I visit NYC often for business and as a PR pro with experience representing high-profile hospitality clients (e.g. hotels, resorts, chefs, restaurants, travel destinations, spas, etc) and after having lived in NYC for almost a decade (moved back to the DC area in 2010), I enjoy experiencing new hotels each time I get back up to visit.
My three day two night stay at The James New York in SOHO was outstanding. After arriving and having to deal with a nightmare with various representatives from Citibank after learning my bank card had been compromised, the staff at The James did whatever they could to make sure that I was taken care of. As I stood in the lobby stressed and frustrated and on the phone with multiple representatives from Citibank, the front desk manager provided me with water and a glass of wine, until I was able to get everything sorted out! After the debacle, I finally made my way up to my suite and was blown away the second I stepped foot into the room. The room was crisp, clean, contemporary, and have sweeping views of the beautiful NYC skyline - my second home! It was my first time seeing the Freedom Tower complete and shining in the distance. One of the former PR agency's I worked for actually did the PR for the architects/designers for the Freedom Tower so I was lucky enough to work some of the events including the groundbreaking. So again it meant a lot that this was the view I got to fall asleep and wake up to. The bed and linens were luxurious and I slept well. Room service was quick and service was extremely friendly. The bathroom was gorgeous and I loved the electronic shade that you had the option of pulling down for privacy or lifting up so you could see the room. I also enjoyed flipping through the book left in the room - 'Humans of New York' - and ended up buying a copy when I returned to DC to remind me how how amazing NYC - my second home is. The day I checked out, I was able to get a late check out and head up to the rooftop pool to enjoy a cocktail and a quick dip. I ordered lunch up there as well. It was the perfect way to end my trip!
This hotel is also well known as a see and be seen property. I learned while lounging poolside on the rooftop that the entire cast of Orange is the New Black had a party on the rooftop the night before. I also heard Derek Jeter had dinner at David Burke - the hotel restaurant - one of the nights I was there. Ahhhhhh NYC :)