This is my first stay in an Andaz hotel. I very much prefer it to W. It is not as gimmicky. My room was superb. Very tall ceiling and very large by any standard. Views of the library. Great amenities. Wonderful shower. Ipod docking station. The work area is very useful. The only quibb is the size of the open wardrobe.
I would have no hesitation at all to stay here again.
Superb location in mid town on 5th Ave.

I thought the location of the hotel was excellent, directly across from the library in the Bryant Park district. The room was the very large, modern, clean, sleek, and one of the best bathrooms ever. Very unusual and unique for a boutique hotel. I did not have a lot of interaction with the staff but everyone seemed pleasant and helpful. I never got the feeling that the staff was trying to be anything other than service oriented. I will say there wasn't anyone to help open the door, but after walking from Penn Station with luggage I managed fine on my own. If the location sounds appealing, I would highly recommend the Andaz.

Located about 2 blocks from 42nd Street and 5th Avenue, which is the center of New York City, the location could not be better. You are walking distance from many great restaurants and attractions, and a couple train stations (including Grand Central,) so you can get nearly anywhere by subway or train. Plus there are buses, and taxis (if you can afford to burn money and get hostile "service.")
Anyway, back to the Andaz 5th Avenue, everything was splendid from start to finish! The check-in was not just smooth...I was granted such a huge room upgrade that I was embarrassed. While accompanying me upstairs to see "if I would approve of the room," I was basically drooling at the sheer enormity of the room, two large bedrooms, an ample living-dining area, a generous balcony, and the two baths were straight out of a palace.
I am very noise sensitive, and this is always a worry when I am in a hotel, and no matter how quiet it was in my room I never heard anything! (It helps to have had a large "chunk" of the building to myself.)
The baths had exquisite amenities, the most heavenly showers I have enjoyed, the plushest towels I can recall, and there were luxurious robes every where. The bathrooms, and the closets had several.
The high floor enabled me to leave the windows (which are also the walls) without the shades covering at night, so I could take in the spectacular views (NY Public Library, Empire State Building, etc.) every second. I did not listen to the stereo nor watch TV/DVDs, but the room was equipped to be entertained in style.
The minibar...ahhhh, finally a minibar the way it would be if I chose what goes in it! Juices, water, delicious teas, and nutritious snacks! I think there may have been a beer or two, but I did not notice.
On to a perfect night's sleep. King orthopedic bed, fine linens, and not a sound! Plus, the view of NYC from my bed!
Breakfast? Yum! As a diamond member I got a huge made-to-order breakfast that was about as good as I have ever had. No charge!
Oh, and I called for breakfast "before hours" to have it delivered when "breakfast began," and there was a gentle knock on my door at the appointed time. To the second. I think the person bringing the food arrived a couple minutes early and waited for the precise second to knock. And that is the kind of service the Andaz 5th Avenue gives!
I was sorry to have been solo, as this was a room and experience to share!
Checkout went without a hitch (4 PM, as per diamond benefits), and I was sure sorry to leave!

Situated directly across the street from the NY public library in a renovated retail building, the location and service can't be beat. Its entrance on 41st is almost hidden. The rooms are very modern and somewhat quirky - all electronic lightings and lots of glass and metal. Our room was very quiet with no view, but we did not care since we were running around all over NYC on Thanksgiving weekend. Very accommodating staff. An excellent stay, I highly recommend the Andaz Fifth Ave.