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“Good hotel” 4 of 5 stars
Review of Mondrian SoHo Hotel

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Mondrian SoHo Hotel
4.5 of 5 Hotel   |   9 Crosby Street, New York City, NY 10013 (Manhattan)   |  
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Ranked #203 of 449 hotels in New York City
Montreal, Canada
Top Contributor
62 reviews 62 reviews
28 hotel reviews
Reviews in 17 cities Reviews in 17 cities
57 helpful votes 57 helpful votes
“Good hotel”
4 of 5 stars Reviewed January 30, 2013

Overall a good experience at the Mondrian Soho. I stayed only for 1 night, so I did not have much time to enjoy all the hotel has the offer. First thing when I got to the hotel, I noticed the bellman wears regular cloths, which almost looked like mine. Kind of confusing but i was cool with that. Then getting in the hotel, I was a bit disappointed by the ''poshness'' of the place. From the people in the bar to the smell of the hotel to the music that was playing, it was very poshy and superficial. As we got to the check in, we were upgraded to a suite. Which was amazing, because we only booked a standard room. The girl at the front desk was very kind.

The suite looked great, very simple, but very nice and clean. The suite had an Ipad we could use to browse the internet which was very pleasant. Rooms have bathrobes, nice toilet amenities, a pretty large shower.. The suite isn't very big tho, i'd say around 400sqf, which is a about the size of some rooms in other new york hotels. Still, much better than their 170sqf standard room.

Area is great, right in the center of Soho and walking distance of the Village. Overall we enjoyed it, I would maybe return.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary T, General Manager at Mondrian SoHo Hotel, responded to this review, January 31, 2013
HG56,

Thank you for your recent stay. Hopefully next time we can welcome you back for a longer visit!
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752 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
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London
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 30, 2013

I stayed at the Mondrian Soho on my own for a few days in early January. The room was small - as are most NY hotel rooms unless you pay through the nose - but perfectly comfortable. The white bedding and soft, thick duvet and pillows were delightful to sink into after a long day and late night.

Lovely shower and toiletries. It didn't bother me that the vanity unit was in the bedroom, although I realise some people find that a problem.

Breakfast was delicious - as was the service. Coffee poured even before I realised I was ready for a second cup. In fact, the staff were all helpful and friendly - particularly the bellhops, who greeted me cheerily as I came and went.

I arrived from a long flight pretty late and wanted a quick meal so chose the hotel restaurant. In the evening, this is an incredibly buzzy place that attracts a cool crowd: not ideal for eating alone but the food was terrific. The place's 'cool' factor extends to the lifts, where the music - which is pretty loud in the lobby - feels rather overwhelming. Not enough to spoil the trip!

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary T, General Manager at Mondrian SoHo Hotel, responded to this review, January 31, 2013
Lynn G,

Thank you for sharing!
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Athens, Greece
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed January 29, 2013

You have to ask yourself what you want from your hotel in NYC. If it is a great Soho location, cool lobby, chic and happening bar scene, tiny rooms but with super comfy beds and linens and great views of Manhattan skyline.. then choose the Mondrian. I am a former NY'er but now live in Europe. Stayed at Mondrian with my teenage daughter. We literally had to take turns to pass at the end of the bed, space was so tight! I would say this is the place for hip singles and couples. NOT family oriented. Breakfast / restaurant room impressively decorated. Request a high floor, it is NYC after all. I would stay again, but upgrade from the standard room for space. Free coffee and NY Times in the lobby for the early risers, like me, was nice.

Room Tip: Request a high floor with a view, away from the elevator bank.
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  • Stayed April 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary T, General Manager at Mondrian SoHo Hotel, responded to this review, January 31, 2013
dpvathens,

Thank you for the feedback! We have various room configurations available and hopefully can find one that works better for you on an upcoming visit.
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Whitchurch-Stouffville, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2013

Loved it. Super sleek and beautifully furnished. The Deluxe rooms are a perfect size with beautiful touches. Breakfast in the Isola is great. Order the greek yoghurt with homemade granola. You will not be disappointed

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary T, General Manager at Mondrian SoHo Hotel, responded to this review, January 29, 2013
Frogpad,

Thanks so much for the feedback! We're glad to hear you enjoyed our home-made granola. Be sure to ask for some to take home during your next stay!
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 25, 2013

Good hotel in NYC - its very trendy and has a good location on Crosby street. New York hotels can be noisy from various street noises - this hotel is tucked away on a quiet side street (if your room faces Crosby - facing Lafayette is a little noiser...). Good also as its a tall hotel - others in the area are a little bit more low rise - so noisier... Its a good hotel and comfortable. As I visited on business it was great as the bed was really comfortable. It tries a little too hard though and almost too `trendy` for its own good. The staff have a bit of attitude and room service poor / expensive and slow (have had several experiences - not just a one off). No coffee available on the floor or in the room (as it is in the Soho Grand) so you have to go to the lobby - not so great with jet lag and in need of a coffee in the early hours... Some of the rooms have the bathroom IN the room - not good - some dont though. The rooms are very feminine - again ok - but a little too many cracked glass mirrors / crystal wine glasses for me! Good hotel - not shabby - but tries too hard to look good but doesnt deliver on service.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary T, General Manager at Mondrian SoHo Hotel, responded to this review, January 29, 2013
JasonR1_12,

Thank you for the feedback and the suggestions. We do have complimentary tea and coffee each morning on the Ground floor.
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London, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 25, 2013

Fashionable Wedgwood blue & white interior, a subtle smell of lemon grass pumping out of the aircon, Nightmares on Wax & the like, playing in the background and funky tunes in the lift (me & the girls couldn't help but break a few sneaky moves), welcoming staff, glossy white rooms, i-pod docks & a good hairdryer the Mondrian had pretty much everything covered.

Additional bonuses were the tiny exclusive club we found attached, the chandelier adorned restaurant, the candle lit cocktail bar and a secret restaurant hidden behind a bookcase.

We particularly liked the location, the cocktails and the staff, genuinely nothing was too much trouble.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary T, General Manager at Mondrian SoHo Hotel, responded to this review, January 29, 2013
MasieB,

Thank you for your recent visit from across the pond! So glad to hear you had an enjoyable time during your visit to NYC.
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Dusseldorf, Germany
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed January 24, 2013

What a highlight!!!

After years of being depressed by awful and ugly hotels in the US, a star is born.
Nice funky design, fresh colours and not these awfully dead greenish, blue and pinkish colours and furniture of an amazing bad taste you are normally used when you enter an average american hotel.

But it is exactly not an average american hotel!

The staff is very, very nice and polite. Everybody is helpful and tries to make your stay fantastic.

Our room was on floor 24 and had an amazing view on midtown. Even from the bathroom we could see the lights of midtown and the roof gardens of SoHo.
The restaurant is a very nice place to be at in the evening and the food is very good - the prices are not.

Unfortunately especially the prices for breakfast are not reasonable at all. Also the offers are a bit poor. But SoHo gives you a lot of other choices like e.g. go to Dean and deLuca for breakfast.
It is absolutely worth it!
Another minus is the very tight policy of a late check out. They could be more flexible!

Nevertheless it is a great place and I will love to come back. At least for Aleks the wonderful lobby manager!

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary T, General Manager at Mondrian SoHo Hotel, responded to this review, February 7, 2013
Thanks for the kind words and shout out to Aleks. We love to offer a complimentary late check out when our availability allows, but it looks as if you stayed with us during a very busy time! We hope to welcome you back soon for another great stay.
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Additional Information about Mondrian SoHo Hotel

Address: 9 Crosby Street, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#115 Luxury Hotel in New York City
#167 Business Hotel in New York City
#177 Romantic Hotel in New York City
#235 Family Hotel in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Mondrian SoHo Hotel 4.5*
Official Description (provided by the hotel):
Inspired by Jean Cocteau’s cinematic interpretation of the tale of “La Belle et la Bête”, Mondrian SoHo is yet another innovative vision by Benjamin Noriega Ortiz. With Mondrian’s design, Noriega awakens the imagination and invites guests into a fantasy that offers an escape. The hotel boasts a mesmerizing ambiance that captures the sparkling charm and romance of New York, Isola Trattoria & Crudo Bar - a Coastal Italian restaurant with food and ambience inspired by the Amalfi Coast, Italian Riviera and Sicily. Mister H - an intimate downtown nightlife concept inspired by old New York, and 270 guest rooms - each with stunning views wrapping around the island of Manhattan, custom-designed bath fixtures, and a clever nod to the tale here and there. All guest rooms at Mondrian are non-smoking rooms. ... more   less 
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Also Known As:
Mondrian Soho Hotel New York City

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