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“Its Chinatown” 5 of 5 stars
Review of Sheraton Tribeca New York Hotel

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Sheraton Tribeca New York Hotel
4.0 of 5 Hotel   |   370 Canal Street, New York City, NY 10013 (Manhattan)   |  
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Ranked #271 of 446 hotels in New York City
Shorewood, Illinois
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Its Chinatown”
5 of 5 stars Reviewed January 15, 2013

The entire staff of this hotel is first rate. Friendly and helpful. The lobby was nice. Our room was nicely appointed and very clean. It was quiet at night. The subway is close by. For NYC the room price was not out of line. Here is the only negative, this hotel may be technically in Tribeca but the neighborhood is Chinatown not Tribeca. You can walk to Tribeca shops and dining, but when you walk out the door of this hotel, you are in Chinatown.

Room Tip: We paid extra for a higher floor and "city view". Not a view worth paying for.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TLozano, Starwood Hotels at Sheraton Tribeca New York Hotel, responded to this review, January 18, 2013
Thank you for taking the time to review our hotel and to provide such positive comments on your overall experience. Our convenient location on Canal Street enables our guest to have access to so many great neighborhoods, such as Tribeca, SoHo, Little Italy and Chinatown.

Thank you for your review and we look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
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Champaign, Illinois
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 10, 2013

I stay at this hotel frequently for business. It is a great location right on the edge of SoHo and Tribeca. Very accessible to transit. Great shops and restaurants are plentiful and Little Italy is a quick walk away as well. Staff is always friendly and helpful every time I pass through the lobby. Nice resaurant and bar on site and a little bodega is next door if you forgot anything. Not always the cheapest but if you hit it at the right time, totally worth a little extra.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 9, 2013

Stayed here Dec 29-Jan 4 as part of honeymoon trip. The location is perfect as it is away from the noise of the big city. To get into the middle of the lights & noise is only a $10 cab or a train trip with the subway just around the corner from the hotel.

Customer service was very good in all areas. Upon check in we were provided a complimentary upgrade to a club room on the top floor of the hotel. The front of house staff were very accommodating in looking after the needs of their guests. I will put this down to the "tipping factor". We did tip when we believed we were looked after very well. In turn the service was exceptional and the front of house staff were happy to stop and say g'day to us when we went in and out.

I'm sorry, if people review rooms and say it is spacious. We had a club room and to have room for the luggage and to walk around the bed, we had to leave clothes in suitcases to get by. Hate to think what size their standard rooms are. I won't call it a negative, but just bear in mind it is just a room to sleep in and to get you out and visit the city, which we did.

Ask for an upgrade to a club room but you work out if it will be value for money. The views from the top floor were awesome early morning and late at night. You have access to the club lounge which provides complimentary coffee, light snacks and non alcoholic drinks. You will be paying for your alcoholic drinks. I'm no alcoholic, but I believe that if you are paying for club privileges, you should be provided the courtesy of a complimentary alcoholic beverage or two seeing as you are going to pay a higher room rate. Room size is also not great for a club room. I will say the complimentary in room wifi and complimentary breakfast went a long way in making our stay in New York awesome.

For a city like New York, the price we paid for our stay during maybe the busiest time of the year, we did get value for money. Would I go back and stay? Yes, based on inexpensive stay in clean room.

Room Tip: Choose a high floor if you like staying in your room for views of the city.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Top Contributor
65 reviews 65 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed January 8, 2013

Are you an unpretentious traveler? Do you like to stay in the part of the city that is hip and near the new pulse, rather than an old heart that is solid, still ticking, but from another era? This is a great hotel. You can walk anywhere. Long hauls? The subway is around the corner. Really, a great place with excellent management. You may need to press a bit to get what you need, but the young staff is all too willing to accommodate your needs.

Room Tip: Pretty quiet hotel. High floors have sensational views.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 8, 2013

Great location and very accommodating staff. Dog friendly.
Rooms are spacious and clean, nice property. Valet parking,
coffee maker in room. Free Wi-Fi in lobby & Starbucks coffee.
Definitely recommend !

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pugnut
Top Contributor
54 reviews 54 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 6, 2013

Just did a girls trip to NYC and really enjoyed our stay at the Sheraton Tribeca. Our room with double beds was more spacious than what I've come to expect from most NYC hotels, very clean with super comfy beds and pillows, floor to ceiling window which helps in smaller spaces, didn't hear noises from other rooms and when you put out the "Do Not Disturb" sign, housekeeping will not be knocking in early a.m. Great location to just head out the door and explore, a few minutes to Chinatown, Little Italy, Greenwich Village & SoHo-barely scratched the surface of the surrounding area in 3 days. Subway station is very close so easy to access and convenient to hotel. Would definitely stay here again!

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 6, 2013

nice size room, clean, very good bathroom. great location- 1 block to subway. walked all around tribeca, soho, little italy, chinatown which is easy to do in 1 day from this location. excellent staff, helpful concierge. internet costs but free in lobby- lots of computers and a starbucks. concierge level breakfast worth it. ate in the area, just like a local, and took subway to midtown.

Room Tip: ask for high level. great views uptown
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sheraton Tribeca New York Hotel

Address: 370 Canal Street, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #271 of 446 hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Tribeca New York Hotel 4*
Official Description (provided by the hotel):
Whether you’re traveling for business or pleasure, we’ve got it all. Our 1,000-square-foot state-of-the-art fitness center is open 24 hours a day and features a wide range of cardio equipment. And enjoy The Link Experienced with Microsoft® in the heart of our lobby. Feel free to surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Our modern, energetic lobby was designed so you can socialize with new friends or old. ... more   less 
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