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“excellent hotel” 5 of 5 stars
Review of The Jewel Facing Rockefeller Center

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The Jewel Facing Rockefeller Center
4.0 of 5 Hotel   |   11 West 51 Street, New York City, NY 10019 (Manhattan)   |  
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Ranked #100 of 454 Hotels in New York City
Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“excellent hotel”
5 of 5 stars Reviewed October 20, 2013

Great location next to Rockefeller Center and a short stroll to Central park. Room was a little small but big enough for 2 guests and the view was amazing. The hotel and room were very clean and well maintained. The service was great as well. I would definitely stay here again.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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995 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
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Ankara, Turkey
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 19, 2013

First i will start with the good parts, the location(maybe the best location in nyc), hotel and amenities, free coffee and water are very well, but the management style of the hotel is very poor. We made our booking to the hotel at January 10 months before the stay, I informed the hotel twice prior to our arrival about our late check-in, booking com people have also contacted the hotel and called me saying that it is ok for late check out, at the 9th night we came to hotel at midnight after a long flight and we are told that hotel is overbooked and we will be transferred to another hotel belongs to same group and front dest said we will pay nothing to the hotel that we transferred and our first night will be free of charge we are not pleased with the inconvenience after a very long trip that we planed for a long time but we said ok, next day at the other hotel they charged us for the night despite our refusal to pay, they said we have to pay and handle the situation with Jewel and if not paid we will not be check out, we paid helpless and go to the Jewel, there was a different one in the front dest and said we have to pay full charge, we gone mad after this behavior and explained the situation again and again, we argued and finally she said they are ok for free of charge first night, be careful with this hotel about their overbooking scam, after this situation i read lots of reviews on tripadvisor on similar situations

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed October 17, 2013

Stayed here overnight to spend two days in NYC. Great Location. east access to Rocerkfeller Plaza & Radio City. I can't say it enought, GREAT LOCATION. We went to the Today show, if you're going to see the Christmas Spectacular at Radio City, the location is also great. The rooms are roomy, clean. They offer free filtered bottle water which is a great location. The 7th floor has a restaurant, The Terrace, with great views. Keureg coffee makers in your room. Our room had a queen size bed, pull out couch, table/desk combo with chair, sink, small fridge, micro & bathroom. For NYC, large rooms. We stayed on the 6th floor & heard no noise at night. I heard once guest complain about the room from the next door club. As a previous reviewer said this place is a jewel. Used mostly for business travelers. It is clean, easy access to NY and has a great pizza shop next door.

Room Tip: Request the 6th floor or higher. I believe rooms start on the 3rd floor & you may hear noise at...
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pell City, Alabama
Top Contributor
104 reviews 104 reviews
35 hotel reviews
Reviews in 37 cities Reviews in 37 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 14, 2013

Stayed here for three nights and could not have been happier. the room, while small, was efficiently laid out and comfortable. The room was clean and the staff went above and beyond to make sure our stay was comfortable. The location is unbeatable- across from Rockefeller Center. This is one hotel that will see our repeat business! New York hotels can often be a hassle but this hotel was perfect for what we needed.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KANEOHE, HI
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2013

Love the view from The Jewel NY! Staff is super friendly and hotel is really clean. Hotel is conveniently centralized around many shops, restaurants and site seeing locations. Plan to stay here again on my next visit!

Stayed June 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 13, 2013

We stayed during marathon weekend. This hotel is an a fantastic location directly across from Rockafeller Center. We walked everywhere! The rooms are small, but that is to be expected for NYC. I appreciated the clean, updated hotel rooms and accommodating staff. Our room didn't have a view, but was very quiet.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midwest
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 12, 2013

We enjoyed the convenience of this mid-town location. The staff was very accommodating, both in storing our luggage for us and giving us good directions and help to enjoy New York City. There is a nice lounge with coffee, wifi, etc. available. As with most NYC hotels, there's not a lot of room, but a fold-out chair/bed in our room did accommodate a third person.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Jewel Facing Rockefeller Center

Address: 11 West 51 Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#69 Luxury Hotel in New York City
#69 Family Hotel in New York City
#78 Romantic Hotel in New York City
#125 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Jewel Facing Rockefeller Center 4*
Number of rooms: 135
Official Description (provided by the hotel):
Property Description: The Jewel Facing Rockefeller Center is a full service hotel with 135 rooms located opposite Rockefeller Center, steps away from the famous skating rink, Christmas tree, St. Patrick’s Cathedral, Saks Fifth Avenue, Museum of Modern Art and Radio City Music Hall. Minutes from world class shopping, restaurants and entertainment. The Jewel Facing Rockefeller Center is the best value hotel based on quality and the prime location. The Jewel Facing Rockefeller Center provides:• Safe, restricted entry• Instant registration and check out• Free high speed internet access throughout the hotel• Nearby restaurant • Multi-menu in room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 3 meeting and event rooms available nearby (maximum reception style 55 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Value rates ... more   less 
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Also Known As:
The Jewel Facing Rockefeller Hotel New York City

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