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The Pearl Hotel: Traveler Reviews

4.0 of 5
233 West 49th Street, New York City, NY 10019 (Manhattan)
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The Pearl Hotel
Ranked #9 of 435 hotels in New York City
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785 reviews from our community

Traveler rating
    563
    200
    15
    3
    4
See reviews for
Families
210
 
Couples
289
 
Solo
26
 
Business
64
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
south wales
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“A great hotel in the centre of New York!”
4 of 5 stars Reviewed January 2, 2013

I visited The Pearl with two girlfriends at the beginning of December, and what a treat it was! Comfortable rooms and beds, a great bathroom with a huge shower, and a quiet spot just off Times Square....Yes really! The staff were fabulous and couldn't do enough for us; recommending shows, booking tickets, storing our luggage and booking taxis when required. On our last day, my friend's husband had e-mailed the hotel with our flight check-in details for our journey home - we came down to Reception to find these printed out and ready for us to collect - Excellent service from friendly, smiling staff at all hours of the day and night! The complimentary breakfast was a welcome addition to our stay, providing us with a good choice of foods and coffee which could be taken away in cardboard cups...A perfect way to start the day!!
I honestly could not fault this hotel which was quiet and private, yet within five minutes of Times Square. Would definitely visit again!!

Room Tip: Ask for a room on the back of the hotel when you book!!
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  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SouthWalesKate about The Pearl Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Fantastic stay in a superb location”
5 of 5 stars Reviewed January 1, 2013

This hotel is one I would stay at again for sure. So close to the action of Times Square and not too far away from Central Park either. There is also a great restaurant attached to the hotel as well which is really good. The only negative thing I would say is about one member of staff who was rude to me but all the others I came across were fantastic!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1

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Ask C1307 about The Pearl Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“"Excellent hotel in an excellent location."”
5 of 5 stars Reviewed January 1, 2013

Arrived here with my sister on October 26 for a weekend stay in New York for my mother's 70 birthday gift!!! What a great location to many of the sites of New York. The staff and service here are excellent. Great breakfast offered with a good variety of fresh food. Our hats go off to Juan Valdez who is an awesome employee. Happy hour from 4-5pm is an excellent hotel service. Rooms are clean and roomy. We were supposed to leave on Oct. 29 but were waylaid by hurricane Sandy. The staff were very supportive and there were limited services such as house keeping during this time due to the fact that staff could not get to and from work. The hotel was great about extending our stay until we could finally leave on Nov. 1st. Only draw back was that our hotel room rate increased by $100 for Oct 27 stay, even though services were limited (no house keeping) and no guests were going anywhere at the moment. Brought it up with the manager and she said these were their usual room rates!! You would think given the situation the hotel would take this in to consideration. Business is business I guess. I would definitely recommend this hotel to other travellers we would definitely come back again...but not during hurricane season!!!

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask maggy-del about The Pearl Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
“The Pearl Hotel a gem in New York”
5 of 5 stars Reviewed January 1, 2013

We have just returned from New York having spent ten days at The Pearl Hotel. The location of this hotel is fantastic. It is close to Time Square, subway access, Rockerfeller Centre and all Broadway Shows. The staff are friendly, accommodating and very helpful. The rooms were well sized and clean with modern features. Aving a breakfast as part of the room price was great with a good selection of cereals, Danishes, fresh bagels, yoghurt and fruit available between 7 and 10 am. The afternoon drinks were a nice way to sit and plan the evening while enjoying a glass of wine and regional cheeses with compliments of the hotel. Overall the Pearl is somewhere we will be returning to in the near future.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 10 more reviews by MadMaddens for New York City
Ask MadMaddens about The Pearl Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Top Contributor
59 reviews 59 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
“Fabulous hotel!”
5 of 5 stars Reviewed December 28, 2012

I stayed in this hotel on a family holiday. It was absolutely beautiful and the service was fantastic. It's a very short walk to Times Square. Rooms are beautiful and I would highly recommend the restaurant attached to the hotel, the food was gorgeous!!!

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 6 more reviews by Kell03 for New York City
Ask Kell03 about The Pearl Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Pearl Hotel

Address: 233 West 49th Street, New York City, NY 10019
Phone Number:
Region: United States > New York > New York City > Manhattan , Theater District - Times Square
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Suites Wheelchair access
Hotel Style:
Ranked #9 of 435 hotels in New York City
Price Range: $$$$
Hotel Class:4 star (4*)
Reservation Options:
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The Pearl Hotel
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