We stayed in this hotel 5 times now over the last 2 years and it is the best in New York for location and size of rooms. As it's last renovation is not that far in the past the rooms are modern and fresh and have little kitchen area with proper fridge, microwave, good size flat screen TV and contemporary bathrooms. Rooms are also reasonably quiet for where it is. Try to get a room higher up. Staff at reception are alright but I have seen better. Bellmen are very nice and courteous. Of all the hotels I stayed in I would always look at the pearl first however due to pricy rooms at peak seasons the company travel policy doesn't always allow it.