I am an Interior Designer and very "picky" about where I stay while traveling. Cleanliness, design, bed linens all so important to me. My experience at The Setai NY was amazing. The staff was extremely helpful, it could not have been more perfect! When I arrived my room was upgraded from a standard to a superior for no reason.....Made for a wonderful experience. Also, the flowers in the lobby were out of this world gorgeous!

I loved it from the minute we walked in. Everyone was so friendly. The rooms where so amazing. I slept till 10am the next day. I seriously could not get out of bed, in NYC! The Lux bed are the most comfortable beds. We loved the complementary mini bar, nice touch! Food service was fast and delish. We did the Aqua Lounge for $50 and it was a fun way to hang out with my friend. The spa was well kept and very nice. I want to move there....forever. I highly recommend this hotel!

Stayed here in Feb this year, it was raining when we arrived so we were upgraded to a huge room - great news!

The rooms are stunning, immaculate, lovely walk in wardrobe and huge bath tub! The location is great too, a few buildings up from the Empire State.

The bar on the ground floor felt a little soulless though, it could definitely be made to be a bit more special - with nicer furniture/design, even a log fire. Bit of a shame as it made you not want to hang around at the hotel.

Wow...The Setai Hotel is situated perfectly in the Heart of New York on Fifth Avenue.
The Hotel is new and the rooms are lavishly large with modern Italian styling, comfortable beds with fantastic en suite bathroom facilities.
We stayed for 4 nights recently in a Double Deluxe King Room booked through an agency in England and the package included breakfast which we enjoyed in our room every morning over looking 5th Ave.
The staff from the maids to management all have your best interests at heart and often go out of their way to display it.
Positives....Everything
Negatives.....Honestly we are struggling to write anything at all.