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“Great location” 4 of 5 stars
Review of InterContinental New York Times Square

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InterContinental New York Times Square
4.5 of 5 Hotel   |   300 W 44th Street, New York City, NY 10036 (Midtown)   |  
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Ranked #126 of 464 Hotels in New York City
Certificate of Excellence 2014
GreenLeadersGold level
NEW YORK
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Great location”
4 of 5 stars Reviewed May 20, 2013

Location is great. Breakfast that was included in the rate was great. Just make sure you're not charged for it. I had some difficulty with this but was resolved in a few days. Would stay at this location again.

Room Tip: Purchase the rate that includes breakfast. Good deal.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review, May 21, 2013
Dear Jayonline:

Thank you for the great review! We are delighted that you enjoyed your recent stay with us. We are pleased to hear that you enjoyed the breakfast buffet as well, however, we sincerely apologize for the billing error. We do hope to welcome you back soon.


Warm regards,

Executive Office
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2,987 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (741)
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Claremore, Oklahoma
Top Contributor
253 reviews 253 reviews
44 hotel reviews
Reviews in 69 cities Reviews in 69 cities
148 helpful votes 148 helpful votes
3 of 5 stars Reviewed May 19, 2013

Nice location to Times Square and the shows. Our room was on the 7th. floor with no view other than construction on the building across the street. It was very noisy with lots of sirens and horn honking. We asked to be moved, but there were no other rooms available for the first two nights.
The beds were very comfortable and the rain shower/tub was good, but we would have peferred a walk in shower. The carpet by the closet was wet so we placed a towel on the floor until it dried. There was black mold in the corner of the shower tub that should have been cleaned.The check in was pretty slow due to all the people, but they were very courteous. If you stay at this hotel book a room on the highest floor you can if you are a light sleeper and want some peace and quiet along with a better view.

Room Tip: Make sure to get a room on the highest floor to reduce the street noise and get a much better view.
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  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review, May 21, 2013
Dear Steve74017:

Thank you for posting about your recent stay. While we are delighted to hear that you enjoyed our location, comfort, and our rainforest showers, we are disheartened to hear of the conditiion of the bath area and wet carpet. This is not excusable, and we thank you for bringing this to our attention. You will be pleased to know that our guestrooms on the higher levels (floors 8 and above) all feature walk-in showers rather than the shower/tub combination. Our Skyview level rooms are on the highest floors and feature sweeping views of the city. We look forward to your next stay with us!

Warm regards,

Executive Office
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Montreal, Canada
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 18, 2013

Went there in October 2012.
Perfect location, walking distance of all Broadway and Time square action.
Upscale hotel with impressive view of the city and the river.
Where in the highest floor in corner suite.
It was perfect, we really enjoy that hotel and will go back in a short time.
Staff is really Customer Wise and take good care at all our needs.

Room Tip: Corner suite for the best view in highest floors
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review, May 20, 2013
Dear Docass:

Thank you for the great review! We are delighted to hear that we made your recent stay memorable. We greatly appreciate your taking time to write a review, and we look forward to your next visit!

Warm regards,

Executive Office
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Mississauga, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 17, 2013 via mobile

I stayed at this hotel for business and it was fantastic. Huge room with fantastic glassed in rainfall shower. They accommodated a really early check-in and wifi connections were super fast. Food was great and they helped plan the few hours of free time I had. Not sure I could afford the price if I was staying for pleasure but might consider it for a splurge.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review, May 20, 2013
Dear SR_Miss:

Thank you for the rave review! We are thrilled that you enjoyed our rainfall showers, speedy wifi service, and our cuisine. Our restaurant offers wonderful seasonal selections, so we hope that you can visit again soon!

Warm regards,

Executive Office
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Corpus Christi, Texas
Top Contributor
53 reviews 53 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 17, 2013 via mobile

After reading some reviews about the customer service, I was a little hesitant to book a room here. I am glad I did!

I don't know what happened with a few people on here, but everyone from the bellhop to the front desk knocked it out of the park for me. The room is large (manhattan standards) and every attention was paid to details.

I've only been here one day, but I will be staying here again.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review, May 20, 2013
Dear Rortiziii:

Thank you so much for choosing the InterContinental New York Times Square for your recent stay! We are thrilled that you took time to post a review. Our staff prides themselves on making each guest's stay memorable. We look forward to welcoming you back soon!

Warm regards,

Executive Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed May 17, 2013

This hotel was a great location. most atractions were within walking distance. we stayed on the 29th floor and the view was beautiful. the room was pretty small but very nice and clean. the room was overpriced but I guess you are paying for the view and location. I would reccomend this hotel if u are looking to stay just off of times square but still want all the hussle and bussle.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review, May 20, 2013
Dear Shauna298:

Thank you for choosing the InterContinental New York Times Square for your recent visit! We are delighted that you enjoyed your stay with us. Our prime location is always in demand, however, we do aim to offer competitive prices with other hotels of our caliber. We hope to welcome you back soon!

Warm regards,

Executive Office
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Four Corners, Florida
Top Contributor
54 reviews 54 reviews
40 hotel reviews
Reviews in 16 cities Reviews in 16 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed May 16, 2013

This was my first stay at this particular InterContinental and it was a very nice hotel in all aspects.

Check in was fast and friendly. As I use Priceline for my business trips to NYC, I never expect the best rooms and this hotel was no different. Looking at the room map, my particular room appeared to be the smallest in the floor but it was still decent sized. The room was well designed as was the bathroom. My only complaint was that the shower did not drain very fast.

The location was good for tourists and business people alike. There are many interesting restaurants nearby.

Very much a recommended hotel!

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Executive Offic... ., Manager at InterContinental New York Times Square, responded to this review, May 17, 2013
Dear Jsch3:

Thank you for your review! We are delighted to hear that you enjoyed your recent stay with us. We do apologize for the slow drain. We will be sure to have our Engineering team investigate any potential issues there. We hope to welcome you back on your next visit to New York City!

Warm regards,

Executive Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental New York Times Square

Address: 300 W 44th Street, New York City, NY 10036
Phone Number:
Location: United States > New York > New York City > Midtown , Hell's Kitchen
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Green Hotel in New York City
#68 Business Hotel in New York City
#81 Romantic Hotel in New York City
#90 Luxury Hotel in New York City
#100 Family Hotel in New York City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — InterContinental New York Times Square 4.5*
Number of rooms: 607
Official Description (provided by the hotel):
Opening July 2010, InterContinental New York hotel ~ a new landmark in Times Square, stands 36 stories offering panoramic views of Manhattan's skyline, Hudson River and Broadway. At 44th Street and Eighth Avenue, it’s convenient to 39 theatres in the Broadway Theater District. Enjoy the onsite French inspired brasserie, from Celebrity Chef Todd English. The InterContinental New York is the place to meet with more than 10,000 square-feet of flexible New York meeting & event space. ... more   less 
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Also Known As:
Intercontinental New York Times Square Hotel New York City

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