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Langham Place, Fifth Avenue: Traveler Reviews

5.0 of 5
400 Fifth Avenue, New York City, NY 10018 (Formerly The Setai Fifth Avenue)
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Ranked #13 of 432 hotels in New York City
Most recent review
4 of 5 stars Reviewed February 9, 2013
REHTChicago Chicago
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653 reviews from our community

Traveler rating
    524
    74
    37
    11
    7
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Families
116
 
Couples
274
 
Solo
32
 
Business
119
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Chicago
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
“Swanky NYC mid-town hotel”
4 of 5 stars Reviewed February 9, 2013

Swanky mid-town hotel. Rooms and bathrooms are huge by NYC standards. Well decorated. In room coffee machine and complimentary water/soda. Staff was very very friendly and helpful. Did not use the fitness center, but peeked in and it was very large with a number of exercise machines. Truly enjoyed my stay. I would stay here again.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
49 reviews 49 reviews
41 hotel reviews
Reviews in 39 cities Reviews in 39 cities
206 helpful votes 206 helpful votes
“Worth every penny”
5 of 5 stars Reviewed February 9, 2013

I travel to NY several times a year for business and my first choice hotel is always the Setai. Over the years i have stayed in most if not all of the top end hotels in mid town and I think the Setai beats all the others hands down. I travel quite a bit as part of my job and I can say this is the only hotel I actually look forward to visiting Highlights for me that make the Setai special:

The hotel is not pretending to be a nightclub.

The rooms are well decorated and of good size for NYC, it actually feels like home away from home.

All the staff are exceptional. they are always polite and co-operative.

The bar is sophisticated and well laid out. Service is great.

The food through the hotel (Al Fiori, Bar on 5th and room service) are all v good.

I have stayed here a dozen or so times and can not find anything to complain about. It really is by far and away the best mid town hotel. Yes, The Setai does charge more than other hotels in the vicinity but you do get what you pay for, as the Asian proverb goes "if you pay peanuts you get monkeys". I can promise you there are no monkeys at The Setai.

Room Tip: One bedroom suites are truly amazing.
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Montreal, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
15 helpful votes 15 helpful votes
“Simply... Amazing!!”
5 of 5 stars Reviewed February 6, 2013

In the start of January i had a 5 days business trip to New York and stayed in The Setai. Well it was a great experience!! The room was outstanding luxury and i can't stop thanking my company that sent me here. Great views of Empire State Building, really helpful and accommodating staff!! The breakfast was so tasty and rich. Couldn't ask for more.

Stayed January 2013, traveled on business
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Bermuda
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
79 helpful votes 79 helpful votes
“5 Star Luxury!”
5 of 5 stars Reviewed February 1, 2013

A TV in the bathroom mirror while you are brushing your teeth? An espresso bar beside your 40 inch flat screen TV? Did not want to leave!

The Setai is in a great location - it's midtown on 5th Avenue between 37st and 36st.

The minute you walk in the doors you have entered a completely different world.

First class service and guest rooms.

Splurge if you can while visiting NY, The Setai is well worth it.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, Georgia
1 review
3 helpful votes 3 helpful votes
“Fabulous!”
5 of 5 stars Reviewed February 1, 2013

What can I say? The best hotel experience ever! The staff is so friendly and go out of their way to assist. My room was just amazing-thanks to Matt and Manuela at the front desk! Nicely decorated with great views of the Empire State Building and comfy bed. My Personal Assistants, Eugenia and Narissa, were so accomodating and thoughtful. Also really enjoyed the lobby bar. Great drinks and food and loved the vibe there. I was entertaining clients one evening in the bar and they were very impressed! Jeff and the female bartenders were friendly and accomodating despite being very busy. I'm usually ready to go home after a few nights stay in a hotel. This time, I didn't want to leave! I will return!!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Langham Place, Fifth Avenue

Address: 400 Fifth Avenue, New York City, NY 10018 (Formerly The Setai Fifth Avenue)
Phone Number:
Region: United States > New York > New York City
Amenities:
Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #13 of 432 hotels in New York City
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Gracefully complementing Manhattan’s luxurious Fifth Avenue and boldly accenting New York City’s famous skyline, Langham Place Fifth Avenue is a renewed celebration of sophistication and style. Soaring more than sixty stories above the city, Langham Place, Fifth Avenue represents the new heart of the world’s most inspired metropolis. Accommodations exude the very essence of luxury and elegance. Duxiana beds, Pratesi linens, and floor-to-ceiling rain showers leave guests breathing easy, if not breathless. ... more   less 
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