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“High recommendation” 5 of 5 stars
Review of The Jewel Facing Rockefeller Center

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The Jewel Facing Rockefeller Center
4.0 of 5 Hotel   |   11 West 51 Street, New York City, NY 10019 (Manhattan)   |  
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Hotel amenities
Ranked #103 of 452 hotels in New York City
Blacksburg, Virginia
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“High recommendation”
5 of 5 stars Reviewed 3 days ago NEW

We got this hotel as part of a vacation package. It's in a great location.Great amenities. My room has a microwave and refrigerator. The bathroom is beautifully decorated and doesn't feel cramped. There's space because it's wisely used, e.g., a seat tucked under the bedside table can be pulled out as needed. Plenty of outlets for electronics. Coffee maker. Lots of lights.
My husband and I and my daughter are comfortable in the queen bed plus sofa bed room.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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943 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
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English first
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

While few people probably enjoy spending $250+ per night on a hotel room, it's pretty much a must if you don't want to deal w taxiing everywhere, etc.
I'll save you the lengthy read and just say that my 20+ hours of online research in advance of our trip to NYC (yes, I have nothing to do at night between 10p-midnight) concluded w this hotel being the one and we were quite content.

Highlights & quick overview:

Staff: they really seemed to CARE about guests. Great tips on best way to navigate tourist attractions to make best use of time. Really pleasant surprise that made you feel at home.

Rooms: they're small. It's Manhattan. It was expected after reading pretty much every hotel chain review. Had enough room for 2 adults and a child, but don't expect a 400 sq ft room like you might get in...Idaho (?)

Location: BEST part. Walk out the door and take 5 sidesteps to the right and you're facing Rockefeller centre for a great picture.
Times Square is a 6-7 min walk away (so hotel was far enough fr the noise to have a good sleep) and walked to a broadway show in under ten
min.
Shopping on 5th ave (Tiffany and Co, Nike town, guess, etc was a block away.

would highly recommend staying here!

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winnipeg, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is a quaint hotel situated within walking distance of all tourist attractions in NYC. The front desk staff were always pleasant and quick to offer insider tips on restaurants, give directions and guide us through subway train number routes and locations.

We started off on the 15th floor and from our room we noticed some balconies on the 11th floor. We made the request to move and the next day they moved all our luggage to the new room. The balcony was a great bonus as it added extra living space and evening drinks overlooking Rockefeller Center between 5th and 6th Avenues, without paying Manhattan bar prices!!

The hotel is clean, convenient and our room had a fridge and microwave.

The second floor is an open "living room" with a TV, computers, comfortable chairs and a free cappuccino maker.

Free Wi-Fi throughout.

We will stay here on our next trip for sure....

  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ljubljana, Slovenia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 6 days ago NEW

We arrived at this hotel for the second time, as our first experience was good. Regretfully, we were so disapointed. Namely, we made the reservation several months ahead and were sure we would get a room with a decent view. Instead we have got a room with only a queen bed althouh we informed them that we are travelling in three, two adults and a kid 11 years old. Admittedly, they immeadiatedly got a spare bed and the problem was solved to our satisfaction. The view of the room though, is terrible. We are facing an internal space between the buildings, with noisy ventilators, so we have to have the lights turned on in the middle of the sunny day. For a hotel in the middle of Manhattan I find this unacceptable, especially so, because we made the reservation so early. The location of the hotel is otherwise very convenient, room is clean and the staff service is good and responsive.

Room Tip: Ask for a room that looks onto the street.
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  • Stayed August 2014, traveled with family
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Alberta
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited New York twice in July. Stayed at the Waldorf on a girls' trip and then here at the Jewel with my husband. This surpassed the Waldorf in many ways. I liked the size of this hotel and the location was exceptional. I was able to watch the start of a song on The Today Show on TV and walk down to the stage by the end of the song. We took advantage of the courtyard bar in Rockerfeller Plaza almost every afternoon. Even with all this action outside the front door, the room was quiet at night. It was so easy to access the subway and get to World Trade Center (Century 21), Little Italy, The Metropolitan Museum in Central Park. We were able to walk very easily to Central Park, Columbus Circle, Time's Square, Grand Central Station, 5th Avenue Shops, Broadway and Irish Pubs all around Broadway. We were also lucky enough to be in the city for New York Summer Streets, where Park Avenue was closed to all traffic and we could walk all the way from close to the hotel to Union Square, and then we continued to down to Soho. (This even happens again on August 15-16). The room is small but big enough for two people and our luggage. The air conditioning is efficient and the bed is somewhat comfortable. Loved the guest closet next to the filtered water on each floor. If you needed anything, it was there. Wifi which was included in the price of the room was always working. Staff at the hotel was wonderful from the front desk, the bellman, the cleaning staff. The entire hotel was very clean (much cleaner than the Waldorf). We did go to the Terrace Club on our first night and would not recommend it. There is much better food and service close by. Will come back to this hotel for sure on our next visit to New York.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockport, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The location of this hotel is just perfect – literally right across the street from the Rockefeller Centre and St Patricks Cathedral just a few steps away. We stayed for 5 nights at the end of June requesting a corner room with a view. What a view it was, with stunning views of St Patricks Cathedral and the Rockefeller Plaza. Our room and bathroom were spotlessly clean and spacious with everything you could need.

Even though the hotel doesn’t have a huge reception area, the front desk staff were always on hand if you needed anything and were extremely polite and very helpful.

Guests of The Jewel are allowed access to The Terrace Club next door which I would strongly recommend using. We ate breakfast here every morning on the open-air terrace with fantastic views. It was reasonably priced and there was a great choice with something for everyone - light bites or a hearty meal, plus it was such a lovely start to the day.

We had a great time in New York and this hotel played a big part in making our vacation so special. I would recommend The Jewel to family and friends and we will definitely be making a return trip.

Room Tip: Corner room was spacious with stunning views.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middletown, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This past weekend we stayed at The Jewel. It was exceptional. The service & amenities were top notch. It was beyond what I expected. The Terrace Club dining next door was awesome. We have been to a number of hotels in NYC. This one is #1. I highly recommend it to everyone.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Jewel Facing Rockefeller Center

Address: 11 West 51 Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#29 Best Value Hotel in New York City
#71 Luxury Hotel in New York City
#72 Family Hotel in New York City
#82 Romantic Hotel in New York City
#168 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Jewel Facing Rockefeller Center 4*
Official Description (provided by the hotel):
Property Description: The Jewel Facing Rockefeller Center is a full service hotel with 135 rooms located opposite Rockefeller Center, steps away from the famous skating rink, Christmas tree, St. Patrick’s Cathedral, Saks Fifth Avenue, Museum of Modern Art and Radio City Music Hall. Minutes from world class shopping, restaurants and entertainment. The Jewel Facing Rockefeller Center is the best value hotel based on quality and the prime location. The Jewel Facing Rockefeller Center provides:• Safe, restricted entry• Instant registration and check out• Free high speed internet access throughout the hotel• Nearby restaurant • Multi-menu in room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 3 meeting and event rooms available nearby (maximum reception style 55 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Value rates ... more   less 
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Also Known As:
The Jewel Facing Rockefeller Hotel New York City

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