Stayed here Dec 29-Jan 4 as part of honeymoon trip. The location is perfect as it is away from the noise of the big city. To get into the middle of the lights & noise is only a $10 cab or a train trip with the subway just around the corner from the hotel.
Customer service was very good in all areas. Upon check in we were provided a complimentary upgrade to a club room on the top floor of the hotel. The front of house staff were very accommodating in looking after the needs of their guests. I will put this down to the "tipping factor". We did tip when we believed we were looked after very well. In turn the service was exceptional and the front of house staff were happy to stop and say g'day to us when we went in and out.
I'm sorry, if people review rooms and say it is spacious. We had a club room and to have room for the luggage and to walk around the bed, we had to leave clothes in suitcases to get by. Hate to think what size their standard rooms are. I won't call it a negative, but just bear in mind it is just a room to sleep in and to get you out and visit the city, which we did.
Ask for an upgrade to a club room but you work out if it will be value for money. The views from the top floor were awesome early morning and late at night. You have access to the club lounge which provides complimentary coffee, light snacks and non alcoholic drinks. You will be paying for your alcoholic drinks. I'm no alcoholic, but I believe that if you are paying for club privileges, you should be provided the courtesy of a complimentary alcoholic beverage or two seeing as you are going to pay a higher room rate. Room size is also not great for a club room. I will say the complimentary in room wifi and complimentary breakfast went a long way in making our stay in New York awesome.
For a city like New York, the price we paid for our stay during maybe the busiest time of the year, we did get value for money. Would I go back and stay? Yes, based on inexpensive stay in clean room.
- Official Description (provided by the hotel):
- Whether you’re traveling for business or pleasure, we’ve got it all. Our 1,000-square-foot state-of-the-art fitness center is open 24 hours a day and features a wide range of cardio equipment. And enjoy The Link Experienced with Microsoft® in the heart of our lobby. Feel free to surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Our modern, energetic lobby was designed so you can socialize with new friends or old. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Starwood, Expedia, Cheap Tickets, Amex, Orbitz, HotelTravel.com, Priceline, getaroom.com, Hotels.com, TripOnline SA and Odigeo so you can book your Sheraton Tribeca New York Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.