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“One of the best in NYC.” 5 of 5 stars
Review of Andaz 5th Avenue

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Andaz 5th Avenue
4.0 of 5 Hotel   |   485 5th Avenue, New York City, NY 10017 (Manhattan)   |  
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Good Morning Sunshine
Ranked #24 of 451 hotels in New York City
GreenLeadersBronze level
Singapore
Top Contributor
63 reviews 63 reviews
20 hotel reviews
Reviews in 30 cities Reviews in 30 cities
77 helpful votes 77 helpful votes
“One of the best in NYC.”
5 of 5 stars Reviewed December 4, 2012

This is my first stay in an Andaz hotel. I very much prefer it to W. It is not as gimmicky. My room was superb. Very tall ceiling and very large by any standard. Views of the library. Great amenities. Wonderful shower. Ipod docking station. The work area is very useful. The only quibb is the size of the open wardrobe.
I would have no hesitation at all to stay here again.
Superb location in mid town on 5th Ave.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Charlottesville, Virginia
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed December 3, 2012

I thought the location of the hotel was excellent, directly across from the library in the Bryant Park district. The room was the very large, modern, clean, sleek, and one of the best bathrooms ever. Very unusual and unique for a boutique hotel. I did not have a lot of interaction with the staff but everyone seemed pleasant and helpful. I never got the feeling that the staff was trying to be anything other than service oriented. I will say there wasn't anyone to help open the door, but after walking from Penn Station with luggage I managed fine on my own. If the location sounds appealing, I would highly recommend the Andaz.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Jupiter, FL
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2012

Located about 2 blocks from 42nd Street and 5th Avenue, which is the center of New York City, the location could not be better. You are walking distance from many great restaurants and attractions, and a couple train stations (including Grand Central,) so you can get nearly anywhere by subway or train. Plus there are buses, and taxis (if you can afford to burn money and get hostile "service.")
Anyway, back to the Andaz 5th Avenue, everything was splendid from start to finish! The check-in was not just smooth...I was granted such a huge room upgrade that I was embarrassed. While accompanying me upstairs to see "if I would approve of the room," I was basically drooling at the sheer enormity of the room, two large bedrooms, an ample living-dining area, a generous balcony, and the two baths were straight out of a palace.
I am very noise sensitive, and this is always a worry when I am in a hotel, and no matter how quiet it was in my room I never heard anything! (It helps to have had a large "chunk" of the building to myself.)
The baths had exquisite amenities, the most heavenly showers I have enjoyed, the plushest towels I can recall, and there were luxurious robes every where. The bathrooms, and the closets had several.
The high floor enabled me to leave the windows (which are also the walls) without the shades covering at night, so I could take in the spectacular views (NY Public Library, Empire State Building, etc.) every second. I did not listen to the stereo nor watch TV/DVDs, but the room was equipped to be entertained in style.
The minibar...ahhhh, finally a minibar the way it would be if I chose what goes in it! Juices, water, delicious teas, and nutritious snacks! I think there may have been a beer or two, but I did not notice.
On to a perfect night's sleep. King orthopedic bed, fine linens, and not a sound! Plus, the view of NYC from my bed!
Breakfast? Yum! As a diamond member I got a huge made-to-order breakfast that was about as good as I have ever had. No charge!
Oh, and I called for breakfast "before hours" to have it delivered when "breakfast began," and there was a gentle knock on my door at the appointed time. To the second. I think the person bringing the food arrived a couple minutes early and waited for the precise second to knock. And that is the kind of service the Andaz 5th Avenue gives!
I was sorry to have been solo, as this was a room and experience to share!
Checkout went without a hitch (4 PM, as per diamond benefits), and I was sure sorry to leave!

  • Stayed January 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bolton, CT
Top Contributor
59 reviews 59 reviews
27 hotel reviews
Reviews in 33 cities Reviews in 33 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed December 2, 2012

Situated directly across the street from the NY public library in a renovated retail building, the location and service can't be beat. Its entrance on 41st is almost hidden. The rooms are very modern and somewhat quirky - all electronic lightings and lots of glass and metal. Our room was very quiet with no view, but we did not care since we were running around all over NYC on Thanksgiving weekend. Very accommodating staff. An excellent stay, I highly recommend the Andaz Fifth Ave.

Room Tip: Some rooms do not have a view if you care. Free munchies soda and water in the room. Free coffee dow...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fort Lauderdale, Florida
Top Contributor
88 reviews 88 reviews
42 hotel reviews
Reviews in 39 cities Reviews in 39 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed November 30, 2012

I booked a larger king and it was only slightly higher than regular rooms from Marriott -- but much, much more comfortable and better in everyway. Bed was very comfortable, crazy high ceilings and as I say, the room was massive - one of the largest I've ever stayed at in Manhattan. And the staff as well as room service was terrific. Only criticism is I sent a few items to be printed out but they never made it and my laundry came back a day late.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Top Contributor
55 reviews 55 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 30, 2012

Very modern hotel interior and very clean and comfortable with many wonderful ammenities. The location is not great unless you like being close to the train station and library but it is so easy to get around New York CIty that this does not pose a problem. I would stay there again.

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed November 29, 2012

This hotel was a great location- corner of 5th Ave and 42nd st.It was very modern, but didn't seem slick in the service side of things, the front office people werent as attentive or as friendly as what we expected.
The room we stayed in was okay although compared to the other hotel we stayed at in NYC lacked many extras. The minibar was so basic it was almost a joke, no water by the bed, the bed wasn't that comfortable-the room just lacked detail.
For what we paid it wasn;t good value for money in our view. Not what would be expected of a Hyatt Hotel.
We would only stay here again if the room rate was a good deal as we paid similar rates at other hotels in NYC and received so much more.
I would recommend this hotel if you were wanting to be in the thick of the shopping frenzy, then this would be a good choice.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Andaz 5th Avenue

Address: 485 5th Avenue, New York City, NY 10017
Phone Number:
Location: United States > New York > New York City > Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Business Hotel in New York City
#16 Luxury Hotel in New York City
#21 Romantic Hotel in New York City
#26 Green Hotel in New York City
#34 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Andaz 5th Avenue 4*
Reservation Options:
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Also Known As:
Andaz 5th Avenue Hotel New York City

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