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“Great hotel” 4 of 5 stars
Review of Hotel Mulberry

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Hotel Mulberry
3.0 of 5 Hotel   |   52 Mulberry St, New York City, NY 10013 (Chinatown)   |  
Hotel amenities
Ranked #150 of 451 hotels in New York City
New Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great hotel”
4 of 5 stars Reviewed June 13, 2013

Hotel was clean and well kept up. Quiet for New York City, although had a loud neighbor one night. Walls a bit thin. Great bed and shower. Very comfortable.
Staff is great and very helpful. They were able to get us a private taxi to JFK, since most yellow cap drivers don't want to go there. We were quite desperate and this allowed us to make our flight.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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366 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed June 11, 2013

We absolutely loved this hotel - stuck right in the middle of Chinatown. I took other tripadvisors advice and booked a room overlooking the park. Simply stunning. The room, bed and bathroom were fantastic. The staff were extremely courteous and were very helpful. We could walk everywhere from here - down to 9/11, to the Brooklyn Bridge and to Soho just to name a few. A really perfect position. We absolutely loved it and the comments you read on Tripadvisor are so helpful as well

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Top Contributor
66 reviews 66 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed June 5, 2013

First let me say this is a very cute and clean hotel.
Now... The bed is soft but the pillows are the thick hard kind that either give you a neck ache or you head slides off of. The hotel looks like a nice quiet hotel, but it is very loud. A late night guest checking in the room next to us woke me up with the sound of the employee and them just talking and getting them into the room. Then they got on the phone sometime late and we could hear their phone conversation. Wood flops in the hallway and old building with little insulation between the rooms. Outside below our level was a patio level again, people on the patio and wee could hear the conversations.
We were set to stay two nights but could not bear the thought of another sleepless night. The hotel staff refused to give us any sort of refund because we did not call them in the middle of the night to tell them it was noisy...that to me is the worst kind of customer service when they put it back on you for not doing something.
If you don't care about your sleep, it's an ok hotel... If you do care.. I would suggest staying somewhere else.

Room Tip: In a room away from the elevator and with no one staying next door or above you.
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Penang Island, Malaysia
2 reviews
4 of 5 stars Reviewed May 30, 2013 via mobile

Located in Chinatown in a great location, quiet and feeling more like a neighbourhood and homely. Lots to see and eat around too. Conveniently located to the Canal st area. The rooms were large and clean

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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hotel M, Guest Relations Manager at Hotel Mulberry, responded to this review, May 31, 2013
Thank You for your review. We hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Oslo, Norway
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2013

I had the pleasure to stay here with my family for a week or so in May 2013. The room we got was large and also a requirement for us since we traveled with a very active little toddler. Superb beds and and excellent location, just a 5min stroll from the nearest Metro. Very close to Little Italy as well, with a plethore of nice restaurants. Complimente!

The wifi connection in our room, room 602, was REALLY bad and couldn't be rectified during our stay. The router was placed in the roof behind a concrete slab so we could very well see the reason for this. Reception while waiting for the elevator was excellent!

The hotel is a bit on the pricey side, but definitely worth it for the location.

I have no problem recommending the Mulberry Hotel.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel M, Guest Relations Manager at Hotel Mulberry, responded to this review, May 31, 2013
Thank you for your recent review we really appreciate it. We apologize for the complientary WiFi connection. We tried our best to put the router at a location where everyroom can experience the WiFi.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 28, 2013

This hotel provided a great “comfort zone” for our adventure in the City for Memorial Day weekend. Located in Chinatown close to Little Italy, there is a lot to see and do nearby. With a Metro station 2 blocks away, we could quickly and efficiently get anywhere we wanted to go. From a Broadway Play to the Staten Island Ferry, we did see a lot and always enjoyed getting beck to our clean and comfortable room at the Hotel Mulberry.

The best parts were the view from our Penthouse room and the comfortable bed.

Room Tip: The view from the PH01 room was wonderful
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 25, 2013

For a hotel near downton Manhattan, Hotel Mulberry has really large rooms and comfy beds. The decor is a little mismatched, but the rooms are clean and pleasant to stay in. Our room had a nice view of the park and we could see people doing their morning exercises daily. The hotel provides complimentary breakfast for 2. The breakfast is alright, eggs, toast, fries, but could offer healthier options as part of the complimentary breakfast. Service is good and people are friendly, though you are more likely to feel like you are in Hong Kong instead of downton Manhattan. It's quite near the Canal Street Station, which is just a 4-stop ride via the Q train to Times Square.

Only thing, because it's Chinatown (nothing really to do with the hotel), the area is not really clean. The smell of rotting fish and rats will probably welcome you on your way back in the evenings as you walk back from the Subway.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Mulberry

Address: 52 Mulberry St, New York City, NY 10013
Location: United States > New York > New York City > Chinatown , Manhattan
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #150 of 451 hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Mulberry 3*
Official Description (provided by the hotel):
Having recently opened its doors in the winter of 2010, Hotel Mulberry is a brand new hotel that enjoys a desirable location in the Lower East Side of downtown Manhattan where the largest Chinatown in America meets the ever jovial Little Italy. ... more   less 
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