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“Very pleased!” 5 of 5 stars
Review of Langham Place, Fifth Avenue

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Langham Place, Fifth Avenue
5.0 of 5 Hotel   |   400 Fifth Avenue, New York City, NY 10018 (Formerly The Setai Fifth Avenue) (Manhattan)   |  
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10% off room rate
Ranked #11 of 452 hotels in New York City
Honolulu, Hawaii
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
“Very pleased!”
5 of 5 stars Reviewed February 17, 2013

My wife and I stayed at The Setai in September 2012 after a long flight from Honolulu. The staff was very friendly, knowledgeable, courteous and accommodating. The suite was spacious, clean, contemporary, and quite new. The bed was large, firm and comfortable. The price for the suite was reasonable compared to the other 5 and 4 star hotels in NYC. The bath room large and clean with a good shower spray of water. The restaurant food at lunch was good. The bellmen escorted us a block away to his favorite steak house for dinner and it was excellent! We had a nice view of the ESB from our suite, and had the use of the house Maserati to the Met. A very cool amenity!

We would definitely stay at The Setai on a return to NYC.

Room Tip: We stayed in a suite, but I think any room you choose would have the same qualities as the suite we...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Orlando
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 13, 2013

The Setai was a great escape from the crowds of New York City. God location in midtown. The Staff were helpful and had good attitudes. Our room was modern medium size but bar was nice extra with soda and water free. Large bathroom with extra tv in bath. Breakfast wasn't cheap but was very good. I would be happy to return to The Setai.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2013

Very good experience in deed - fantastic hotel - great sized rooms - lovely welcoming bar with Jazz played nightly and reasonably priced drinks and food - great location on 5th avenue - excellant staff and concierge services - managed to get us in a 2 Michelin star restaurant on a Saturday night with the same days’ notice - which in NYC as you will know is hard work! Make sure you take a trip round town in the "Town Car" - not your average, Maserati Quattroporte. Due to flight issues and snow back in the UK the front desk went out of their way to help and contact the airport and extended our check out time without hesitation which was very much appreciated ! I believe it’s just been bought by the Langham Group and I can see why !

Room Tip: Ask for a room with a view of the Empire State - its quite impressive at night !
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnneMauriceDOS, Director of Sales at Langham Place, Fifth Avenue, responded to this review, February 27, 2013
Dear Guest,

Thank you so much for your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our jazz at Bar on Fifth and were able to take advantage of our Maserati house car.
We offer on going special weeked offers; please do come back and visit and let me know if I can ever assist with future reservations.

Many thanks for your comments.

Anne-J Maurice
Director of Sales & Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 11, 2013

My husband and I stayed in the Setai for 1 week in December 2012. I must say, I was a bit apprehensive as we stayed in the Setai in Miami a few years ago and yes it was lovely, but there were a few things that i was quite disappointed with. But not the case here. From the moment you enter the the people are friendly, its clean and modern, theres music (piano mainly) from the lounge and they had a lovely big tree in reception. The room was grand! We stayed in a corner room on the 11th floor, it was huge, walk through wardrobe area, beautiful large bathroom with a very roomy shower and windows overlooking the balcony. The balcony was really big and even though it was freezing it was nice to be able to open the doors get some air in the room and look over the hustle and bustle of 5th avenue from above.
Nespresso coffee machine, and soft drinks included - i was sold!
The one complaint I have to make is there was a draft coming from the balcony doors, we called someone who taped up various bits of it, which did make it much better. He, however, mentioned that other people had complained and nothing had been done - an oversight as New York winters are pretty cold and it did get quite chilly until the taping!
We had breakfast included which was the continental- very reasonable choice. They also gave us the flexibility of choosing whatever we wanted from the a la carte menu and we only got charged above the continental breakfast price. A lot of hotels would not let you do that.
Any tickets, restaurant information etc was always met with a smile, lots of information and personal experience.
The gym was decently equipped and a really good size.
We would definitely stay here again and great access to all of New York with a choice of subway lines only a couple of blocks away.

Room Tip: cant remember the exact number but it was the corner room (1100, or 1010??) on the 11th floor with t...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 10, 2013

Stayed hear with my wife for three nights in January 2013, the room on the 9th floor was of an excellent standard, bed was very comfortable, bathroom well appointed. Mini bar with complimentry soft drinks.
Breakfast was of a very good standard and service was excellent. The late check out at no extra charge was a bous on the last day.

Room Tip: Our room on the 9th floor had no view at all just a concreate wall (room 919)
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2013

Having stayed in quite a few NYC hotels on business and for leisure, the setai has stood out time and time again. The staff makes the difference. Always warm, helpful, professional. Luxurious, large rooms by NYC standards. Coffee machines, well stocked fridge with complimentary beverages. Large, well equipped fitness centre, first class in house italian restaurant that serves amazing breakfasts. Apparently the hotel has been sold- I hope they are able to keep the same high standard.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chicago
Top Contributor
53 reviews 53 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 9, 2013

Swanky mid-town hotel. Rooms and bathrooms are huge by NYC standards. Well decorated. In room coffee machine and complimentary water/soda. Staff was very very friendly and helpful. Did not use the fitness center, but peeked in and it was very large with a number of exercise machines. Truly enjoyed my stay. I would stay here again.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Langham Place, Fifth Avenue

Address: 400 Fifth Avenue, New York City, NY 10018 (Formerly The Setai Fifth Avenue)
Location: United States > New York > New York City > Manhattan , Murray Hill
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #11 of 452 hotels in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Langham Place, Fifth Avenue 5*
Official Description (provided by the hotel):
Gracefully complementing Manhattan’s luxurious Fifth Avenue and boldly accenting New York City’s famous skyline, Langham Place Fifth Avenue is a renewed celebration of sophistication and style. Soaring more than sixty stories above the city, Langham Place, Fifth Avenue represents the new heart of the world’s most inspired metropolis. Accommodations exude the very essence of luxury and elegance. Duxiana beds, Pratesi linens, and floor-to-ceiling rain showers leave guests breathing easy, if not breathless. ... more   less 
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