We had booked a reservation at another hotel, but they did not have the room we had asked for when we got there (a "one room suite" for three people). They offered to put a rollaway bed in a regular queen room, but the room was tiny and there was literally no way to walk around. So they sent us to the Jewel ("a sister property"). We were pretty grumpy after an hour or more of nonsense and having to move several blocks away, but the Jewel was a breath of fresh air. The staff were really genuine and helpful. The hotel is only 3 years old and felt very contemporary and clean. Nothing fancy, but they have the basics well-covered. There is a water station on each floor with free water bottles that they encourage you to refill. The room was not huge, but very nicely equipped and the rollaway bed fit fine. Fridge, microwave, coffeemaker, charging stations for devices, no-hassle wi-fi. We usually try to avoid mid-town and the theatre district, and this was right across the street from Radio City Music Hall. It was totally fine. Quiet. They held our luggage for us after check-out and let use the lounge on the second floor for a small birthday celebration. They could not have been nicer or more pleasant about everything.