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“boutique style luxary!” 5 of 5 stars
Review of Mondrian SoHo Hotel

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Mondrian SoHo Hotel
4.5 of 5 Hotel   |   9 Crosby Street, New York City, NY 10013 (Manhattan)   |  
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Ranked #226 of 459 Hotels in New York City
Cardiff, United Kingdom
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“boutique style luxary!”
5 of 5 stars Reviewed August 26, 2013

This hotel is beautiful. rally nicely decorated. the rooms are a little small but that didnt bother us. We had a free upgrade because it was our honeymoon which was really nice of them. the staff are very friendly, welcoming and helpful. There is a really cool rooftop bar which is the olf penthouse. Stunning views of manhatten at night. All the trendy people seem to hang out at this hotel!! Loved the fact that is is away from all the touristy spots. The metro is just around the corner so very easy to get around. Stay here, its a bit pricy but you get what you pay for!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Mondrian SoHo Hotel, responded to this review, August 30, 2013
Dear Emma S,

It sounds like you had a very fun honeymoon stay at Mondrian Soho. We are happy to read that you were able to experience Soaked during your visit and that our staff upgraded you on your special trip. Congratulations to you and your husband. We hope you will join us again soon!

Kind Regards,

James Bryant
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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859 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (249)
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English first
Weybridge, United Kingdom
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 25, 2013 via mobile

I stayed at the Mondrian for 2 nights in May 2013 on the recommendation of a colleague as we needed to have a small team meeting. It was a beautiful hotel, the conference services were really nice and well organised and I loved the restaurant. Full of beautiful people, it felt very cool and the food was really good. We were people watching and the atmosphere was fun and welcoming! Rooms a little small but great views, super clean. And very tasteful, cool music everywhere. Would really stay again on a tourist visit.

Stayed May 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Mondrian SoHo Hotel, responded to this review, August 30, 2013
Dear FTR2013,

Thank you for sharing your feedback regarding your recent stay. We are thrilled to read that we were able to accommodate your groups needs and hope that you will be joining us again soon for fun!

Kind Regards,

James Bryant
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem, Israel
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 22, 2013

If you value style and the "right Manhattan attitude" over function and comfort this is a good choice for you. The rooms are chicly decorated, but small and there is not much place to put clothes or toiletries. The garden entrance is very pleasant. The gym is adequate but a bit claustrophobic. I think I am just not hip enough to fully appreciate.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
5 of 5 stars Reviewed August 20, 2013

Spent 10x nights here with my wife. LOVED IT! staff were all very professional and helpful. Amazing hotel with beautiful views. clean, comfortable and very well located if you want to stay downtown. Central part of Soho, within walking distance to Greenwich Village and the Lower East Side. Rooftop bar great place to have an afternoon drink and the restaurant downstairs has good food.
The only thing I could possibly criticize is that fact it didn't have a pool. (space is limited with NY hotels) Other than that I would definitely recommend the Mondrian.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Mondrian SoHo Hotel, responded to this review, August 30, 2013
Dear Nick O,

Thank you for choosing to stay at Mondrian Soho during your long visit to New York City! It thrills us to read that you loved our hotel, staff and neighborhood. We hope to have the pleasure of welcoming you and your wife back for another terrific vacation in the near future. Thank you for your review.

Kind Regards,

James Bryant
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamburg, Deutschland
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 19, 2013

Enjoy this Hotel. Good price, nice size of rooms (for NYC). If you like SoHo combined with Design you will love the Mondrian. The entrance is a little hidden, but beautiful... No free W-Lan. This makes it 4 stars instead of 5.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Mondrian SoHo Hotel, responded to this review, August 30, 2013
Dear Moeni_75,

We are happy to read how much you enjoyed our design and neighborhood. Designer Benjamin Noriega-Ortiz was commissioned to design the interior of the hotel, and he based the design on Jean Cocteau's 1949 film La Belle et la Bête.

We hope that you will be joining us again in the near future and when you do, feel free to request a tour of the hotel which will provide you with more details on our design.

Kind Regards,

James Bryant
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed August 18, 2013 via mobile

This was my second time at Mondrian hotel and once again I really loved it. What brings me back to this hotel is the cool vibe and the location. We were here for 6 night and we had a great stay. Loved having breakfast in the dinning room each day. Found the bar expensive but that is the case with all of New York. Joey was great with his recommendation and help with getting around New York.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Mondrian SoHo Hotel, responded to this review, August 30, 2013
Dear jgillingham,

We are so happy to read that you enjoyed your first stay so much, you decided to come back. Thank you for sharing your review with Trip Advisor. Joey is a wonderful asset to our concierge team and we will make sure to share your comments with him.

We hope to see you again soon!

Kind Regards,

James Bryant

Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 16, 2013

While I am well aware that in NYC you pay big $$$$ for tiny rooms (especially in an area like Soho), and while I loved the decor and location, there were some minor flaws in this property.

For one, the "king" size bed is definitely not normal dimensions as my 6'3 BF had half of his legs hanging over the edge (a problem he doesn't even experience with a regular queen bed).

Also, during both days/nights we stayed there, all on property food/beverage services were not operating at all. While this wasn't an issue for us, I can imagine being really annoyed if I were a business traveler and didn't have time to venture out of the hotel for meals. They did provide us with breakfast boxes, which were nothing to write home about (think packaged danish, muffin, piece of fruit), but thoughtful nonetheless.

Found front desk staff to be helpful and personable.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Mondrian SoHo Hotel, responded to this review, August 30, 2013
Dear BMelanie,

Thank you for taking the time to share your feedback. I see that you stayed with us during the time that we experienced a challenge with the refrigeration in our kitchen which caused us to shut down food and beverage service. We have since then resolved everything and are up and running. We hope that you will join us again soon to experience our wonderful outlets.

Please come visit us again soon.

Kind Regards,

James Bryant
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mondrian SoHo Hotel

Address: 9 Crosby Street, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#131 Luxury Hotel in New York City
#189 Business Hotel in New York City
#190 Romantic Hotel in New York City
#229 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Mondrian SoHo Hotel 4.5*
Number of rooms: 270
Official Description (provided by the hotel):
Inspired by Jean Cocteau’s cinematic interpretation of the tale of “La Belle et la Bête”, Mondrian SoHo is yet another innovative vision by Benjamin Noriega Ortiz. With Mondrian’s design, Noriega awakens the imagination and invites guests into a fantasy that offers an escape. The hotel boasts a mesmerizing ambiance that captures the sparkling charm and romance of New York, Isola Trattoria & Crudo Bar - a Coastal Italian restaurant with food and ambience inspired by the Amalfi Coast, Italian Riviera and Sicily. Mister H - an intimate downtown nightlife concept inspired by old New York, and 270 guest rooms - each with stunning views wrapping around the island of Manhattan, custom-designed bath fixtures, and a clever nod to the tale here and there. All guest rooms at Mondrian are non-smoking rooms. ... more   less 
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Also Known As:
Mondrian Soho Hotel New York City

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