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“overall wonderful experience” 5 of 5 stars
Review of Andaz 5th Avenue

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Andaz 5th Avenue
4.0 of 5 Hotel   |   485 5th Avenue, New York City, NY 10017 (Midtown)   |  
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Ranked #46 of 464 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
“overall wonderful experience”
5 of 5 stars Reviewed December 11, 2012

I'd never heard of this hotel, but came away a big fan! It is a boutique-style hotel with a European feel; staff always ready to serve and yet laid-back and friendly. The location on Fifth Avenue was walking distance to most of the sights we wanted to see. Perfect. The rooms and bathroom were modern and beautiful...we had a suite with a little kitchen mini-bar set up with complimentary espresso-maker, juices etc. and loved the complimentary wine in the evening! It was such a great stay and such a beautiful hotel and everyone on staff could not have been nicer!!! Thanks for all you did to make our trip to New York special…..we loved every aspect of the Andaz experience. And we will definitely be back!

Room Tip: We had a corner suite on the 13th floor. looking out at 42nd st....windows and light and a great set...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,666 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (395)
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The Netherlands
Top Contributor
50 reviews 50 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 11, 2012

Having stayed there during Huricane Irene (I agree this was 2011) the staff really helped us out on numerous subjects (changing flights, transportation, meals and laundry while the city closed down, etc.). Rooms were excellent and attached which fitted our family needs very well. Location is hard to beat. Would go there again!

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Santa Rosa, California
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed December 9, 2012

A word to the wise and select your room carefully here. We had a loft room on the 8th floor; half of the room is an "office" (it really is an office!) which they did inform us at check in. The room is really only appropriate for a single business traveler. Only one drawer in the room so I used the office to lay out my suitcase and lived out of the that. Bathroom was roomy and the bed very comfortable. Decor is Japanese sensibility meets European minimalism. The controls for the shower were very challenging--no kidding! City noise does filter in--not bad but bring ear plugs just in case this bothers you. For the most part the staff was very helpful and friendly and attentive. The food here is just excellent (breakfast and room service); I would eat here even if i was not staying here. Entrances, dining areas, lounges are not well marked so you have to guess your way around for a bit. Location is excellent: very close to Grand Central Station and tons of eating and shopping options. I would definitely stay here again but would be more discriminating about the choice of room. Lastly, an observation and not a complaint: no holiday decorations to be found here in the midst of December!

Room Tip: You need to ask specifically what you are getting in the room: is there a sitting area, is there a l...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 7, 2012

First stay at the Andaz and I was quite impressed. Walk distance to some attractions like Times Square, Empire State Building, Top of the Rock, Grand Central Station etc.... The location is amazing!!
The rooms are really modern (minimalist type decor) and very clean, stylish and spacious bathroom, mini bar included except for the liquor. The staff was amazing specially Jenny Rodriguez from concierge who helped us a lot before and after our stay.
My only issue was the lack of wardrobe or closet. Other than that highly recommended.
I'll definitely stay here again.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danville, California
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 6, 2012

We stayed here in May 2011 to attend a friend's wedding. My husband and I took a red eye from SFO and we planned on meeting my sister, brother in law, 5 month old nephew, and their dog who had driven up from VA. We stayed in a two bedroom suite with views of the library, Bryant Park, Empire State Building, and a glimpse of Times Square. The location was superb. We were within walking distance to my favorite NYC places including Ktown, Central Park, and 5th Ave.

Our suite was HUGE especially for NYC. The bathrooms are sleek with C.O. Bigelow toiletries. There was a kitchenette incluing a mini dishwasher. All non-alcoholic drinks were included in the room rate. Since my husband is Hyatt diamond, breakfast for all four adults was included in the rate and we were able to have it delivered to our suite through room service. The breakfast came from the restaurant downstairs - the shop and everything was delicious.

The hotel is trendy and modern and yet it feels cozy. The service was great.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sugar Land, TX
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 6, 2012

This hotel features beautiful bathrooms and stylish, trendy decor. Unfortunately, the rooms are uncomfortably furnished and almost useless to work or read in. The furnishings (chairs and desk) are at a level about 4 inches below normal. There is no comfortable chair or sofa on which to sit; when in your room, only the bed offers any true respite. Televisions are wall mounted flat screens, but set only about four feet off the ground, so unless you are in bed, an adult generally would look down to the screen. All in all, very strange and completely unnecessary. Finally, in the beautiful bath, black mold was evident in the tile grout and was also on the shower wall, although not obvious since it was obscured by the coloration of the tile.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 5, 2012

Planned a long weekend last week in NYC; Arrived in hectic rush hour from JFK at the Andaz 5th avenue and were welcomed in their slick hotel lobby and immediately upgraded upon check-in to a two bedroom suite, with separate bathrooms and a livingroom, which allowed for discrete privacy for all three travellers;

Agree with the considered 5* service level, hotel key amenities are:

- Cool and chic design
- Central design @ 5th avenue opposite Library and 2 blocks from Grand Central
- Nice restaurant with excellent breakfast á la carte menu
- Bar downstairs with good vibe for cocktails and tapas style food
- Small gym but with modern equipment

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Andaz 5th Avenue

Address: 485 5th Avenue, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#33 Romantic Hotel in New York City
#34 Family Hotel in New York City
#35 Green Hotel in New York City
#38 Luxury Hotel in New York City
#38 Business Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Andaz 5th Avenue 4*
Number of rooms: 185
Official Description (provided by the hotel):
Located on 5th avenue at 41st street, Andaz 5th Avenue is in the fashionable Bryant Park area of midtown Manhattan directly across the street from the New York Public Library. Guests will enjoy easy access to iconic New York attractions, like Times Square, Grand Central Station, Empire State Building, Herald Square and the Theater District. For a little retail therapy, we are within walking distance to endless shopping along 5th Avenue and are near subways to take you to other neighborhoods and the outer boroughs. The Andaz experience begins the moment you arrive and are greeted by one of our Hosts, who will check you in via handheld PC. Art work can be found throughout the hotel, whether it's 14-foot murals by Carlos Capelan, which glow like fire through the windows on 41st Street, or our ever-changing tbd Art series on the doors to the bar downstairs. But we don't just want you to look at beautiful things - we want to let you live the beautiful life as well. As part of that promise, we offer amenities like free Wi-Fi, a mini-bar stocked with complimentary non-alcoholic drinks and snacks, and 6,400 sq. Ft. Of event space. ... more   less 
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Also Known As:
Andaz 5th Avenue Hotel New York City

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