I am a frequent traveler for leisure and work - and have stayed in hotels around the world and many luxury hotels in New York. It is always essential for me to find a place that will be comfortable to stay in, have a great workout facility, have modern features to allow for work on the road -- and frankly because I am away from home so much, excellent service. I am pleased to say that the Setai Fifth Avenue meets all of these expectations -- and on the service point exceeds even my very high expectations. The staff is phenomenal - including head concierge Brian F. They make you feel at home and treat you like you are a celebrity. In addition, the rooms are beautifully decorated in modern Italian neutral palette. The suites feature kitchens and washers and dryers, making it great for long-term stays or families. Spa on property is also a great feature. Michael is fantastic masseuse. I highly recommend this property.