First, as a caveat, I used the two free nights I got with my Hyatt credit card to cover my room. The cost of the "loft" room I was in would have been about $350/night the weekend I was there. Based on other NYC hotel experiences, this would have been pretty good value for money and I very much enjoyed my stay. The room was large for NYC and modern. I liked the decor - the swipe pads in lieu of light switches added to the modern feel, although they were a bit temperamental. The bathroom and shower were particularly spacious. Free water/soft drinks/snacks in the mini bar is a nice amenity. The biggest issue for me is no coffee machine. On the second day when I commented on this, they said they could have an espresso machine brought to my room. I would have been more happy to just have a regular coffee machine there as a matter of course. But their response to my comment just generally sums up the approach to service I experienced. Extremely helpful and friendly, and not at all snooty. I would definitely recommend this hotel to someone who is looking for a nice upper-mid range hotel in mid-town.