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“A great hotel in the centre of New York!” 4 of 5 stars
Review of The Pearl Hotel

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The Pearl Hotel
4.0 of 5 Hotel   |   233 West 49th Street, New York City, NY 10019 (Midtown)   |  
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Ranked #13 of 468 Hotels in New York City
Certificate of Excellence
south wales
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“A great hotel in the centre of New York!”
4 of 5 stars Reviewed January 2, 2013

I visited The Pearl with two girlfriends at the beginning of December, and what a treat it was! Comfortable rooms and beds, a great bathroom with a huge shower, and a quiet spot just off Times Square....Yes really! The staff were fabulous and couldn't do enough for us; recommending shows, booking tickets, storing our luggage and booking taxis when required. On our last day, my friend's husband had e-mailed the hotel with our flight check-in details for our journey home - we came down to Reception to find these printed out and ready for us to collect - Excellent service from friendly, smiling staff at all hours of the day and night! The complimentary breakfast was a welcome addition to our stay, providing us with a good choice of foods and coffee which could be taken away in cardboard cups...A perfect way to start the day!!
I honestly could not fault this hotel which was quiet and private, yet within five minutes of Times Square. Would definitely visit again!!

Room Tip: Ask for a room on the back of the hotel when you book!!
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  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,709 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (347)
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Newcastle Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 1, 2013

This hotel is one I would stay at again for sure. So close to the action of Times Square and not too far away from Central Park either. There is also a great restaurant attached to the hotel as well which is really good. The only negative thing I would say is about one member of staff who was rude to me but all the others I came across were fantastic!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 1, 2013

Arrived here with my sister on October 26 for a weekend stay in New York for my mother's 70 birthday gift!!! What a great location to many of the sites of New York. The staff and service here are excellent. Great breakfast offered with a good variety of fresh food. Our hats go off to Juan Valdez who is an awesome employee. Happy hour from 4-5pm is an excellent hotel service. Rooms are clean and roomy. We were supposed to leave on Oct. 29 but were waylaid by hurricane Sandy. The staff were very supportive and there were limited services such as house keeping during this time due to the fact that staff could not get to and from work. The hotel was great about extending our stay until we could finally leave on Nov. 1st. Only draw back was that our hotel room rate increased by $100 for Oct 27 stay, even though services were limited (no house keeping) and no guests were going anywhere at the moment. Brought it up with the manager and she said these were their usual room rates!! You would think given the situation the hotel would take this in to consideration. Business is business I guess. I would definitely recommend this hotel to other travellers we would definitely come back again...but not during hurricane season!!!

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Perth, Australia
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 1, 2013

We have just returned from New York having spent ten days at The Pearl Hotel. The location of this hotel is fantastic. It is close to Time Square, subway access, Rockerfeller Centre and all Broadway Shows. The staff are friendly, accommodating and very helpful. The rooms were well sized and clean with modern features. Aving a breakfast as part of the room price was great with a good selection of cereals, Danishes, fresh bagels, yoghurt and fruit available between 7 and 10 am. The afternoon drinks were a nice way to sit and plan the evening while enjoying a glass of wine and regional cheeses with compliments of the hotel. Overall the Pearl is somewhere we will be returning to in the near future.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 27, 2012

As a native New Yorker, I am not impressed by Times Square except its proximity to the theatre. But during Hurricane Irene I did end up at the Pearl for one night. It was a pleasant surprise. Nice rooms, helpful and friendly service and it's near Eighth Avenue instead of in the heart of Times Square so there is access to less touristy restaurants and not as crowded. I enjoyed the stay.

Room Tip: Having lived in Manhattan much of my life, I am not bothered by street noise while indoors and just...
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  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfers Paradise, Australia
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed December 26, 2012

Location - perfect!! Customer Service - outstanding!!Room - fabulous!!
My recent 3rd visit to NYC was the most memorable. We stayed at the Hotel during the Hurricane and found it to be the safest, most caring and considerate spot to be located during a very anxious time. The staff were very friendly especailly the young guys on the door, our concerns or questions were always addressed when we approached reception. We bumped into the Hotel Manager after the Hurricane had completed its destructive pathway through the area and found her to be approachable and very calm considering her responsibility towards her clients and staff's safety. I would have no hesitation in recommending this hotel to visitors to NYC as it has everything you need and more!!! Thank you Pearl.....

Room Tip: I don't think there would be a room that would have any issues ours was fantastic
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Beaufort, South Carolina
Level Contributor
100 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed December 23, 2012

We only stayed one night, but the service from booking to departing was incredible. We were planning to stay with friends on the Upper West side. We found out the week before that we'd have to cut our visit w/ them short by a day and we had tickets to The Book of Mormon. After a lengthy hotel search, we decided on The Pearl, not even realizing the it was right across the street - honestly!! I called the hotel and asked some questions and the operator was very very helpful.
So when the morning arrived of check-in, we knew that we could leave our luggage and continue our NYC adventures. But the manager on duty had other ideas - we were upgraded and got into our room early. The room was really nicely appointed and had a decent view thru other buildings - we could actullay see sky and sunset later on. The bed was wonderfully comfortable, wi-fi easily available, nice free brekfast lay-out too, TV in room & bathroom, bar & fridge, robes, really nice bath!
Concierge helped us w/ subway directions; and @ 2:30 AM some nice person even found us a bottle opener (tee-hee)!!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Pearl Hotel

Address: 233 West 49th Street, New York City, NY 10019
Phone Number:
Location: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
Ranked #13 of 468 Hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Pearl Hotel 4*
Number of rooms: 94
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