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“Amazing stay” 5 of 5 stars
Review of The Jewel Facing Rockefeller Center

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The Jewel Facing Rockefeller Center
4.0 of 5 Hotel   |   11 West 51 Street, New York City, NY 10019 (Manhattan)   |  
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Ranked #95 of 454 Hotels in New York City
KANEOHE, HI
1 review
1 helpful vote 1 helpful vote
“Amazing stay”
5 of 5 stars Reviewed October 13, 2013

Love the view from The Jewel NY! Staff is super friendly and hotel is really clean. Hotel is conveniently centralized around many shops, restaurants and site seeing locations. Plan to stay here again on my next visit!

Stayed June 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,022 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (231)
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Ann Arbor, Michigan
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 13, 2013

We stayed during marathon weekend. This hotel is an a fantastic location directly across from Rockafeller Center. We walked everywhere! The rooms are small, but that is to be expected for NYC. I appreciated the clean, updated hotel rooms and accommodating staff. Our room didn't have a view, but was very quiet.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midwest
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 12, 2013

We enjoyed the convenience of this mid-town location. The staff was very accommodating, both in storing our luggage for us and giving us good directions and help to enjoy New York City. There is a nice lounge with coffee, wifi, etc. available. As with most NYC hotels, there's not a lot of room, but a fold-out chair/bed in our room did accommodate a third person.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bilston
Top Contributor
61 reviews 61 reviews
28 hotel reviews
Reviews in 33 cities Reviews in 33 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed October 11, 2013

The reviews for this hotel are spot on. The check-in is quick and easy. It’s a great location, good accommodation and very helpful staff on call in reception. A few minutes’ walk and you’re at Central park, Rockefeller just across the road. We initially had a room at the rear on the fourth floor but we were moved to the sixth as we could hear an external air-con fan. They sorted out this change without any issue, and we didn’t even need to do it bar pack our bags and leave them in the room. It was all moved for us. Clean and well kept, though the maid tends to come later in the day than we're used to in the UK.

Room Tip: Higher level street side is better, though you still get some street noise
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2013 via mobile

Super location. My wife stayed one night prior to boarding a cruise ship. Our room on the 14th floor had a window that faced Rockefeller Plaza and one that faced Radio City Music Hall. Staff was engaging and helpful. Loved it and hope to stay there again on our next trip to NYC.

Stayed September 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2013

I requested a room with a view and was given a corner room with two large windows and a patio overlooking Rockefeller Center! Service was fabulous and efficient and the rooms were modern and clean. I had free room WiFi, bottled water, a fridge and air conditioning. My stay at The Jewel made my first trip to New York even better. I would definitely recommend The Jewel and would book my next vacation in NY with them!

Room Tip: Corner suite with a patio facing Rockefeller Center was an unexpected bonus! All I did was request a...
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  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
woodbury, mn
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 1, 2013

I stayed here with two of my kids (13 and 23) for 3 nights in late September. We booked a "superior room with kitchenette" for some precious extra space. We were given two twins pushed together for one bed (was expecting a queen so this worked out even better), then a fold out ottoman which was almost a twin size, all of which worked out fine for us. The kitchenette had a microwave and mini fridge but what we did not expect was the following: toaster, stove top, dishes, silverware, plastic bowls, strainer, and other misc kitchen items. Great if you drive (we flew, with carry on only) and know about this ahead of time and want to cook in your room I suppose, but this is not what we wanted to do in NYC....still nice little area and the extra space was essential. We had a view of Rockefeller Center..it is right there, across a quiet street then a busier street. we noticed very little road noise. Work does occur in the evening hours all over NYC with garbage trucks, construction projects etc and all that occured outside our window but we did not hear anything outside but did hear doors, toilets, etc within rooms like in many hotels.

There is a Duane Reed drug store (like Walgreens) right down the street for forgotten essentials, snacks, and extras. I got up early each day and got either Dunkin Donuts or Starbucks, both located below Rock Center , and felt very safe as a female doing this each day at 6:30 am. Waved to the Today Show on my way-visited there a few hours later, very close to room and so fun to see all of that in action.

Bathroom is a little different as others have posted, but there are tissues in the room contrary to a previous post, but not in the bathroom, just on either sides of the beds. Water pressure is weak in the shower, but this is common in big cities from what I hear. Towels, as others have said, are a gamble...we had a few that were shredded, literally, but then we needed more and they brought up a bunch of better, thick towels for us.

We walked to many places the first day, and tried the subway the next day, which is also very close. We took a taxi both ways to the airport, and with no doorman or big lobby we wondered if this would be a problem getting back to LaGuardia. We left on Sunday and there was no problem hailing one right outside the building and got to LaGuardia for about $30 plus tip. Arriving Thurday night in rush hour was a little more expensive..$35 I think. Front desk manager also said you could call for a service (different from a taxi, which you can't call ahead of time in NYC) from the hotel to LaGuardia starting at $45.

Overall a wonderful stay-clean rooms, courteous and knowedgable front desk staff, safe area in my opinion, excellent location for our needs.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Jewel Facing Rockefeller Center

Address: 11 West 51 Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#65 Family Hotel in New York City
#66 Luxury Hotel in New York City
#71 Romantic Hotel in New York City
#111 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Jewel Facing Rockefeller Center 4*
Number of rooms: 135
Official Description (provided by the hotel):
Property Description: The Jewel Facing Rockefeller Center is a full service hotel with 135 rooms located opposite Rockefeller Center, steps away from the famous skating rink, Christmas tree, St. Patrick’s Cathedral, Saks Fifth Avenue, Museum of Modern Art and Radio City Music Hall. Minutes from world class shopping, restaurants and entertainment. The Jewel Facing Rockefeller Center is the best value hotel based on quality and the prime location. The Jewel Facing Rockefeller Center provides:• Safe, restricted entry• Instant registration and check out• Free high speed internet access throughout the hotel• Nearby restaurant • Multi-menu in room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 3 meeting and event rooms available nearby (maximum reception style 55 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Value rates ... more   less 
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Also Known As:
The Jewel Facing Rockefeller Hotel New York City

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