My husband and I are regular travelers to NYC. We planned a five day stay and wanted a great value hotel near Central Park with a small kitchen. We booked a room here and it did not disappoint. We don't need a lot of hand holding or direction so this place was perfect for us. We could check in and out via computer. There was a person in the lobby 24 hours per day, but it is not a heavily staffed, frilly place. If you are a savvy traveler who can find their way around this is the place for you. The kitchen was tiny but useful. The bed was comfortable. A nice bonus was the filtered water station on the second floor stocked with empty water bottles you could fill up on your own. The location is also nice, between 5th and 6th Avenues on 51st street. We also appreciated the daily maid service that was prompt and very good. We would definitely return here.