My reviews always try and give an overview of both good and bad. This review is going to sound like I am moaning about a lot of things! We stayed at the Stanton street location. Firstly we had no problems with the area, we walked around at night and came back late on the subway numerous times.
Staff are only there 9-5 and even then are conspicuous by there absence, often "out somewhere" or in the back room.
Breakfast was very poor, we were down for the start of breakfast on the first morning. Cereal, bread for toast, tea and coffee and fruit. The coffee was cold and the hot water for tea the same. Didn't bother after that.
The room itself is spacious, clean and well appointed. Good size kitchen, comfy bed, decent bathroom. Sink in the bathroom is small and the water pressure in that sink very poor.
The room ONLY gets cleaned when you leave! you can empty your own rubbish, make your own beds etc unless you want to pay them an extra $30-40 dollars.
Now the worst parts for us, The fridge is pretty much next to the bed (i understand this can't be helped in a suite) but my when it starts up in the night is it loud, woke my Mrs up nearly ever night. (the bed was very comfy however) The walls are very thin, the first 3 nights we could hear a baby waking up between 3.30 and 7.30 and the parents just let it cry which was great for us trying to sleep (again the baby crying is not the suites fault but if the walls were better insulated...) then we had a woman shouting at her boyfriend another night and boy does sound carry in this place.
The room has a decent sized wardrobe however most of the space is taken by a foldaway bed and they provided 6 hangers.......6!
My biggest bugbear though came from the sign on the fridge which i have taken a picture of and posted for you with this review. You are NOT allowed to prepare/eat meat/fish/eggs in your room! what is the point of having a suite with a kitchen if you can't prepare food. One of the main reasons we picked it was because of chance if we didn't want to go out we could prepare food! I would never dream of telling a vegitarian they had to eat meat. Strange how they draw the line between milk and eggs.......
Overall I liked the room and the comfy bed, but there are to many negatives to recommend this place. Its a strange place apparently all about Zen etc etc seemed more about making money and doing little for it.