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“Best hotel location, service, for the price in NYC” 5 of 5 stars
Review of The Jewel Facing Rockefeller Center

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The Jewel Facing Rockefeller Center
4.0 of 5 Hotel   |   11 West 51 Street, New York City, NY 10019 (Manhattan)   |  
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Ranked #90 of 449 hotels in New York City
Atlanta, Georgia, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
“Best hotel location, service, for the price in NYC”
5 of 5 stars Reviewed February 5, 2013

This hotel was selected by my husband after exhaustive research into our first trip to NYC, and I must say he did good, and we will stay here again. The location was perfect since it was only a few blocks to Harper-Collins offices (business) and right next to Rockefeller Plaza and Times Square (entertainment). This boutique hotel is very efficient, there is no grand lobby, no monolithic check-in desk, and no elaborate glass facade, but you still have a very clean, friendly, and innovative place to stay. You are just not paying for all the frills, but there are still some perks they did well. A few of the best were the free bottled water stations on each floor, a wifi connection that actually worked and did not cost extra, and they were innovative with their room furnishings (sliding doors, hinged desk tables, built-in cabinets) so that the small space was really maximized. The best part was the price, it was almost a $100 less a night then the chain hotels (Hampton, Hilton, Hyatt, etc) in the area! The only downside was that the mattress was not as comfortable as I was used to at home or at the larger hotel chains. The largest size bed at the hotel is a queen and it was quite firm. But if you are staying in NYC you should not be spending that much time sleeping anyway :) We would definitely stay here again!!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Douglas MA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 2, 2013

Hi have seen the listings of the jewel and decided to give it a try. It has a good location, Right off 5th ave and close enough to time square. It was clean and a great value. The best treat was we made an Spa appointment at the peninsula hotel right around the corner and is by far the best spa I have ever been to. It was $165.00 which is a great price compared to the other spas in the city (four seasons, trump, mandorian oriental were all over $300+) I would stay again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Austin, Texas
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 31, 2013

Took my 18 year old daughter for a day of theater and dining in New York. We tend to stay outside Manhattan to get a good hotel buy. However The Jewel made staying in NY very pleasant. Walking distance from Radio City Music Hall and Times Square and across from the Rockefeller Center. Small fun rooms with everything you need for a one or two days stay. Don't expect anyone fussing over you. This is a relaxing no-fuss hotel with a nice Terrace Restaurant, room service, pleasant employees and happy guests.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Senior Contributor
32 reviews 32 reviews
4 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 31, 2013 via mobile

This is a great find and we will be returning.

The facilities are 3* but the friendliness and the quality of rooms are better than most 4*s we stay in.

When we say the facilities are 3* we mean that there's no bellhop, swimming pool or some of the other 4* periphery but this shouldn't put you off in any way if you want a good boutique style hotel.

As soon as we arrived we had a good impression, the girl on the desk was charming and welcoming - she put us in room 1402, a great corner room overlooking Rockefeller.

The room is smallish, but more than acceptable for a city centre location. Our bed had about 18" from one side and the foot to the floor to ceiling windows. I have a major issue with heights and was twitchy about this as we were on the 14th floor, but 30 mins later no probs.

What we really liked though was that about 40% of the available space was given over to the bathroom. A great and spacious shower with good lighting around a sink with plenty of room for 2 people to move around each other.

The only reason we haven't made this a 5* review is that the restaurant/bar in the basement isn't integrated into the hotel system - it should be!! Yes yes I appreciate that it's an autonomous business but the space is owned by the hotel and both parties would benefit hugely from this.

There's a lot of options in NYC, but we would go back here without hesitation.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livermore, California
Top Contributor
52 reviews 52 reviews
33 hotel reviews
Reviews in 30 cities Reviews in 30 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 31, 2013

This hotel was selected by a colleague, so I wasn't certain what to expect. And frankly, the lobby raised some concerns because it's quite small and a bit peculiar (I'm not accustomed to seeing the clerk's back and computer screen) but I quickly appreciated the design and amenities.

First, the room was very well designed. Furntiure fit well, and functioned even better. I was unhappy to not find an iron in the room until I discovered their central 'closet' of things you normally have to ask for - like extra coffee supplies, iron & ironing boards, extra pillow, etc. You simply help yourself to what you need. An excellent idea!

Then, the second floor 'living room' with complimentary espresson/cappuccino machine, paired with the refillable water bottle stations on each floor. A very nice touch that's easy to use and a real benefit.

I would strongly recommend The Jewel.

A note to their management: travelers often need things that they can't take with them, like aerosol hair spray and starch or other liquids. Perhaps the 'guest closet' concept could be expanded to include a place for guests to donate these things instead of having them thrown away each time. Just a thought.

The only weak spot of The Jewel is the restaurant. It's a tapas bar, really not a restaurant. You have to go down the block to a sister property for real meals and breakfast.
Perhaps a continental breakfast in the 'living room' would be more convenient.

Room Tip: Don't expect a view. Even the rooms that have one don't really have one. But considering the...
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JACKSONVILLE BEACH
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 31, 2013 via mobile

My husband an I traveled to NYC this summer as part of a trip to New York State. We decided to try a different hotel due to location and cost. We chose the the Jewel and were not disappointed. The location, first off, is unbeatable. Right across from Rock center. The lobby was small, but inviting and sparling clean. Our room was immaculate. It was small, but very comfortable. We had to change elevators to get to our floor with a pass key, which really was a great way to provide security. All this for under 200.00! I looked and saw the prices have gonr up.Oh well. By the way, did I tell you about the frrr self serve coffee. Amazing!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cork
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 29, 2013

Stayed in the Jewel prior to Christmas and found it the ideal base for exploring the city. There is no restaurant or bar, but who goes to NY and eats in the hotel anyway!!! Theres a lounge on the first floor with coffee and tea, and free internet access and printers for reservations / boarding passes etc.

The room was excellent, comfortable and spacious, and the free water on each floor was a real bonus. All in all I'd definitely return here.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Jewel Facing Rockefeller Center

Address: 11 West 51 Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Midtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#29 Best Value Hotel in New York City
#61 Luxury Hotel in New York City
#66 Family Hotel in New York City
#85 Romantic Hotel in New York City
#153 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Jewel Facing Rockefeller Center 4*
Official Description (provided by the hotel):
Property Description: The Jewel Facing Rockefeller Center is a full service hotel with 135 rooms located opposite Rockefeller Center, steps away from the famous skating rink, Christmas tree, St. Patrick’s Cathedral, Saks Fifth Avenue, Museum of Modern Art and Radio City Music Hall. Minutes from world class shopping, restaurants and entertainment. The Jewel Facing Rockefeller Center is the best value hotel based on quality and the prime location. The Jewel Facing Rockefeller Center provides:• Safe, restricted entry• Instant registration and check out• Free high speed internet access throughout the hotel• Nearby restaurant • Multi-menu in room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 3 meeting and event rooms available nearby (maximum reception style 55 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Value rates ... more   less 
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Also Known As:
The Jewel Facing Rockefeller Hotel New York City

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