The Andaz 5th Avenue is a hotel that exudes ambience . From the minute you walk into the lobby and are greeted with an IPAD holding staff member for your check in, you know that your experience will be different. The hotel design and the staff exemplify a artsy, eclectic feel. The location is superb. The rooms are designed to meet Hyatt's new standard for their Andaz line. It is a contemporary, upscale, boutique type of feel. The bathrooms are uniquely designed with sleek lines and modern updated fixtures. Our room was quite over-sized for hotel rooms in New York. The bathroom as well. All the towels and linens are top quality. The decor reflects the location and the warm tones are comfortable. We travel often to New York for business and we will be looking forward to future stays at this hotel. It is a unique positive new experience and not your typical five star hotel. However, it does deserve the rating of five stars as it is not only luxury but feels like a smaller boutique type hotel with wonderful personal service.