My husband and i stay here around half a dozen times a year. We have stayed in pretty much most of the 5 star hotels in NYC ranging from The Plaza, New York Palace, Mandarin Oriental, Ritz carlton to name a few.... hands down The Setai is the best.

From the minute we exit the cab we are always greeted with a smile (and now a hug), everything is taken care of even down to personal requests such as more coke cans and less other soft drinks in the fridge.

They always escort me to my room and carry my shopping bags no matter how busy they are.

My favourite was a casual chat with a dooman about my love of american cookies and how every time i visit i find cookie stores. Within 15 minutes a complimentary plate of freshly baked cookies and a glass of milk was delivered with a note saying "now you don't have to find them, enjoy!"

Rooms service is always amazing. Healthy and naughty options always available, cooked with the freshest ingredients. Always delivered within 30 minutes, and if you stay for as long as we do they even remember what you like for breakfast!

The Italian restaurant is worth a visit too, highly recommended. The food and service here is consistently excellent.

Overall, the Setai is in my humble opinion is the best hotel in NYC and dare I say it, it has a lasting memory of being the best no matter where we travel in the world.

Booked the Setai for our 5th Wedding Anniversary and from start to finish it was an experience to be had. The service was impeccable and nothing like I have ever received. Newspaper to your door every morning, arranging of taxi's at a drop of a hat.
Il Fiori the restaurant was also fabulous. Although we never had dinner in the michilin star standard restaurant, we did have Breakfast each morning which was truly out of this world.

Located a block down from the Empire State Building and 7 minute walk from Times Square, it is in an ideal location for shopping and sightseeing.
Not really anything special in the form of views from the Hotel but if you are looking for views..go to a hotel in Tuscany or Florence, Italy!

I would highly recommend the Setai and just hope that whenever you get there you will have the privilege to meet the best bellman in all of NYC.

Booked the Setai for my brother's honeymoon
really top hotel
I had booked a studio room and they were upgraded because of the honeymoon
the spa (expensive !) was good as well
ggod choice; the hotel was so nice they even had dinner in their room

From the pre-arrival notes from the hotel personal assistant to the warm reception given as a returning guest, I thoroughly enjoyed the warmth and welcome received throughout my recent visit.
Eating in Il Fiore was a culinary delight. The server was well-versed in everything on the menu that evening, and was as enthusiastic as most likely was the chef bout the choices that evening as well as the preparation.
My companion and I thoroughly enjoyed the 4-course prix fixe selections ... enough variety and portion size so that we were not stuffed from overeating.
Every staff person we encountered during our visit was most pleasant, smiled and extended warm greetings. The check-in and check-out process is seamless and efficient ... the personal assistant and other front area staff persons most accomodating.

When I next want to stay in mid-Manhattan ... this is where to find me!