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“Comfort @ Andaz 5th Avenue” 4 of 5 stars
Review of Andaz 5th Avenue

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Andaz 5th Avenue
4.0 of 5 Hotel   |   485 5th Avenue, New York City, NY 10017 (Midtown)   |  
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Ranked #39 of 461 Hotels in New York City
Certificate of Excellence 2014
GreenLeadersBronze level
Amsterdam, The Netherlands
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Comfort @ Andaz 5th Avenue”
4 of 5 stars Reviewed December 5, 2012

Planned a long weekend last week in NYC; Arrived in hectic rush hour from JFK at the Andaz 5th avenue and were welcomed in their slick hotel lobby and immediately upgraded upon check-in to a two bedroom suite, with separate bathrooms and a livingroom, which allowed for discrete privacy for all three travellers;

Agree with the considered 5* service level, hotel key amenities are:

- Cool and chic design
- Central design @ 5th avenue opposite Library and 2 blocks from Grand Central
- Nice restaurant with excellent breakfast á la carte menu
- Bar downstairs with good vibe for cocktails and tapas style food
- Small gym but with modern equipment

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1,543 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Singapore
Top Contributor
72 reviews 72 reviews
22 hotel reviews
Reviews in 33 cities Reviews in 33 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed December 4, 2012 via mobile

This is my first stay in an Andaz hotel. I very much prefer it to W. It is not as gimmicky. My room was superb. Very tall ceiling and very large by any standard. Views of the library. Great amenities. Wonderful shower. Ipod docking station. The work area is very useful. The only quibb is the size of the open wardrobe.
I would have no hesitation at all to stay here again.
Superb location in mid town on 5th Ave.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Culpeper, Virginia
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed December 3, 2012

I thought the location of the hotel was excellent, directly across from the library in the Bryant Park district. The room was the very large, modern, clean, sleek, and one of the best bathrooms ever. Very unusual and unique for a boutique hotel. I did not have a lot of interaction with the staff but everyone seemed pleasant and helpful. I never got the feeling that the staff was trying to be anything other than service oriented. I will say there wasn't anyone to help open the door, but after walking from Penn Station with luggage I managed fine on my own. If the location sounds appealing, I would highly recommend the Andaz.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Jupiter, FL
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 3, 2012

Located about 2 blocks from 42nd Street and 5th Avenue, which is the center of New York City, the location could not be better. You are walking distance from many great restaurants and attractions, and a couple train stations (including Grand Central,) so you can get nearly anywhere by subway or train. Plus there are buses, and taxis (if you can afford to burn money and get hostile "service.")
Anyway, back to the Andaz 5th Avenue, everything was splendid from start to finish! The check-in was not just smooth...I was granted such a huge room upgrade that I was embarrassed. While accompanying me upstairs to see "if I would approve of the room," I was basically drooling at the sheer enormity of the room, two large bedrooms, an ample living-dining area, a generous balcony, and the two baths were straight out of a palace.
I am very noise sensitive, and this is always a worry when I am in a hotel, and no matter how quiet it was in my room I never heard anything! (It helps to have had a large "chunk" of the building to myself.)
The baths had exquisite amenities, the most heavenly showers I have enjoyed, the plushest towels I can recall, and there were luxurious robes every where. The bathrooms, and the closets had several.
The high floor enabled me to leave the windows (which are also the walls) without the shades covering at night, so I could take in the spectacular views (NY Public Library, Empire State Building, etc.) every second. I did not listen to the stereo nor watch TV/DVDs, but the room was equipped to be entertained in style.
The minibar...ahhhh, finally a minibar the way it would be if I chose what goes in it! Juices, water, delicious teas, and nutritious snacks! I think there may have been a beer or two, but I did not notice.
On to a perfect night's sleep. King orthopedic bed, fine linens, and not a sound! Plus, the view of NYC from my bed!
Breakfast? Yum! As a diamond member I got a huge made-to-order breakfast that was about as good as I have ever had. No charge!
Oh, and I called for breakfast "before hours" to have it delivered when "breakfast began," and there was a gentle knock on my door at the appointed time. To the second. I think the person bringing the food arrived a couple minutes early and waited for the precise second to knock. And that is the kind of service the Andaz 5th Avenue gives!
I was sorry to have been solo, as this was a room and experience to share!
Checkout went without a hitch (4 PM, as per diamond benefits), and I was sure sorry to leave!

  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bolton, CT
Top Contributor
69 reviews 69 reviews
30 hotel reviews
Reviews in 39 cities Reviews in 39 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed December 2, 2012

Situated directly across the street from the NY public library in a renovated retail building, the location and service can't be beat. Its entrance on 41st is almost hidden. The rooms are very modern and somewhat quirky - all electronic lightings and lots of glass and metal. Our room was very quiet with no view, but we did not care since we were running around all over NYC on Thanksgiving weekend. Very accommodating staff. An excellent stay, I highly recommend the Andaz Fifth Ave.

Room Tip: Some rooms do not have a view if you care. Free munchies soda and water in the room. Free coffee dow...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fort Lauderdale, Florida
Top Contributor
168 reviews 168 reviews
63 hotel reviews
Reviews in 54 cities Reviews in 54 cities
160 helpful votes 160 helpful votes
4 of 5 stars Reviewed November 30, 2012

I booked a larger king and it was only slightly higher than regular rooms from Marriott -- but much, much more comfortable and better in everyway. Bed was very comfortable, crazy high ceilings and as I say, the room was massive - one of the largest I've ever stayed at in Manhattan. And the staff as well as room service was terrific. Only criticism is I sent a few items to be printed out but they never made it and my laundry came back a day late.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Indianapolis, Indiana
Top Contributor
55 reviews 55 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 30, 2012

Very modern hotel interior and very clean and comfortable with many wonderful ammenities. The location is not great unless you like being close to the train station and library but it is so easy to get around New York CIty that this does not pose a problem. I would stay there again.

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Andaz 5th Avenue

Address: 485 5th Avenue, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#29 Luxury Hotel in New York City
#32 Business Hotel in New York City
#34 Romantic Hotel in New York City
#34 Green Hotel in New York City
#40 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Andaz 5th Avenue 4*
Number of rooms: 185
Official Description (provided by the hotel):
Located on 5th avenue at 41st street, Andaz 5th Avenue is in the fashionable Bryant Park area of midtown Manhattan directly across the street from the New York Public Library. Guests will enjoy easy access to iconic New York attractions, like Times Square, Grand Central Station, Empire State Building, Herald Square and the Theater District. For a little retail therapy, we are within walking distance to endless shopping along 5th Avenue and are near subways to take you to other neighborhoods and the outer boroughs. The Andaz experience begins the moment you arrive and are greeted by one of our Hosts, who will check you in via handheld PC. Art work can be found throughout the hotel, whether it's 14-foot murals by Carlos Capelan, which glow like fire through the windows on 41st Street, or our ever-changing tbd Art series on the doors to the bar downstairs. But we don't just want you to look at beautiful things - we want to let you live the beautiful life as well. As part of that promise, we offer amenities like free Wi-Fi, a mini-bar stocked with complimentary non-alcoholic drinks and snacks, and 6,400 sq. Ft. Of event space. ... more   less 
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Also Known As:
Andaz 5th Avenue Hotel New York City

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