We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“local w a friend visiting” 5 of 5 stars
Review of Cassa Hotel 45th Street New York

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Cassa Hotel 45th Street New York to your Saves list
Cassa Hotel 45th Street New York
4.0 of 5 Hotel   |   70 West 45th St, New York City, NY 10036 (Midtown)   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Offer
Prepay & Save, up to 15%
Ranked #94 of 463 Hotels in New York City
Certificate of Excellence 2014
New York City, New York
1 review
1 helpful vote 1 helpful vote
“local w a friend visiting”
5 of 5 stars Reviewed June 11, 2014

My friend from out of town came to stay with me and wanted a true NYC experience. The location of Cassa was ideal for our adventures in the city and Butter was EPIC- I can still taste the scallops. The room itself was spacious luxurious and the shower was lovely. I hope to stay again soon and will be telling my friends about this place.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,328 reviews from our community

Traveler rating
    734
    419
    120
    27
    28
See reviews for
152
675
83
192
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
CT
Top Contributor
80 reviews 80 reviews
15 hotel reviews
Reviews in 35 cities Reviews in 35 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed June 10, 2014

My wife and I were in NYC for our anniversary celebrating with a great dinner and a Broadway Play. I made and cancelled several hotel reservations until I came across Cassa. The location was perfect as our dining venue was at the same address and the theater was only 2 blocks away. Our room was small but functional. The bathroom was larger than most we have encountered in NYC and the shower was wonderful. The bed appeared to be soft but once we got in to sleep, it was very comfortable.

There were many small things that would keep me from staying here again beginning with pre arrival. I completed the information requested in the pre arrival email questionnaire. I was asked for my arrival time even though an early check in in was not guaranteed. I agreed to accept and pay for any upgrade that was available thi8nking it would get us a room sooner. Despite this, our room was not available until after 3 PM and no upgrades were offered. In that same pre arrival questionnaire, it asked if we were celebrating any special occasions. I remarked that we were celebrating our 30th wedding anniversary. I would have expected, at least, a Happy Anniversary greeting as we checked in. During our stay not one word was mentioned of our special day. When we were finally able to get into a room, there was an envelope under our door with my name on it. Inside was a coupon to use for Continental Breakfast. Unfortunately, we stayed on a Saturday evening and the breakfast was not available on Sunday. I don't know why they bothered to give us the coupon. The windows in the room were so filthy on the outside, one could barely see out of them. I should have kept my reservation at the Marriott Marquis at the same rate.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 4, 2014

I was traveling for business and got a great rate here. Rooms were small but tastefully decorated. Guest service was outstanding! This is extremely convenient when visiting the Midtown/Times Square Region.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 3, 2014

I've been to nyc plenty of times and this by far is the best place to stay at. Price is mediocre and staff is very friendly. The rooms itself is bigger than most hotels in nyc. I recommend it to everyone.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy P, General Manager at Cassa Hotel 45th Street New York, responded to this review, June 4, 2014
Thank you so much for staying with us! I am pleased to hear we met all of your expectations. Thanks for sharing the tips with other readers and please come back and see us soon!
Warm Regards,
Troy Pade
GM of CASSA Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 3, 2014

First off, this is a fantastic hotel. Very well maintained, nice finishings, great bathroom/shower, very comfortable bed, and a great location (just 2 blocks away from Times Square, a couple of blocks to 5th avenue, a 10 min walk to Rockefeller, etc... very central!).

The staff was very friendly, and the housekeeping service was excellent. Our room was a bit small (which was my one complaint about the room), although, I'm sure they have larger rooms and a higher price point. The internet is not free of charge (and it's a bit expensive on a daily basis), however, they do offer free internet in the lounge.

Overall, very pleased with our experience, and would not only recommend to others, but would also stay again.

Room Tip: We were one floor above the lounge and were able to access the free internet from our room.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy P, General Manager at Cassa Hotel 45th Street New York, responded to this review, June 4, 2014
Thank you for taking the time to post a review! We look forward to welcoming you back to CASSA soon!
Warm Regards,
Troy Pade
GM of CASSA Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 1, 2014 via mobile

We stayed at the CASSA residence for 5 nights whilst in New York for our wedding.

From walking in the staff were extremely helpful. The atmosphere was professional and relaxing. We got to our room on 36th floor and the view was stunning and the room was great!

Had a great stay here, we will be back! The location is perfect.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Hollywood, California
1 review
5 of 5 stars Reviewed May 30, 2014

It's tough to find a hotel in NYC that offers both value (quite reasonable considering the hotel's up-market qualities & unbeatable location) AND comfort (not just the amenities, but the reassurance you get knowing that the staff is not only extremely helpful but also has your best interests at heart). I highly recommend the CASSA HOTEL not only for it's value but for the ease and comfort provided by the excellent staff.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy P, General Manager at Cassa Hotel 45th Street New York, responded to this review, June 4, 2014
13lain-
Thank you for using CROWN JEWEL in your review. A brilliant was to describe our diamond in the rough... trying to use as many clichés as possible in my response. We are so happy to have had you grace us and hope that we can accommodate you again soon!
Warm Regards,
Troy Pade
GM of CASSA Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Cassa Hotel 45th Street New York? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cassa Hotel 45th Street New York

Address: 70 West 45th St, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#66 Romantic Hotel in New York City
#71 Luxury Hotel in New York City
#78 Business Hotel in New York City
#88 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Cassa Hotel 45th Street New York 4*
Number of rooms: 165
Official Description (provided by the hotel):
Cassa Hotel located in the heart of Midtown Manhattan is the perfect location for business leisure and group visitors to the city. Qualified companies and groups enjoy special rate programs and outstanding service at the most unique luxury address in the area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with JackRabbit Systems, Booking.com, Expedia, Hotels.com, Priceline, Agoda, Otel and Jetsetter so you can book your Cassa Hotel 45th Street New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Cassa Hotel And Residences

Owners: What's your side of the story?

If you own or manage Cassa Hotel 45th Street New York, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.