition, the wifi from our room was quick and always worked really well..

There is fresh water and sterilized bottles available on all floors (except 15th) which was great as we filled up a couple of bottles each day to use. Also, on the second floor there is a lobby where coffee/tea is available to use free of charge and two computers with printer connection so you can print boarding passes etc.

All staff members were really helpful and happy to answer any questions/directions. Bill's burger bar across the road serves really nice food and was much appreciated on our first evening in particular as we were too tired to go searching for food. There is also a convenience store down the road which is handy. Overall, a great find and will definitely stay again.

Room Tip: Don't hesitate to stay on 15th floor even if you have to take two elevators. its worth it!
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  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa P, Hotel Representative at The Jewel Facing Rockefeller Center, responded to this review, 1 week ago
Dear lil_hinchy,

Thank you for choosing to stay at The Jewel and for your kind review. We are so pleased to read that you enjoyed your stay and that we met all your expectations. We look forward to welcoming you back to The Jewel facing Rockefeller Center the next time you visit Manhattan.

Regards,
Lisa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
west midlands
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the jewel from dec 28th - 2nd jan and it was a lovely stay. The hotel is in a perfect location and within walking distance to most tourist locations and very close to times square. The rooms were perfect for a good nights sleep after a busy day around New York, they were a good size and clean. The 2nd floor has free coffee, bottled water and computers for use of the internet. This area was perfect in the morning to grab a coffee before we headed out. I would stay at the jewel again for sure.

  • Stayed December 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa P, Hotel Representative at The Jewel Facing Rockefeller Center, responded to this review, 1 week ago
Dear Jennifer,

Thank you for choosing The Jewel during your visit to Manhattan and for your kind review. We're proud of our prime location right outside Rockefeller Center and within walking distance to many of the city's most popular attractions, and are so glad to read that you enjoyed that as well. We're delighted to see we met your expectations for a great stay. We look forward to welcoming you back to The Jewel on your next visit to New York City!

Regards,
Lisa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Jewel Facing Rockefeller Center

Address: 11 West 51 Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#71 Family Hotel in New York City
#72 Luxury Hotel in New York City
#80 Romantic Hotel in New York City
#129 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Jewel Facing Rockefeller Center 4*
Number of rooms: 135
Official Description (provided by the hotel):
The Jewel Facing Rockefeller Center is a full service hotel with 135 rooms located opposite Rockefeller Center, steps away from the famous skating rink, Christmas tree, St. Patrick's Cathedral, Saks Fifth Avenue, Museum of Modern Art and Radio City Music Hall. Minutes from world class shopping, restaurants and entertainment. The Jewel Facing Rockefeller Center is the best value hotel based on quality and the prime location. The Jewel Facing Rockefeller Center provides:• Safe, restricted entry• Instant registration and check out• Free high speed internet access throughout the hotel• Nearby restaurant • Multi-menu in room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 3 meeting and event rooms available nearby (maximum reception style 55 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Value rates ... more   less 
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Also Known As:
The Jewel Facing Rockefeller Hotel New York City

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