We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pleasant surprise” 4 of 5 stars
Review of The Jewel Facing Rockefeller Center

Save Saved
You added The Jewel Facing Rockefeller Center to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Jewel Facing Rockefeller Center
4.0 of 5 Hotel   |   11 West 51 Street, New York City, NY 10019 (Manhattan)   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Special Offer
Book Now and Save More!
Ranked #107 of 452 hotels in New York City
Smyrna, Tennessee
1 review
“Pleasant surprise”
4 of 5 stars Reviewed yesterday NEW

Very small hotel which we LOVED. You can get in and out easily and it is great location. We didn't need a big or fancy room because we didn't spend much time in it so this was perfect. I love that it didn't feel like a hotel room. Very clean.

Best part was the staff!!! Super nice and they knew our names every time we returned.

Will stay here on our next visit for sure.

Room Tip: Club level is nice and quiet.
See more room tips
  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

949 people have reviewed this hotel

Traveler rating
    540
    314
    55
    15
    25
See reviews for
218
389
69
101
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Stafford, Virginia
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Love this boutique hotel, mainly for its location. It is clean and very bare bones yet practical accommodations (think Ikea-type furniture). The rooms have comfortable set-ups. The front desk folks are wonderful. They have bottle and water stations on every floor and a nice lounge on the second floor with coffee station and wifi. (This was great for when I had arrived early and needed a place to work before my meetings.)

The location is perfect for tourist or midtown office folks alike. Subway is right down the block at Radio City.

My only "complaint" is with the linens. I wish they had better sheets and comforters. The comforter doesn't have a duvet cover, and I am never quite sure if the comforters have been laundered.

Room Tip: You can see 30 Rock. Go and get coffee and stand outside the Today Show.
See more room tips
  • Stayed October 2013, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redford, Michigan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my husband and I first visit to New York. We chose this hotel because of its location, and because of the nice reviews that we had read about it on TripAdvisor. We were not disappointed. The location was great. The room was satisfactory, as we only booked a small room because we did not plan to spend much time there anyway. Everything was clean, the only problem that we had was that the air ventilation in our bathroom was not working. Enjoyable stay. Tonia H.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blacksburg, Virginia
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We got this hotel as part of a vacation package. It's in a great location.Great amenities. My room has a microwave and refrigerator. The bathroom is beautifully decorated and doesn't feel cramped. There's space because it's wisely used, e.g., a seat tucked under the bedside table can be pulled out as needed. Plenty of outlets for electronics. Coffee maker. Lots of lights.
My husband and I and my daughter are comfortable in the queen bed plus sofa bed room.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

While few people probably enjoy spending $250+ per night on a hotel room, it's pretty much a must if you don't want to deal w taxiing everywhere, etc.
I'll save you the lengthy read and just say that my 20+ hours of online research in advance of our trip to NYC (yes, I have nothing to do at night between 10p-midnight) concluded w this hotel being the one and we were quite content.

Highlights & quick overview:

Staff: they really seemed to CARE about guests. Great tips on best way to navigate tourist attractions to make best use of time. Really pleasant surprise that made you feel at home.

Rooms: they're small. It's Manhattan. It was expected after reading pretty much every hotel chain review. Had enough room for 2 adults and a child, but don't expect a 400 sq ft room like you might get in...Idaho (?)

Location: BEST part. Walk out the door and take 5 sidesteps to the right and you're facing Rockefeller centre for a great picture.
Times Square is a 6-7 min walk away (so hotel was far enough fr the noise to have a good sleep) and walked to a broadway show in under ten
min.
Shopping on 5th ave (Tiffany and Co, Nike town, guess, etc was a block away.

would highly recommend staying here!

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a quaint hotel situated within walking distance of all tourist attractions in NYC. The front desk staff were always pleasant and quick to offer insider tips on restaurants, give directions and guide us through subway train number routes and locations.

We started off on the 15th floor and from our room we noticed some balconies on the 11th floor. We made the request to move and the next day they moved all our luggage to the new room. The balcony was a great bonus as it added extra living space and evening drinks overlooking Rockefeller Center between 5th and 6th Avenues, without paying Manhattan bar prices!!

The hotel is clean, convenient and our room had a fridge and microwave.

The second floor is an open "living room" with a TV, computers, comfortable chairs and a free cappuccino maker.

Free Wi-Fi throughout.

We will stay here on our next trip for sure....

  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ljubljana, Slovenia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 2 weeks ago

We arrived at this hotel for the second time, as our first experience was good. Regretfully, we were so disapointed. Namely, we made the reservation several months ahead and were sure we would get a room with a decent view. Instead we have got a room with only a queen bed althouh we informed them that we are travelling in three, two adults and a kid 11 years old. Admittedly, they immeadiatedly got a spare bed and the problem was solved to our satisfaction. The view of the room though, is terrible. We are facing an internal space between the buildings, with noisy ventilators, so we have to have the lights turned on in the middle of the sunny day. For a hotel in the middle of Manhattan I find this unacceptable, especially so, because we made the reservation so early. The location of the hotel is otherwise very convenient, room is clean and the staff service is good and responsive.

Room Tip: Ask for a room that looks onto the street.
See more room tips
  • Stayed August 2014, traveled with family
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Jewel Facing Rockefeller Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Jewel Facing Rockefeller Center

Address: 11 West 51 Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Best Value Hotel in New York City
#74 Family Hotel in New York City
#74 Luxury Hotel in New York City
#84 Romantic Hotel in New York City
#163 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Jewel Facing Rockefeller Center 4*
Official Description (provided by the hotel):
Property Description: The Jewel Facing Rockefeller Center is a full service hotel with 135 rooms located opposite Rockefeller Center, steps away from the famous skating rink, Christmas tree, St. Patrick’s Cathedral, Saks Fifth Avenue, Museum of Modern Art and Radio City Music Hall. Minutes from world class shopping, restaurants and entertainment. The Jewel Facing Rockefeller Center is the best value hotel based on quality and the prime location. The Jewel Facing Rockefeller Center provides:• Safe, restricted entry• Instant registration and check out• Free high speed internet access throughout the hotel• Nearby restaurant • Multi-menu in room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 3 meeting and event rooms available nearby (maximum reception style 55 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Value rates ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Agoda, Hotels.com, Tingo, BookingOdigeoWL, Priceline and Venere so you can book your The Jewel Facing Rockefeller Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Jewel Facing Rockefeller Hotel New York City

Owners: What's your side of the story?

If you own or manage The Jewel Facing Rockefeller Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.