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“Stylish hotel, but small rooms and little storage” 3 of 5 stars
Review of Mondrian SoHo Hotel

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Mondrian SoHo Hotel
4.5 of 5 Hotel   |   9 Crosby Street, New York City, NY 10013 (Manhattan)   |  
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Ranked #216 of 453 Hotels in New York City
Jerusalem, Israel
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Stylish hotel, but small rooms and little storage”
3 of 5 stars Reviewed August 22, 2013

If you value style and the "right Manhattan attitude" over function and comfort this is a good choice for you. The rooms are chicly decorated, but small and there is not much place to put clothes or toiletries. The garden entrance is very pleasant. The gym is adequate but a bit claustrophobic. I think I am just not hip enough to fully appreciate.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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799 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
Date | Rating
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English first
Sydney, Australia
1 review
5 of 5 stars Reviewed August 20, 2013

Spent 10x nights here with my wife. LOVED IT! staff were all very professional and helpful. Amazing hotel with beautiful views. clean, comfortable and very well located if you want to stay downtown. Central part of Soho, within walking distance to Greenwich Village and the Lower East Side. Rooftop bar great place to have an afternoon drink and the restaurant downstairs has good food.
The only thing I could possibly criticize is that fact it didn't have a pool. (space is limited with NY hotels) Other than that I would definitely recommend the Mondrian.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Mondrian SoHo Hotel, responded to this review, August 30, 2013
Dear Nick O,

Thank you for choosing to stay at Mondrian Soho during your long visit to New York City! It thrills us to read that you loved our hotel, staff and neighborhood. We hope to have the pleasure of welcoming you and your wife back for another terrific vacation in the near future. Thank you for your review.

Kind Regards,

James Bryant
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamburg, Deutschland
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 19, 2013

Enjoy this Hotel. Good price, nice size of rooms (for NYC). If you like SoHo combined with Design you will love the Mondrian. The entrance is a little hidden, but beautiful... No free W-Lan. This makes it 4 stars instead of 5.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Mondrian SoHo Hotel, responded to this review, August 30, 2013
Dear Moeni_75,

We are happy to read how much you enjoyed our design and neighborhood. Designer Benjamin Noriega-Ortiz was commissioned to design the interior of the hotel, and he based the design on Jean Cocteau's 1949 film La Belle et la Bête.

We hope that you will be joining us again in the near future and when you do, feel free to request a tour of the hotel which will provide you with more details on our design.

Kind Regards,

James Bryant
Director of Rooms
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Toronto, Canada
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed August 18, 2013 via mobile

This was my second time at Mondrian hotel and once again I really loved it. What brings me back to this hotel is the cool vibe and the location. We were here for 6 night and we had a great stay. Loved having breakfast in the dinning room each day. Found the bar expensive but that is the case with all of New York. Joey was great with his recommendation and help with getting around New York.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Mondrian SoHo Hotel, responded to this review, August 30, 2013
Dear jgillingham,

We are so happy to read that you enjoyed your first stay so much, you decided to come back. Thank you for sharing your review with Trip Advisor. Joey is a wonderful asset to our concierge team and we will make sure to share your comments with him.

We hope to see you again soon!

Kind Regards,

James Bryant

Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 16, 2013

While I am well aware that in NYC you pay big $$$$ for tiny rooms (especially in an area like Soho), and while I loved the decor and location, there were some minor flaws in this property.

For one, the "king" size bed is definitely not normal dimensions as my 6'3 BF had half of his legs hanging over the edge (a problem he doesn't even experience with a regular queen bed).

Also, during both days/nights we stayed there, all on property food/beverage services were not operating at all. While this wasn't an issue for us, I can imagine being really annoyed if I were a business traveler and didn't have time to venture out of the hotel for meals. They did provide us with breakfast boxes, which were nothing to write home about (think packaged danish, muffin, piece of fruit), but thoughtful nonetheless.

Found front desk staff to be helpful and personable.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Mondrian SoHo Hotel, responded to this review, August 30, 2013
Dear BMelanie,

Thank you for taking the time to share your feedback. I see that you stayed with us during the time that we experienced a challenge with the refrigeration in our kitchen which caused us to shut down food and beverage service. We have since then resolved everything and are up and running. We hope that you will join us again soon to experience our wonderful outlets.

Please come visit us again soon.

Kind Regards,

James Bryant
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
RIYADH
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 16, 2013

Great hotel, rooms are a little small but who stays a long time in the room when in NY?
Beds are great, front desk very helpful, concierge desk with great advice.
They have a great restaurant, Saturday brunch was delicious and service was very friendly.
They have this small garden in the front where you can sit and enjoy a smoke and see the most beautiful girls pass you by. Was very happy sitting there while my wife went shopping.
Forgot to say the rooms have those ceiling to floor windows some of the views are a beauty.

Room Tip: Higher floors have a nice view.
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Mondrian SoHo Hotel, responded to this review, August 17, 2013
Dear SOBHI E,

It sounds like you had a very enjoyable and relaxing time while at Mondrian Soho. We are very happy to read that you had a great stay and hope that you will be joining us again soon.

Kind Regards,

James Bryant
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 16, 2013

Stayed for 8 nights at the end of June/ start of July - what a great hotel!

Rooms were small, but very comfortable. The bed was like sleeping on a cloud and the bathroom was beautiful with very nice toiletries.

Location cannot be beaten, we love Soho and its such a perfect spot to shop, eat and drink.

My only minor negative comment was the inability to visit the rooftop bar without being on a 'guestlist', I understand that the rooftop is run by a separate company, but I would have thought hotel guests would get priority. Again just a minor gripe as we had so much fun hitting bars in Soho and the LES.

I loved staying at the Mondrian Soho, strongly recommend it to anyone who'll listen, and we will return hopefully in the not too distant future!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
James B, Manager at Mondrian SoHo Hotel, responded to this review, August 17, 2013
Dear Jrod-1979,

How wonderful to read that you ventured off to the Lower East Side while you were here. Our location and neighborhood has a lot of wonderful options for dining and entertaining. We are sorry that you were unable to experience Soaked during this visit and truly value your feedback.

We can't wait to have you with us again in the not too distant future. Please contact our Guest Experience Manager, Isabel Prado prior to returning so she can assist in accommodating any special requests you may have.

Kind Regards,

James Bryant

Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mondrian SoHo Hotel

Address: 9 Crosby Street, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#124 Luxury Hotel in New York City
#170 Business Hotel in New York City
#188 Romantic Hotel in New York City
#225 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Mondrian SoHo Hotel 4.5*
Official Description (provided by the hotel):
Inspired by Jean Cocteau’s cinematic interpretation of the tale of “La Belle et la Bête”, Mondrian SoHo is yet another innovative vision by Benjamin Noriega Ortiz. With Mondrian’s design, Noriega awakens the imagination and invites guests into a fantasy that offers an escape. The hotel boasts a mesmerizing ambiance that captures the sparkling charm and romance of New York, Isola Trattoria & Crudo Bar - a Coastal Italian restaurant with food and ambience inspired by the Amalfi Coast, Italian Riviera and Sicily. Mister H - an intimate downtown nightlife concept inspired by old New York, and 270 guest rooms - each with stunning views wrapping around the island of Manhattan, custom-designed bath fixtures, and a clever nod to the tale here and there. All guest rooms at Mondrian are non-smoking rooms. ... more   less 
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Also Known As:
Mondrian Soho Hotel New York City

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