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“Great location, good price” 4 of 5 stars
Review of The Jewel Facing Rockefeller Center

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The Jewel Facing Rockefeller Center
4.0 of 5 Hotel   |   11 West 51 Street, New York City, NY 10019 (Manhattan)   |  
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Hotel amenities
Ranked #102 of 452 hotels in New York City
St. Peters, MO
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great location, good price”
4 of 5 stars Reviewed September 3, 2013

Great location for Rockefeller Center, Radio City Music Hall and Times Square. Very small lobby and rooms, but clean and has everything you need. Lots of restaurants near by.

We were there for the Christmas tree lighting and we practically just stepped out the door and were there.

The biggest difficulty was the lack of grocery stores near by. We were looking for a bottle of wine to drink in the room one evening, went to several places and each only had about three choices.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
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Frankfort, Illinois
Top Contributor
78 reviews 78 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
134 helpful votes 134 helpful votes
3 of 5 stars Reviewed September 2, 2013

My husband, 12 year old daughter and I stayed at this hotel for a week in early August. It was nice that we had a pull out chair (twin) for our daughter, but when you pulled it out, you had to climb over it to use the bathroom in the middle of the night. The room should have been set up differently. The carpet sorely needed cleaning and given how small the room was, the walls needed painting. They actually touched up the walls with fresh paint in a couple places before we checked in, but didn't bother to mention it. We discovered that after leaning up against the wall. The front desk people were very nice but maid service was inconsistent. Sometimes they cleaned and we received clean glasses, sometimes they didn't. We usually had to ask for a 3rd set of towels as they frequently only put 2 sets in for 3 people. The location was good if you desire to be mid-town and close to fifth avenue. It is a nice touch that they have water bottles and water on each floor.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 31, 2013

This hotel boutique is a charm, besides the great services offered by the kind staff. My wife and I stayed for 8 nights at the Jewel. From the instant we checked in until the moment we checked out, we we had a fantastic stay.

Very simple to check in, comfortable, modern and clean room (they gave us a room at the 14th floor) with stunning views of the Rockerfeller centre and Radio city.

Free bottled water and free wifi (nowadays only few hotels offer this type of services).

The location of the hotel is outstanding. We walked to most of the places we needed to go.

Staff were very pleasant every single day. We waited for our ride to the airport, in a very comfortable room with water, coffee and free internet after checkout free of charge.

We couldn't have had a better stay, specially being in NYC, and I would highly recommend this hotel to anyone.

Thanks to Jewel and all the staff. Wait for us in our next trip to NYC.

Room Tip: The view from the 14th floor is amazing.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Glasgow
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 31, 2013

My wife and I stayed at the Jewel for 4 nights to celebrate our wedding anniversary. From the moment we checked in until the moment we checked out we we had a fantastic stay.

Simple check in, very comfortable room and stunning views of the Rockerfeller centre and Radio city.
Rooms were immaculate and cleaned daily.
Staff were very pleasant and the location of the hotel is outstanding.
Some lovely touches such as free bottled water and free wifi.

We couldn't have had a better stay and would highly recommend this hotel to anyone.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Toronto
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 29, 2013

It doesn't get any more central than this - 51st and 5th in midtown Manhattan. We upgraded our room to a suite and were glad we did as it provided us with just a bit more space to move around. The room was very clean and the bathroom was a nice size albeit a bit small. The bed and bedding was comfortable and of good quality. My only complaint was that the air conditioning was quite loud and we found it woke us up during the night when it was going on and off - which was a bit annoying. One other important observation is that this really what I would call a hotel - its more of a club that has a hotelling component to it so there is no onsight restaurant and no formal foyer when you arrive (just a small reception desk with self check in). Not a deal breaker at all but a completely different experience versus checking in at a hotel.

Room Tip: if they have a suite you can upgrade to, it is definitely worth the money
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Toronto, Canada
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 27, 2013

Fantastic location and great, modern decore with rooms in 3 sizes and price ranges. Ideal for Manhattan bound tourists or business folk.
Helpful staff, visitor's lounge in 2nd floor has 2 free computers with internet and printer -- available 24/7, a faux fireplace with lounge chairs in one corner and another cluster of sofa chairs by a large TV screen - for gatherings with friends, relatives or work colleagues.
Across the street is Rockerfeller Center, Radio City Music Hall, NBC Studios and 60 seconds away is Saks Fith Avenue and New York's version of the Magnificent (shopping) Mile.It is also just 10-12 minutes by foot to nearby Time Square and the theater district.

No restaurant on site but who cares as there are 3 morning-lunch eateries on the block, including our favorite, Teresa's Brick oven Pizza and Cafe, 6 or more evening restaurants within 30 second walk on the block and across the road at Rockefeller Center, and dozens of well known fast food chain mini-outlets underneath by the subway. And if you need a drug store or food market, there is one on the block. Everything is just within seconds by foot.

If you need to recharge or use electricity for laptops, tablets, etc., don't worry as there are electrical powerbars and MP3/MP4 ports by the night table and also by the 5 foot long desk -- to handle any traveller or business person's needs. And of course all rooms have free wi-fi.

Finally, if your cell phone from overseas is too costly to use or you have signal isues in downtown concrete towers,-- mine worked fine -- there are 2 land lines in the room - one on the work desk and a wireless model beside the bed.

There is also a complimentary fitness room if you have the time or inclination.

Only downside is no bathtubs, just oversized showers big enough to hold two people.

PS: Breakfast-lunch eateries in Manhattan do NOT normally have public washrooms - so being able to get back to your hotel room quickly is a plus.

Room Tip: Remember this is a compact and space efficient building so it is worthwhile skipping the lowest pric...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Perth, Australia
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 27, 2013

The location of the hotel is great. Central to 5th Avenue where all the shops and designer parade of fashion is located (eg: Saks 5th Avenue) and quirky tourist shops. A 15min walk takes you to Times Square to enjoy the tourist attractions, grab your tickets to a Broadway show. further 15 mins to Central Park. A supermarket is only a few doors down.

We found the hotel to be clean and enjoyable. There was a mixed crowd of young lovely tourists waiting to enjoy the nightlife, and also couples and families. There is a sitting room for coffee, computer and printer usage, wifi is included.

Hotel decor was clean and minimal, you have everything you need.

Reception was just a table with a computer- remember space is minimal in NYC hence the bathroom is minimal but the room size for two or three people was fine. Asked for another bed for a third person and it was suffice.

It had everything we needed for a comfortable stay and the pricing was reasonable.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Jewel Facing Rockefeller Center

Address: 11 West 51 Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#28 Best Value Hotel in New York City
#70 Luxury Hotel in New York City
#70 Family Hotel in New York City
#83 Romantic Hotel in New York City
#169 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Jewel Facing Rockefeller Center 4*
Official Description (provided by the hotel):
Property Description: The Jewel Facing Rockefeller Center is a full service hotel with 135 rooms located opposite Rockefeller Center, steps away from the famous skating rink, Christmas tree, St. Patrick’s Cathedral, Saks Fifth Avenue, Museum of Modern Art and Radio City Music Hall. Minutes from world class shopping, restaurants and entertainment. The Jewel Facing Rockefeller Center is the best value hotel based on quality and the prime location. The Jewel Facing Rockefeller Center provides:• Safe, restricted entry• Instant registration and check out• Free high speed internet access throughout the hotel• Nearby restaurant • Multi-menu in room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 3 meeting and event rooms available nearby (maximum reception style 55 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Value rates ... more   less 
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Also Known As:
The Jewel Facing Rockefeller Hotel New York City

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