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“Perfection in the heart of New York City” 5 of 5 stars
Review of Langham Place, New York, Fifth Avenue

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Langham Place, New York, Fifth Avenue
5.0 of 5 Hotel   |   400 Fifth Avenue, New York City, NY 10018 (Formerly The Setai Fifth Avenue) (Midtown)   |  
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Ranked #14 of 468 Hotels in New York City
Certificate of Excellence
1 review
“Perfection in the heart of New York City”
5 of 5 stars Reviewed October 6, 2013

Well what can I say about my experience at Langham Place except that it was amazing. One week later and I'm still in a 'New York State of Mind' after a wonderful stay. From check in to check out everything was seamless and there was nothing that was too much trouble for the staff, in particular Frank at the front door and the young lady that checked us in. The rooms are fantastic and quite possibly the largest in New York City. They are impeccably maintained and the nightly 'turn down' service was a nice touch. After a 3 week visit to the USA it was wonderful to be able to relax in the spa facilitates which offered a truly 5 star experience. We ate in the downstairs bar where they have nightly live jazz which made for a chilled out experience. It really felt like a small hotel because of the personal feel of it and I would recommend Langham Place to anyone.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,486 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Toronto
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 3, 2013

Spent a few days in the Langham Place this fall. There were three elevators - and each require card scans to access floors Elevators took a long time to come - and several times guests couldn't figure out how to use the card system and were riding the elevators up and down.
Suite was spacious. Beds were comfy with Pratesi sheets. Bathroom was large with separate shower and toilet areas. Location near Macy's - but not a great shopping area like 57th and 5th. (this was at 38th and 5th).

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LanghamPlaceNYC F, Director of Sales at Langham Place, New York, Fifth Avenue, responded to this review, October 10, 2013
Dear Guest,

Thank you for sharing your feedback regarding your recent stay at Langham Place, Fifth Avenue. We greatly appreciate all comments. We have made note of the challenges mentioned, with the guest room key card. We will be sure to further emphasize the explanation of the key card to our guests, upon check-in.
We regret you did not find our location to be ideal for shopping. As mentioned, Macy's is steps away from the hotel as are many other shops, north/south and east/west of the hotel. The complimentary hotel house car is at the disposal of our guests for drop off in any of the shopping areas in the City.
We are delighted to hear that you enjoyed your stay in one of our suites and thank you for the wonderful comments.
We hope to have the pleasure of welcoming you back to Langham Place, Fifth Avenue in the future. Please do not hesitate to contact me directly so that I may personally make any arrangements you may require at 212-613-8733 or at anne.maurice@langhamhotels.com
Thank you again for your time and patronage.

Sincerely,

Anne-J Maurice
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
acton
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 3, 2013

This place far exceeded my expectations. I have stayed in some top of the line hotels but this one takes the cake! The service, doormen, rooms and amenities and jazz bar was second to none. The only bonus that could be added would be a pool. Beds were sooo comfortable!

Room Tip: Try to book a room at the back of the hotel or one higher up.
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ontario's Highlands, Canada
2 reviews
5 of 5 stars Reviewed October 3, 2013

I have to go to New York two or three times per year in work and this is always my first choice. Comfortable rooms, great food, great staff.. The location couldn't be better. Hope to come back many times in the future.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
1 review
5 of 5 stars Reviewed October 1, 2013

Over the years my wife and i have stayed at many NYC hotels. Recently we spent the night at the Langham Place Hotel in midtown Manhattan. From the moment we arrived we were graciously accommodated by the very professional and friendly staff. Our lovely room had a great view of the Empire State Building and our only regret was that we couldn't stay a second night. Although it was my first time at the Langham it certainly will not be my last.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 30, 2013

I highly recommend Langham Place on Fifth Avenue. The amenities are nice, modern and minimal. The beds are extremely comfortable - the best ever if I think back and compare to other hotels I have stayed with as well, and especially after a long-haul flight - incredibly essential. Most of all, the staff are friendly, helpful and incredibly knowledgeable - making for an incredibly wonderful and homey stay here in the city. My compliments to the team!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
80 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed September 30, 2013

I stayed at Langham Place whilst visiting New York and the overall experience was amazing!

The hotel kindly upgraded my room which worked out very well for me as I proposed to my girlfriend in the hotel! The rooms are second to none. Spacious, amazing views and great amenities.

The staff at the hotel are extremely helpful and they made our trip very pleasant. We also made use of the spa which is very nice indeed. We dined at the main restaurant (Ai Fiori) which I have reviewed separately.

The location of the hotel is also excellent and you are within walking distance of all the major sights and sounds of the city.

If you are staying for a special occasion, I cannot recommend this hotel highly enough!

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Langham Place, New York, Fifth Avenue

Address: 400 Fifth Avenue, New York City, NY 10018 (Formerly The Setai Fifth Avenue)
Phone Number:
Location: United States > New York > New York City > Midtown , Garment District , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #14 of 468 Hotels in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Langham Place, New York, Fifth Avenue 5*
Number of rooms: 214
Official Description (provided by the hotel):
Gracefully complementing Manhattan's luxurious Fifth Avenue and boldly accenting New York City's famous skyline, Langham Place, New York, Fifth Avenue is a renewed celebration of sophistication and style. Soaring more than sixty stories above the city, Langham Place, Fifth Avenue represents the new heart of the world's most inspired metropolis. Accommodations exude the very essence of luxury and elegance. Duxiana beds, Pratesi linens, and floor-to-ceiling rain showers leave guests breathing easy, if not breathless. ... more   less 
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