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“Too expensive for what you get.” 3 of 5 stars
Review of The Jewel Facing Rockefeller Center

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The Jewel Facing Rockefeller Center
4.0 of 5 Hotel   |   11 West 51 Street, New York City, NY 10019 (Manhattan)   |  
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Hotel amenities
Ranked #104 of 452 hotels in New York City
Yonkers, New York
Top Contributor
58 reviews 58 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
“Too expensive for what you get.”
3 of 5 stars Reviewed February 7, 2014

I had to spend the night for business and thought this offshoot of Club Quarters would foot the bill. Unfortunately they had very small rooms and noisy corridors. The stall was nice and helpful, but the rate was just too high for that kind of room, for $450, I could have stayed around the corner at the Hilton and gotten a much nicer room.

  • Stayed November 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Niskayuna, NY
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 6, 2014

We have been to The Jewel on 3 occasions & will be back in March of this year. Yes, the rooms are smallish but that is made up by all the other advantages. The location is perfect...just a quick stroll from the Today show & Rockefeller Center. We love rolling out of bed and quickly run down to The Today show. The rooms with the balconies give the appearance of being larger. Having the fresh water refills on each floor is an added bonus. The staff is minimal but very helpful & welcoming. The new restaurant Downstairs is excellent (best gnocchi I have ever had) . We Like to visit NYC a couple times a year & The Jewel has become our Hotel of Choice.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Swansea, United Kingdom
Top Contributor
51 reviews 51 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 1, 2014

We spent some time selecting our hotel, price and location were the most important aspects, the Jewel came tops. The staff were extremely helpful and courteous, our room was more than adequate and comfortable and the location, just 5 minutes walk to times square, was perfect.
This hotel could not be faulted particularly for our short stay. We did not use the dining facilities but we did have a couple of night caps in the cocktail bar which had an interesting mix of clientele.

Room Tip: The 14th floor rooms overlooking 52nd street will give great views but it will mean changing elevato...
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brussels, Belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 30, 2014

The hotel is located in the center of all main NY attractions. The staff members were friendly and helpful. The one weakness is the size of the hotel and its rooms - they are quite narrow. The beds, as well, are small.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Nassau, New York
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 26, 2014

Location, Location, Location! This property is a mere short block from Rockelfeller Center, and a half block from 5th Ave. St. Patrick's Cathedral (undergoing heavy renovations, btw), the American Girl Place, and even Broadway attractions are a few blocks away. The staff was friendly and helpful. There is a small fitness room and free coffee on the second floor. The lobby is tiny; you basically have to check yourself in, like at the airport kiosks. There is always at least one employee there to help. You can get a discounted breakfast at the Club Quarters a few doors down from the Jewel, which is also a Club Quarters property.
We had a "Junior Suite", which was, well, JUNIOR! There was barely enough room between the end of the bed and the wall, to pass through (and we are not husky, athletic folks). The sofa bed was more of a "chair bed". When that was opened, you had to walk sideways to pass between the wall (with the TV) and the bed. The room was very long though, with a fridge, microwave, coffee maker, desk, and 2 chairs. There was free wifi too. The bathroom was OK...very few towels, but very clean. Overall, if you are looking for a quiet, clean, convenient place to stay (especially during the frigid winter temps), and can live without such amenities as bathrobes, bellmen, room service, on-site dining, then this is a great property. Also, you can fill free water bottles on each floor, I believe. Duane Reade (similar to Walgreens, CVS) is on the same block, and there are plenty of reasonably priced places to eat nearby.

Room Tip: Keep in mind that a Junior Suite is long and narrow, and the sofa bed is really an armchair that ope...
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  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Parkesburg, Pennsylvania
Top Contributor
78 reviews 78 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed January 22, 2014 via mobile

Had a very nice stay here with mom and sister last year. We found a good deal/sale online and booked one night for our stay. The location is the best thing about the hotel with Rock center immediately across the street! It was SO convenient! The lobby is small but clean and nice and you basically check yourself in with an attendant to assist you if needed. Our room had a double or queen bed with a sleeper sofa and was plenty of space for a 1-nights stay for a 3 adult family. They also had a water bottle refill station down the hall that I thought was a great touch.

Stayed April 2013, traveled with friends
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Additional Information about The Jewel Facing Rockefeller Center

Address: 11 West 51 Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#30 Best Value Hotel in New York City
#72 Luxury Hotel in New York City
#75 Family Hotel in New York City
#82 Romantic Hotel in New York City
#168 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Jewel Facing Rockefeller Center 4*
Official Description (provided by the hotel):
Property Description: The Jewel Facing Rockefeller Center is a full service hotel with 135 rooms located opposite Rockefeller Center, steps away from the famous skating rink, Christmas tree, St. Patrick’s Cathedral, Saks Fifth Avenue, Museum of Modern Art and Radio City Music Hall. Minutes from world class shopping, restaurants and entertainment. The Jewel Facing Rockefeller Center is the best value hotel based on quality and the prime location. The Jewel Facing Rockefeller Center provides:• Safe, restricted entry• Instant registration and check out• Free high speed internet access throughout the hotel• Nearby restaurant • Multi-menu in room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 3 meeting and event rooms available nearby (maximum reception style 55 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Value rates ... more   less 
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Also Known As:
The Jewel Facing Rockefeller Hotel New York City

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