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“Downtown location, suburbs prices” 4 of 5 stars
Review of Hotel Mulberry

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Hotel Mulberry
3.0 of 5 Hotel   |   52 Mulberry St, New York City, NY 10013 (Chinatown)   |  
Hotel amenities
Ranked #165 of 458 Hotels in New York City
Nairobi, Kenya
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
“Downtown location, suburbs prices”
4 of 5 stars Reviewed June 15, 2013

I stayed at Hotel Mulberry in June 2013 on a quick business trip. I was looking for a place that would offer the government lodging rate, which doesn't go far in NYC. I thought my only options would be to stay way outside of the city or else stay in some flophouse. But lo and behold, I found Hotel Mulberry (by using trip advisor of course). The price was right and the location was impossible to beat: Right in the heart of chinatown, a 10 minute walk from Wall Street and ground zero, a 5 minute walk to Little Italy and a 10 minute walk to all the good bars and restaurants in NOLA. Yes, the room was small, but it's New York after all, what do you expect? The staff were helpful, the room was clean, and I was 100% satisfied.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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403 reviews from our community

Traveler rating
    199
    158
    29
    9
    8
See reviews for
129
137
12
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
New Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 13, 2013

Hotel was clean and well kept up. Quiet for New York City, although had a loud neighbor one night. Walls a bit thin. Great bed and shower. Very comfortable.
Staff is great and very helpful. They were able to get us a private taxi to JFK, since most yellow cap drivers don't want to go there. We were quite desperate and this allowed us to make our flight.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 11, 2013

We absolutely loved this hotel - stuck right in the middle of Chinatown. I took other tripadvisors advice and booked a room overlooking the park. Simply stunning. The room, bed and bathroom were fantastic. The staff were extremely courteous and were very helpful. We could walk everywhere from here - down to 9/11, to the Brooklyn Bridge and to Soho just to name a few. A really perfect position. We absolutely loved it and the comments you read on Tripadvisor are so helpful as well

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Top Contributor
91 reviews 91 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed June 5, 2013

First let me say this is a very cute and clean hotel.
Now... The bed is soft but the pillows are the thick hard kind that either give you a neck ache or you head slides off of. The hotel looks like a nice quiet hotel, but it is very loud. A late night guest checking in the room next to us woke me up with the sound of the employee and them just talking and getting them into the room. Then they got on the phone sometime late and we could hear their phone conversation. Wood flops in the hallway and old building with little insulation between the rooms. Outside below our level was a patio level again, people on the patio and wee could hear the conversations.
We were set to stay two nights but could not bear the thought of another sleepless night. The hotel staff refused to give us any sort of refund because we did not call them in the middle of the night to tell them it was noisy...that to me is the worst kind of customer service when they put it back on you for not doing something.
If you don't care about your sleep, it's an ok hotel... If you do care.. I would suggest staying somewhere else.

Room Tip: In a room away from the elevator and with no one staying next door or above you.
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penang Island, Malaysia
2 reviews
4 of 5 stars Reviewed May 30, 2013 via mobile

Located in Chinatown in a great location, quiet and feeling more like a neighbourhood and homely. Lots to see and eat around too. Conveniently located to the Canal st area. The rooms were large and clean

Was this review helpful? Yes 1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hotel M, Guest Relations Manager at Hotel Mulberry, responded to this review, May 31, 2013
Thank You for your review. We hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2013

I had the pleasure to stay here with my family for a week or so in May 2013. The room we got was large and also a requirement for us since we traveled with a very active little toddler. Superb beds and and excellent location, just a 5min stroll from the nearest Metro. Very close to Little Italy as well, with a plethore of nice restaurants. Complimente!

The wifi connection in our room, room 602, was REALLY bad and couldn't be rectified during our stay. The router was placed in the roof behind a concrete slab so we could very well see the reason for this. Reception while waiting for the elevator was excellent!

The hotel is a bit on the pricey side, but definitely worth it for the location.

I have no problem recommending the Mulberry Hotel.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Guest Relations Manager at Hotel Mulberry, responded to this review, May 31, 2013
Thank you for your recent review we really appreciate it. We apologize for the complientary WiFi connection. We tried our best to put the router at a location where everyroom can experience the WiFi.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 28, 2013

This hotel provided a great “comfort zone” for our adventure in the City for Memorial Day weekend. Located in Chinatown close to Little Italy, there is a lot to see and do nearby. With a Metro station 2 blocks away, we could quickly and efficiently get anywhere we wanted to go. From a Broadway Play to the Staten Island Ferry, we did see a lot and always enjoyed getting beck to our clean and comfortable room at the Hotel Mulberry.

The best parts were the view from our Penthouse room and the comfortable bed.

Room Tip: The view from the PH01 room was wonderful
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Mulberry

Address: 52 Mulberry St, New York City, NY 10013
Location: United States > New York > New York City > Chinatown , Manhattan
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #165 of 458 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Mulberry 3*
Number of rooms: 34
Official Description (provided by the hotel):
Having recently opened its doors in the winter of 2010, Hotel Mulberry is a brand new hotel that enjoys a desirable location in the Lower East Side of downtown Manhattan where the largest Chinatown in America meets the ever jovial Little Italy. ... more   less 
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