Visiting NYC for 3x nights - for the 2013 NYC Half-Marathon - and thought I would give Hyatt brand Andaz a visit (based upon Trip Advisor reviews) - and I was NOT disappointed! All the positive reviews are right-on-spot.....this property does not miss a beat.
LOCATION - Hmmm, I don't think you can get more centrally located on Mahattan. Property is directly across the street from the NYC Main Library (entrance is discrete on Library Way). The "S" train is behind the property on 42nd, and Grand Central Station is one block away. And, the property sits on 5th Ave. You can get ANYWHERE from this hotel, quickly and safely.
ROOM - Where do I start? The bathroom is nearly as large as the sleeping area. I dare anyone to find a property in NYC with a bathroom this large. And, the shower is unreal (huge rain shower head wayyyyy up in the ceiling) the shower is literally a RAIN SHOWER!! All you need is thunder and lightning. The towels are the size of car covers. Bed is extremely comfortable. And, the view - - well, I was in the North Tower (there are 2 towers) - Rm 1019 (top floor) overlooking 42nd St and 5th Ave, and I could not have been more pleased with the view. Plus, you can sit on the window ledge inside and just read and watch the city below. The C&O Bigelow tolietries were fantastic (never smelled body wash like that before, nor soap like that). You need a degree in Pysics to figure out the alarm clock, but, I managed (and it takes an Ipod too). There are no light "switches" - just touch panels.
INTERNET - Complimentary - fast enough, and always available.
MINI-BAR - - FREE SNACKs and Sodas (and water)?!??! No, really - - it's free. And the staff was very accomodating (I drink more cola than other products, so they remove the other cans and loaded me up with cola).
STAFF - - Ramon at check-in (and at check-out) was the perfect host. All staff that I met during my stay went out of their way - - very friendly - very accomodating.
BUSINESS ITEMS - I was there on personal business, but I witnessed several "groups" that rented out the 2nd floor "Studios" and they loved the event. There is actually a wide-open kitchen/cooking area on the 2nd floor for events - - where I guess you bring your own Chef, and they cook for you. The rental Studios face 5th Av and 42nd St. Have your event here!
There are NO annoying "Tip Hungry" doormen (doorwomen) or Valets to deal with at this property - it was very refreshing not to get bombarded at the door for a tip every 5min. The wine service on Mon-Thur (I was there Thurs) was complimentary and above average for those "Manager Wine Servings". Elevators were fast (never had to wait), and the door key and elevator pass-key process is tip-of-the-spear (no swiping....just hold the key in front of a pad). I never got down to the "Cellar" Bar or the weight room - but, based upon the other reviewers, I'm sure that both were impressive.
When visiting NYC, I will stay nowhere else! This is my home in NYC.
Stay in the NORTH TOWER! Very secluded (you have to ride a elevator to the 2nd floor, then loop a...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.