If there is going to be regular construction including loud jack-hammering going on in the morning next to the hotel, it would be nice for the hotel to give their guests a heads up. As the front desk manager informed me when I asked why they did not give guests a heads up, the construction is "only during business hours," "intermittent," and had been going on "only for about a week and a half." Well, let guests know that. Many guests will not be disturbed because they will be out of their room before the noise even starts. Others, like me, may not mind but may take their conference call from a nearby office or a coffee shop rather than dial into a call only to have loud jack-hammering start up in the middle of it. I tried to escape to the bathroom and even hallway but the noise reverberated loudly throughout those areas. With the phone on mute, I called the front desk to complain about the noise and the manager replied "Yes, we can hear it down here, too!" Which in hindsight is kind of funny. At least we were on the same page.
I should note that when I complained upon checking out the front desk manager was nice and did give me a discount on the room and later a certificate for a free weekend night, but rather than that I think they should just give notice of the construction going forward so guests can plan accordingly.
Apart from the nearby construction, I thought this was a decent cheap hotel. There is no front desk, just a few computers and a couple of chairs in the small entryway, so it feels more informal than a standard hotel. I have a colleague that refuses to stay there , and if you are used to four or five star accommodations, this hotel is not for you. To use NYC apartments as an analogy, if you would only live in a building with a doorman, this hotel is not for you. If you are bothered by things like a loose bathroom faucet that wiggles a bit when you turn it on (but otherwise works fine), this hotel is not for you. And, of course, if you do not want to roll the dice on whether there could be something like construction going on without warning, this hotel is not for you.
- Official Description (provided by the hotel):
- Property Description: The Jewel Facing Rockefeller Center is a full service hotel with 135 rooms located opposite Rockefeller Center, steps away from the famous skating rink, Christmas tree, St. Patrick’s Cathedral, Saks Fifth Avenue, Museum of Modern Art and Radio City Music Hall. Minutes from world class shopping, restaurants and entertainment. The Jewel Facing Rockefeller Center is the best value hotel based on quality and the prime location. The Jewel Facing Rockefeller Center provides:• Safe, restricted entry• Instant registration and check out• Free high speed internet access throughout the hotel• Nearby restaurant • Multi-menu in room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 3 meeting and event rooms available nearby (maximum reception style 55 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Value rates ... more less
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- Also Known As:
- The Jewel Facing Rockefeller Hotel New York City