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“New York's Diamond on Fifth” 5 of 5 stars
Review of Langham Place, New York, Fifth Avenue

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Langham Place, New York, Fifth Avenue
5.0 of 5 Hotel   |   400 Fifth Avenue, New York City, NY 10018 (Formerly The Setai Fifth Avenue) (Midtown)   |  
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Hotel website
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Hotel amenities
Special Offer
Complementary 3rd Night
Ranked #10 of 464 Hotels in New York City
Certificate of Excellence 2014
Cleveland, Ohio
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“New York's Diamond on Fifth”
5 of 5 stars Reviewed April 30, 2013

What an amazing hotel with an amazing staff! Days before arrival we were contacted by the personal assistant assigned to us. What a delightful surprise! Upon arrival all the staff we encountered were professional and welcoming. As you walk into the beautiful lobby and leave the bustling and noise of Fifth Avenue outside, you are taken to a place that is warm and welcoming. The staff is so professional and the customer service they offer is so beyond standard. The lobby, the halls, elevators, etc are all clean and shining......the room(s) immaculate. The housekeeping staff is beyond on top of their game.....from the cleaning and restocking to the nightly homemade cookies! From the major important things expected at a grand hotel, the Setai Fifth Avenue staff take it levels above the rest.

Room Tip: Switch out the pool for an marvelous spa offering!
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,358 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (320)
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Bergen, Norway
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2013

One Of The best hotels I have ever stayed in. Best service , best location , best rooms . This is the place to stay if you are in New York .
Fantastic hotel . Great staff. Loved everything about it . Yes it is not Cheap to stay here but that said it is worth every penny !!! Just one thing to say .... Stay here !!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Avondale, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 28, 2013

In a sea of hotels that new york city has, what a pleasant the Setai was to find.
From the excellent customer service shown by everyone from the bell staff, front desk and
concierge this hotel was great.
The room was modern , clean and fresh. Roome service was right on with quick service and good food.
I would not hesitate to recommend the Setai to work associates and friends alike. Great place I will return.

Room Tip: We luckily was able to take advantage of a promotion of third night free. We had a 1100sq. ft. suite...
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Windsor, England, United Kingdom
1 review
5 of 5 stars Reviewed April 27, 2013

Great Hotel ,, Excellent location , spacious suit room with full kitchen facility and 2 LCD TV's
Very clean ,, the room service and house keeping were just first class , going again in june .
highly recommended

Room Tip: corner suits are large and sunny
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 27, 2013

For what otherwise could be deemed to be an impersonal appearing hotel -sleek, modern lines, almost apartment block like, the Setai distinguishes itself by the sheer quality of its staff, rooms and restaurants. The staff greet you by name and welcome you back as if they mean it. The rooms are THE MOST SPACIOUS by far in NY with sitting areas, kitchens and even a washing machine set up in my room the second time I stayed. Breakfast at Ai Fiori consisted of the best scrambled eggs - bar none; I asked for a plate of smoked salmon and avocado on the side and for once I got a whole avocado sliced rather than the usual paltry slices. The bar has a great vibe in the evening with terrific live jazz. Gym is very well equipped but could do with more bikes.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
133 reviews 133 reviews
17 hotel reviews
Reviews in 41 cities Reviews in 41 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 26, 2013 via mobile

My room was upgraded to a very nice suite. Ai Fiori is an outstanding restaurant. The staff provides excellent service.
A do not miss stop on your next trip to NYC. The hotel is right on Fifth Avenue and the bar is a great venue for a dozen blue points on the half shell while you watch the trendy folks parade past you up the Avenue.
Do not miss eggs Benedict at breakfast at Ai Fiori.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Miami, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 26, 2013

As good as it gets. We were very pleasantly surprised. It will be our hotel for our next NY trip. The employees all want to help. Front door personnel are very helpful with cabs, the hotel car and etc.

Room Tip: 2401 was giant.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Langham Place, New York, Fifth Avenue

Address: 400 Fifth Avenue, New York City, NY 10018 (Formerly The Setai Fifth Avenue)
Phone Number:
Location: United States > New York > New York City > Midtown , Garment District , Manhattan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #10 of 464 Hotels in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Langham Place, New York, Fifth Avenue 5*
Number of rooms: 214
Official Description (provided by the hotel):
Gracefully complementing Manhattan's luxurious Fifth Avenue and boldly accenting New York City's famous skyline, Langham Place, New York, Fifth Avenue is a renewed celebration of sophistication and style. Soaring more than sixty stories above the city, Langham Place, Fifth Avenue represents the new heart of the world's most inspired metropolis. Accommodations exude the very essence of luxury and elegance. Duxiana beds, Pratesi linens, and floor-to-ceiling rain showers leave guests breathing easy, if not breathless. ... more   less 
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