Having stayed in quite a few NYC hotels on business and for leisure, the setai has stood out time and time again. The staff makes the difference. Always warm, helpful, professional. Luxurious, large rooms by NYC standards. Coffee machines, well stocked fridge with complimentary beverages. Large, well equipped fitness centre, first class in house italian restaurant that serves amazing breakfasts. Apparently the hotel has been sold- I hope they are able to keep the same high standard.