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“A true Pearl” 5 of 5 stars
Review of The Pearl Hotel

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The Pearl Hotel
4.0 of 5 Hotel   |   233 West 49th Street, New York City, NY 10019 (Manhattan)   |  
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Ranked #13 of 451 hotels in New York City
Australia
Top Contributor
86 reviews 86 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
77 helpful votes 77 helpful votes
“A true Pearl”
5 of 5 stars Reviewed May 2, 2013

We had 10 nights in this fantastic hotel. Lovely hotel, perfect location, and good service. We had a Superior Queen Suite, which gave us 2 queen size beds in a large room, with a small sitting room attached and a large ensuite. The bedroom was very comfortable, although like some other reviews, the TV remotes do not seem to work some of the time. The sitting room is a small room with a lounge, TV and "kitchenette". We specifically booked this room for the kitchenette, but was very disappointed to see that the kitchenette is just a microwave and a small fridge. I could not understand why provide a microwave, but absolutely no crockery or cutlery. There was a coffee machine that room service would supply paper cups for, but that was it as far as kitchen facilities. It does seem a bit useless to have a kitchenette with NO plates. The bathroom was large and beautifully appointed. The rooms are kept very clean by the lovely room service staff.

The breakfast was adequate for the first few days, but I must admit we were really sick of the same food day after day. The door men were really lovely and polite and always greeted us with a smile. The staff on the front desk were also very pleasant.

The location is superb with everything so close. The coffee shop (Caffe Bene) on the corner is excellent, and the Food Emporium supermarket on the other corner is very convenient. We saw quite a few shows whilst in NY and it is so nice to stroll back to the hotel afterwards. Everything in NY is within walking distance, or a short ride on the subway, which is so easy to use.

Overall we loved the hotel, as its location is fantastic. It is nice that it is just down a side street from the madness of Times Square, as it seems like you can escape this madness. We would not look anywhere else when it comes to choosing a hotel in NY.

One tip to note is don't try to see a show on a Sunday or Monday night if using the TKTS booth to obtain cheap tickets, as most of the shows are not on those 2 nights, so the options are very limited.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
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Kaneohe, Hawaii
Top Contributor
127 reviews 127 reviews
30 hotel reviews
Reviews in 56 cities Reviews in 56 cities
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed April 30, 2013

I booked this hotel for its proximity to the Eugene O'Neill theater as my trip was entirely planned around seeing the Book of Mormon. It is directly across the street from the theater and Chicago is playing right next door to the hotel. The hotel features ultra modern furnishings and a lovely TV right in front of the toilet (this, I do not understand). The room was very clean and the bell service was friendly. I had them hold my fancy luggage--my backpack--as I traipsed around town before my room was ready. There is a subway stop less than a block from the hotel and, without needing any connections, you can get to all the big stuff on Manhattan from there. I did the WTC memorial, Empire State Building, and of course, Broadway. You are also just a few blocks from central park, but the weekend I went it was unexpectedly cold and I wasn't prepared for any kind of outdoor activity. The restaurant in the hotel was excellent (for a price) as well. The hotel was not cheap, but it was neat and clean, with good security, and in a perfect location.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pierre, SD
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 30, 2013

We stayed here the last week in April and were very pleased with the hotel. The location can't be beat. It is 1/2 block off of Times Square, across the street from "Book of Mormon" and next door to "Chicago". Several subways stops are with in a block or two. The staff was wonderful and eager to please. The decor was very nice - especially the bathrooms. The beds were very comfortable and it was nice to be able to open the windows. We all enjoyed the breakfast and always found a variety of food and a place to sit. My only complaints (and the are small) are that the TV in the bedroom didn't always turn on with the remote control. It's not like we were sitting around the room for hours watching it, but when we were getting ready in the morning and wanted some news and weather, it took several minutes of fiddling with the remote to get it to work. The other small complaint is that the hallway tended to be a little stuffy and dark, but again, that was pretty minor. Tip for travelers who don't want to take a taxi to the airport: From the hotel, take the subway to the Times Square station. Then do the long walk through the tunnel to the E train to Sutphin Blvd/JFK Airport. From there take the AirTrain ($5) and you will get dropped off right in front of your terminal. The subway ride took 1/2 hour. The AirTrain was another 15 or so minutes.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cheshire, UK
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed April 30, 2013

We booked on the hotel website and obtained a weekend rate. On arrival our booking could not be found. A manager was called and the error was corrected, another person with the same name had made a similar booking. The room was very nice, clean and well maintained. Plenty of good quality towels and good bed linen. Very nice toiletries. Internet was included and good connection.
Staff very helpful.

Room Tip: Rooms on rear, although no view are quiet.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed April 29, 2013

Excellent location, small,quite and very friendly and helpful staff. Rooms are clean and fairly large by New York standard. Parked car with valet and got it back on time as promised.Complimentary breakfast nice touch.Will go back.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 27, 2013

What can be said about The Pearl that hasn't already been said? The location is near perfect - walking distance to many New York attractions and if you need to use public transport (and it is so easy) there is a subway entrance nearby and bus stops for travel in all directions. The rooms are big (by New York stndards) and very well equipped (TV in the bathroom!) with very comfortable beds. A continental breakfast is available, although it must be said it is fairly basic, and the wine and cheese in the afternoon is a gerat way to relax after a busy day seeing the sights. And if you have tickets to The Book of Morman, the theatre is directly opposite.

Room Tip: We had room 807. It was excellent - comfortable and quiet.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Connecticut
Top Contributor
60 reviews 60 reviews
49 hotel reviews
Reviews in 34 cities Reviews in 34 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed April 27, 2013

Spent 4 nights in NYC with my family for spring break. I had stayed at The Pearl last year and thought it was our best choice for this trip.

The location is the best feature of this hotel, since it is steps away from Times Square and Broadway...but on a relatively quiet street.

Check-in went OK - front desk insisted on seeing my husband's ID even though I had made the reservations (held us up as he was outside handling luggage unloading and handing off car to valet).

Rooms we stayed in were spacious with plenty of storage space, but did not have much of a view (overlooked the workout room of another building). I was disapponted to find that our rooms did not have bath tubs - only showers. After a long day of walking in the city, a hot bath would have been nice.

We had some problems with the tv ... Had to use the remote from the bathroom to turn on the bedroom tv sometimes. We didn't have any problems with street noise because we faced another building, but we could hear the people in the next room ( a British family with a baby that cried a lot).

We went to the second floor for breakfast a couple times. It is pretty basic: yogurt, bagels, muffins, cereal. Will meet your needs for a simple breakfast - otherwise there is a coffee shop on the corner of Broadway and 49th with more choices.

We did pick up some tickets to Wicked - theater was only two blocks away. Nice to leave a show and only have a quick walk to the hotel.

We went to Times square each night - great people watching and some good shopping options.
The area was on high security at the time due to the bombings in Boston. There was a large police presence in many parts of the city.

Hotel is small enough for front desk to keep track of the guests and who is coming and going. The ins and outs were slowed a little by elevators...there are only 2 and there was sometimes a long wait.

Hotel was good, but not as good as first visit last year.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Pearl Hotel

Address: 233 West 49th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Manhattan , Theater District - Times Square
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #13 of 451 hotels in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Pearl Hotel 4*
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