The 'Fewel not the Jewel' would be more apt an appropriate title for our review. However, we have no complaints regarding customer service or our overall experience here, but having stayed in New York at actual 4 and 5 star establishments -- this is absolutely not one. If not for the location it would not receive the volume of business it purports, and while it may be priced comparative to its location it is definitively way overpriced for the lack of comfort and amenities you will experience here. Bottom line, we chose this for the location but we did not get what we paid for as the property is advertised at a much higher quality. With very few exceptions you will have no view of the center. The beds, linens, towels and even the 'refillable' water bottles are of a much lower grade than even a nice Holiday Inn Express. In fact, we have stayed in much nicer Holiday Inn's and Hampton Inn's than what we experienced at the Jewel. I meant to check the mattress tag date but it slipped my mind -- the mattresses are uncomfortable with the hard springs you would have expected to experience 10-15 years ago or at a low budget hotel. Instead of a central type heating system that provides even air -- these rooms have in room units that result in incredibly dry air and uneven temperatures. Not at all what I expected from a proclaimed hotel on the Center. If you are looking for convenience to the Center than you'll find it here but if you are looking for comfort we recommend looking elsewhere. A plus is convenient shopping and great places to eat nearby.
- Official Description (provided by the hotel):
- Property Description: The Jewel Facing Rockefeller Center is a full service hotel with 135 rooms located opposite Rockefeller Center, steps away from the famous skating rink, Christmas tree, St. Patrick’s Cathedral, Saks Fifth Avenue, Museum of Modern Art and Radio City Music Hall. Minutes from world class shopping, restaurants and entertainment. The Jewel Facing Rockefeller Center is the best value hotel based on quality and the prime location. The Jewel Facing Rockefeller Center provides:• Safe, restricted entry• Instant registration and check out• Free high speed internet access throughout the hotel• Nearby restaurant • Multi-menu in room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 3 meeting and event rooms available nearby (maximum reception style 55 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Value rates ... more less
- Reservation Options:
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- Also Known As:
- The Jewel Facing Rockefeller Hotel New York City