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“A very stylish hotel” 4 of 5 stars
Review of Mondrian SoHo Hotel

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Mondrian SoHo Hotel
4.5 of 5 Hotel   |   9 Crosby Street, New York City, NY 10013 (Manhattan)   |  
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Ranked #216 of 453 Hotels in New York City
Sydney, Australia
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
“A very stylish hotel”
4 of 5 stars Reviewed August 27, 2013

We stayed here for 2 weeks in August. The "pre check-in service" is second to none. Vivien was always helpful and attentive in her communications. Randy on the front door is very also friendly and helpful. This hotel is very stylish without being over the top - which is in line with other Morgan hotels. The room decor is beautiful. We had a suite so there's no complaint re size. I have to admit though - I don't get the bathroom with the shower and toilet in it and then the vanity in the bedroom. It's something I've seen at a few US hotels. I've read in other reviews problems with air conditioning int he hall ways. Something else I don't get! Really guys, it wouldn't be anymore than 20 steps from the elevator to your room - does it really matter if the hall way is a little stuffy? I'm more concerned with the air conditioning in the room - and we had no problem with that.

I think this hotel relies heavily on its night club patrons. Having only 3 elevators for 24 floors - and one being blocked at night for guests of the roof top bar, only leaves 2 for hotel guests. I found this really frustrating - especially when one of the remaining elevators was out of order leaving only one for all hotel guests. Position - close to Little Italy and Chinatown with great restauarants close by. Also close to the subway.

If SoHo is your preferred NYC location - you can't do much better than the Mondrian.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Mondrian SoHo Hotel, responded to this review, August 30, 2013
Dear tvlerSydney,

Thank you for sharing your review regarding your recent stay. Vivian and Randy are a true asset to our team and we are happy to read that they made a wonderful impression on you. I will make sure to share your compliments with them and the rest of the team.

I would like to truly apologize for the inconvenience you experienced with our elevators during your stay. We truly understand your frustration and we are working on a solution for the next summer season when Soaked re-opens.

We hope to be welcoming you back very soon for another wonderful stay.

Kind Regards,

James Bryant
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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799 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Cardiff, United Kingdom
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 26, 2013

This hotel is beautiful. rally nicely decorated. the rooms are a little small but that didnt bother us. We had a free upgrade because it was our honeymoon which was really nice of them. the staff are very friendly, welcoming and helpful. There is a really cool rooftop bar which is the olf penthouse. Stunning views of manhatten at night. All the trendy people seem to hang out at this hotel!! Loved the fact that is is away from all the touristy spots. The metro is just around the corner so very easy to get around. Stay here, its a bit pricy but you get what you pay for!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Mondrian SoHo Hotel, responded to this review, August 30, 2013
Dear Emma S,

It sounds like you had a very fun honeymoon stay at Mondrian Soho. We are happy to read that you were able to experience Soaked during your visit and that our staff upgraded you on your special trip. Congratulations to you and your husband. We hope you will join us again soon!

Kind Regards,

James Bryant
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weybridge, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 25, 2013 via mobile

I stayed at the Mondrian for 2 nights in May 2013 on the recommendation of a colleague as we needed to have a small team meeting. It was a beautiful hotel, the conference services were really nice and well organised and I loved the restaurant. Full of beautiful people, it felt very cool and the food was really good. We were people watching and the atmosphere was fun and welcoming! Rooms a little small but great views, super clean. And very tasteful, cool music everywhere. Would really stay again on a tourist visit.

Stayed May 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Mondrian SoHo Hotel, responded to this review, August 30, 2013
Dear FTR2013,

Thank you for sharing your feedback regarding your recent stay. We are thrilled to read that we were able to accommodate your groups needs and hope that you will be joining us again soon for fun!

Kind Regards,

James Bryant
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem, Israel
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 22, 2013

If you value style and the "right Manhattan attitude" over function and comfort this is a good choice for you. The rooms are chicly decorated, but small and there is not much place to put clothes or toiletries. The garden entrance is very pleasant. The gym is adequate but a bit claustrophobic. I think I am just not hip enough to fully appreciate.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
5 of 5 stars Reviewed August 20, 2013

Spent 10x nights here with my wife. LOVED IT! staff were all very professional and helpful. Amazing hotel with beautiful views. clean, comfortable and very well located if you want to stay downtown. Central part of Soho, within walking distance to Greenwich Village and the Lower East Side. Rooftop bar great place to have an afternoon drink and the restaurant downstairs has good food.
The only thing I could possibly criticize is that fact it didn't have a pool. (space is limited with NY hotels) Other than that I would definitely recommend the Mondrian.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Mondrian SoHo Hotel, responded to this review, August 30, 2013
Dear Nick O,

Thank you for choosing to stay at Mondrian Soho during your long visit to New York City! It thrills us to read that you loved our hotel, staff and neighborhood. We hope to have the pleasure of welcoming you and your wife back for another terrific vacation in the near future. Thank you for your review.

Kind Regards,

James Bryant
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamburg, Deutschland
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 19, 2013

Enjoy this Hotel. Good price, nice size of rooms (for NYC). If you like SoHo combined with Design you will love the Mondrian. The entrance is a little hidden, but beautiful... No free W-Lan. This makes it 4 stars instead of 5.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Mondrian SoHo Hotel, responded to this review, August 30, 2013
Dear Moeni_75,

We are happy to read how much you enjoyed our design and neighborhood. Designer Benjamin Noriega-Ortiz was commissioned to design the interior of the hotel, and he based the design on Jean Cocteau's 1949 film La Belle et la Bête.

We hope that you will be joining us again in the near future and when you do, feel free to request a tour of the hotel which will provide you with more details on our design.

Kind Regards,

James Bryant
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed August 18, 2013 via mobile

This was my second time at Mondrian hotel and once again I really loved it. What brings me back to this hotel is the cool vibe and the location. We were here for 6 night and we had a great stay. Loved having breakfast in the dinning room each day. Found the bar expensive but that is the case with all of New York. Joey was great with his recommendation and help with getting around New York.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Mondrian SoHo Hotel, responded to this review, August 30, 2013
Dear jgillingham,

We are so happy to read that you enjoyed your first stay so much, you decided to come back. Thank you for sharing your review with Trip Advisor. Joey is a wonderful asset to our concierge team and we will make sure to share your comments with him.

We hope to see you again soon!

Kind Regards,

James Bryant

Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mondrian SoHo Hotel

Address: 9 Crosby Street, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#124 Luxury Hotel in New York City
#170 Business Hotel in New York City
#187 Romantic Hotel in New York City
#235 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Mondrian SoHo Hotel 4.5*
Number of rooms: 270
Official Description (provided by the hotel):
Inspired by Jean Cocteau’s cinematic interpretation of the tale of “La Belle et la Bête”, Mondrian SoHo is yet another innovative vision by Benjamin Noriega Ortiz. With Mondrian’s design, Noriega awakens the imagination and invites guests into a fantasy that offers an escape. The hotel boasts a mesmerizing ambiance that captures the sparkling charm and romance of New York, Isola Trattoria & Crudo Bar - a Coastal Italian restaurant with food and ambience inspired by the Amalfi Coast, Italian Riviera and Sicily. Mister H - an intimate downtown nightlife concept inspired by old New York, and 270 guest rooms - each with stunning views wrapping around the island of Manhattan, custom-designed bath fixtures, and a clever nod to the tale here and there. All guest rooms at Mondrian are non-smoking rooms. ... more   less 
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Also Known As:
Mondrian Soho Hotel New York City

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