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“Great Location for Exploring!” 4 of 5 stars
Review of Sheraton Tribeca New York Hotel

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Sheraton Tribeca New York Hotel
4.0 of 5 Hotel   |   370 Canal Street, New York City, NY 10013 (Manhattan)   |  
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Breakfast for 2 Included
Ranked #295 of 452 hotels in New York City
pugnut
Top Contributor
53 reviews 53 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
“Great Location for Exploring!”
4 of 5 stars Reviewed January 6, 2013

Just did a girls trip to NYC and really enjoyed our stay at the Sheraton Tribeca. Our room with double beds was more spacious than what I've come to expect from most NYC hotels, very clean with super comfy beds and pillows, floor to ceiling window which helps in smaller spaces, didn't hear noises from other rooms and when you put out the "Do Not Disturb" sign, housekeeping will not be knocking in early a.m. Great location to just head out the door and explore, a few minutes to Chinatown, Little Italy, Greenwich Village & SoHo-barely scratched the surface of the surrounding area in 3 days. Subway station is very close so easy to access and convenient to hotel. Would definitely stay here again!

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
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Atlanta, Georgia
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 6, 2013

nice size room, clean, very good bathroom. great location- 1 block to subway. walked all around tribeca, soho, little italy, chinatown which is easy to do in 1 day from this location. excellent staff, helpful concierge. internet costs but free in lobby- lots of computers and a starbucks. concierge level breakfast worth it. ate in the area, just like a local, and took subway to midtown.

Room Tip: ask for high level. great views uptown
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 6, 2013

good location, near to my favorite places at NYC, soho, Tribeca and west village, must visit meatpacking and chelsea. recomend this hotel because of relative fair cost and locazation.
need to have free internet at rooms.

  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 5, 2013

We stayed at the Sheraton Tribeca during a post-Christmas getaway this winter. The hotel is newly remodeled and nicely appointed. The location is fantastic, being just a couple blocks away from great restaurants in Tribeca and great shopping in Soho. The hotel room was small by most standards, but for Manhattan it seemed luxuriously large. Our room was right by the elevator, and we were worried about the noise, but it didn't seem to be too big of a problem. My only complaint was that the air conditioning seemed to kick on when you lowered the temperature in the room. Had this been July, I would have understood, but this was January.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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USA
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 5, 2013

Booked a night for a Saturday and unfortunately got the flu. I attempted to cancel 36 hours prior to check -n. Somehow I was booked (unbeknownst to me) in a non-refundable room (I thought that only happened with airfare?). I called a plead my case to the staff and I was told no. It wasn't a 'very sorry' type of no. It was "this is your fault because you booked a non-refundable room'. I have stayed in hotels all over the world and I have never encountered a more unfriendly or stranger hotel situation EVER. I am honestly shocked by the whole experience.

Stayed December 2012, traveled on business
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Northants
Top Contributor
93 reviews 93 reviews
27 hotel reviews
Reviews in 40 cities Reviews in 40 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed January 4, 2013 via mobile

The TriBeCa area is described as "lively and bohemian" which I now know is estate agent speak for an area which is noisy and where drugs and knock off goods can be purchased freely on any street corner. During my walk from the Canal Street subway station to the hotel (approx 5 minutes dragging a large suitcase) I lost count of the number of times I was approached with the word "Rolex?" There were either 10 guys or just the same guy going round and round in a scene reminiscent of the Bagpuss chocolate biscuit factory (Brits in their mid thirties should get this reference).

The hotel itself is fairly new and the room was nice if somewhat small, but then that's New York for you. I was quite disappointed with the toiletry haul - only shampoo, conditioner, moisturiser and soap. No sewing kit or bonnet de douche as Del Boy might say. After all, a girl can never have too many shoe sponges.

The room I was in (210) was fairly noisy, being positioned next to the lift, and from the sounds of it, directly above the set of Jumanji. The jungle drum noises I heard between 8 and 9pm were either over enthusiastic workmen, or a couple with a lot of stamina - if that's the case then sir, I salute you. Between 9pm and 2am I was treated to the sound of the lift doors opening and closing sporadically and several conversations held in loud American voices. A special thanks to the man who thought 1.30am was an appropriate time to have a chat with his mates directly outside my door. His review may mention the wild haired harridan who threw open the door demanding he keep his voice down.

Quick note to new couples on a romantic getaway - the double door to the bathroom has a large gap in it which could let unwanted smells and sounds filter through - not ideal on a first minibreak together. Also there was no bath in my room which was slightly disappointing, having been washed onto some coral the week before in the Caribbean I was hoping to soak my wounds.

However, overall the hotel was nice, the staff were helpful, room service was good although I made the mistake in my post US Immigration shell shock of tipping twice on room service as I didn't check whether tip was already included.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Top Contributor
59 reviews 59 reviews
54 hotel reviews
Reviews in 30 cities Reviews in 30 cities
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed January 4, 2013

Rooms here are what New York is all about----closet sized but clean and comfortable. The room barely fit the queen sized bed yet I didn't feel too cramped. Not sure how it would be with 2 people though as it could be a tight squeeze. While the bathroom was a decent size, I did not like the "no tub/enclosure" shower which basically was almost European style in that it was in a corner of the room with no tub, just a drain. That meant that if you were not careful, the rest of the floor could easily get flooded.

The location is the key here for this hotel and you are at the edge of the "action" in TriBeCa with a decent number of restaurants, bars and nightclubs all just a street or two away. Access to the subway is only a couple of blocks away and you can pretty much get anything you want within a short walk or subway ride away.

I wouldn't pay more than $200 a night for a room here (yep, even in high season) as I don't think the rooms are worth it. Yes, you get a nice bed (the Sheraton Sleeper) but the room size is small and there really isn't anything else compelling to choose this hotel over another other than the price.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Tribeca New York Hotel

Address: 370 Canal Street, New York City, NY 10013
Phone Number:
Location: United States > New York > New York City > Manhattan , SoHo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #295 of 452 hotels in New York City
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Tribeca New York Hotel 4*
Official Description (provided by the hotel):
Whether you’re traveling for business or pleasure, we’ve got it all. Our 1,000-square-foot state-of-the-art fitness center is open 24 hours a day and features a wide range of cardio equipment. And enjoy The Link Experienced with Microsoft® in the heart of our lobby. Feel free to surf the web on our terminals or bring your laptop for complimentary wireless High Speed Internet Access. Our modern, energetic lobby was designed so you can socialize with new friends or old. ... more   less 
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