My wife, my daughter and I stayed in Cassa Hotel during 3 nights in New Year.
The most remarkable thing: Location is really amazing if you want to stay at Times Square area. The hotel is located to only one block and a half of 45th st and 7th Av (that is exactly the heart of Times Square).
Some positive points: We received an upgrade from the triple room to a junior suite in the 6th floor. The sleeping quality (bed, pillows…) is almost perfect except for the annoying noise of the heater. The bathroom is big, modern and the shower is really great. I want to mention some members of the staff who had been remarkably helpful and kind: Hector (Maintenance) and Miguel (front door).
The negative ones: Free wifi is only available at Floor #10. When you pay more than $550 a night you expect a service above standard. Rooms are small as you expect in Manhattan. The reception area is too small (we arrived early and the only option was waiting for the check in time at floor#10). Nobody seemed to do any additional effort to accelerate the check in process: we arrived in the hotel at 8AM and we had to wait till 3PM exactly to get our room. There are not almost other amenities for guests in the hotel.
We are going to consider this hotel in our next visit to NYC
- Official Description (provided by the hotel):
- Cassa Hotel located in the heart of Midtown Manhattan is the perfect location for business leisure and group visitors to the city. Qualified companies and groups enjoy special rate programs and outstanding service at the most unique luxury address in the area. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, HotelTravel.com, Travelocity, Otel, getaroom.com, Odigeo, Jetsetter and Tingo so you can book your Cassa Hotel 45th Street New York reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Cassa Hotel And Residences