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“Excellent location, staff and room” 5 of 5 stars
Review of The Jewel Facing Rockefeller Center

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The Jewel Facing Rockefeller Center
4.0 of 5 Hotel   |   11 West 51 Street, New York City, NY 10019 (Midtown)   |  
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10% Off Our Best Rates!
Ranked #113 of 464 Hotels in New York City
Certificate of Excellence
Baltimore, Maryland
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Excellent location, staff and room”
5 of 5 stars Reviewed August 2, 2012

I spent 3 days at The Jewel with my 6-year-old niece and 12-year-old nephew. The location couldn't be more convenient for my young visitors' first NYC trip. I followed Tripadvisor reviewer advise and paid a little extra for a front-facing room. When I arrived, I asked for either a corner room or one of the 11th floor rooms with a balcony. We stayed in room 602, which had a view across 51st to Rockefeller Center and a view of Radio City Music Hall down 51st looking west. The bathroom and room were pristinely clean. The king size bed and pillows were super comfortable. Some reveiwers mentioned street noise, but we didn't hear a thing on the 6th floor. As a matter of fact, the AC unit was much quieter than the past several hotels I've stayed in. And the thermostat is conveniently located above the nightstand. The room had an iHome clock/radio/iPod player/charger. There were numerous convenient outlets. We were also offered the 11th floor room, but opted for the corner room with the bigger bed. Each floor has a filtered water dispenser with to-go water bottles. Free wifi throughout. The 2nd floor lounge has a gas fireplace, newspapers, keurig coffee (with milk and half and half in the morning), and two PCs with a printer. The staff was super nice and really helped me select the right room. We arrived right at 2:00 for check in because I read so many reviews that cautioned against late check in. Probably good advice. They also have a pad of full color city maps that show street names, public transportation routes, etc. I would simply tear off the section we needed for each part of our day. There are plenty of places to get reasonably priced meals in the area, too. I booked through Priceline because I could not get the Jewel's own reservation system to work. I think the prices were the same (~$260/night). I will defnitely go back.

Room Tip: Ask for a room with a view. Corner rooms are great. Avoid late check in.
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  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,167 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (270)
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English first
Saint Louis, Missouri
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 2, 2012

I was in town for a week for a work conference and ended up staying at The Jewel due to a great price on Travelocity. The location was amazing - Central to many midtown sights (Rock Center, Radio City Music Hall, Times Square, Central Park, Hell's Kitchen etc...). The hotel was modern and clean with extremely friendly service at the front desk. It was a happy surprise for my first visit to NYC and I highly recommend it.

Room Tip: The air conditioner - like many hotels was VERY loud. Through trial and error I found that I could...
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
scotland
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 1, 2012

We only had an overnight stay in Manhattan, on our way to Florida.
We chose this hotel because we wanted a central location. We had a standard room with a view of St. Patrick's cathedral. The room was very nice, clean and well presented. It was quite small but adequate for our overnight stay. We found the staff friendly and helpful.
We grabbed breakfast at City 75, a few steps away, which was very good and great value.
We would definately stay at this hotel again, possibly upgrading to a room slightly bigger with a balcony.

Room Tip: There are a few rooms with a balcony - we requested one but there were none available.
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 31, 2012

Just stayed their last weekend, the hotel really close to radio city,on the corner. Is just 5 th avenue, very friendly staff, we came really early around 9 am, they have a 2nd floor where you can stay while waiting for your rm, they have coffee and Internet ,& for a$35 fee you can actually do an early check in which we did since we were really tired. The room was clean, small but then it's new York, overall I will come back & stay here again .The reason I'm giving this a 4 star not a 5 because something wrong with our TV which they fixed, and you could hear the loud knock from housekeeping on the other room.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zanesville, Ohio
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 31, 2012

2 days in downtown New York City! The Jewel was clean, accomodating, great views of Rockefeller Center, close to everything. My wife and I would absolutely use this facility next time in the city! Free bottled water was great due to the temperarure outside. Our room stayed at the temperature we set it for and was not loud and did not distract you. All the amenities one would expect from a Boutique hotel. The staff was polite and could not do enough for the patrons. Close to great restaurants and subway. Cabs always available. Rock Center rifght across the street. Radio City Music Hall around the cornor. Avenue of the Americas had a ten block long street fair saturday. What a great stay and the hotel was the perfect place to stay.

Room Tip: just ask! The higher up 15 floors the better the view.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 31, 2012

A very very good hotel, excellent location, yet very quiet despite being just of 5th Avenue. very good size rooms, comfy beds, very helpful staff, I would 100% stay there again, my only slight criticism is no safes in the room, but they do offer a communal safe should require. If you are in NY and want a great hotel in a fab location the Jewel gets my Vote

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, UK
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed July 29, 2012

I stayed here in June 2012 for 5 nights. Booked through ebookers, no problems checking in. Room was actually facing Rockefeller Center which was nice. The room itself was a decent size for Manhattan. Unfortunately no fridge, but I believe you can ask for one. The water coolers on each floor are excellent, and even though each room does not have its own iron + ironing board, there were always plenty available on each floor. Location is excellent - walking distance to Times Square, Central Park as well as the Subway. Staff were helpful and the lounge with PC's is excellent. A washing machine for hotel guest is also an excellent idea.
I would definitely consider returning!

  • Stayed June 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Jewel Facing Rockefeller Center

Address: 11 West 51 Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#80 Romantic Hotel in New York City
#83 Luxury Hotel in New York City
#112 Family Hotel in New York City
#113 Business Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Jewel Facing Rockefeller Center 4*
Number of rooms: 135
Official Description (provided by the hotel):
The Jewel Facing Rockefeller Center is a full service hotel with 135 rooms located opposite Rockefeller Center, steps away from the famous skating rink, Christmas tree, St. Patrick's Cathedral, Saks Fifth Avenue, Museum of Modern Art and Radio City Music Hall. Minutes from world class shopping, restaurants and entertainment. The Jewel Facing Rockefeller Center is the best value hotel based on quality and the prime location. The Jewel Facing Rockefeller Center provides:• Safe, restricted entry• Instant registration and check out• Free high speed internet access throughout the hotel• Nearby restaurant • Multi-menu in room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 3 meeting and event rooms available nearby (maximum reception style 55 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Value rates ... more   less 
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Also Known As:
The Jewel Facing Rockefeller Hotel New York City

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