Stayed here last November as well and have to say that I love this hotel even more than before. Great staff, very friendly and helpful, nothing is a bother. We had a balcony suite on the 14th floor with a view of the NY Public Library. Nice amenities in the room, free soda, waters, snacks, morning paper(s), great bathrooms etc.(this comes with every room no matter the type). The location is great for theater or shopping or both in our case. Not the cheapest hotel but well worth the extra $.