When we arrived on Friday, our room was not ready so they checked our luggage. By 3:30 we had not heard anything so we called and were told our room was ready. When we returned we were greeted by name and they said "we would like to upgrade you to a suite, but we see in our notes that you would like the front of the building and we do not have any available there, would you still be interested in a suite?" Mind? Not at all!!! The queen suite had two rooms and two bathrooms which made our trip even more enjoyable. The rooms are exquisite. If they moved, I would feel like I was on the Orient Express in the most expensive pullman car. A throw back to a more elegant and gracious time and filled with almost every modern technology imaginable. The hotel is particularly proud of the bathrooms and I won't ruin the surprises, but, let's just say dramatic and efficient . You have read about the staff and it is all true. Genuinely interested in your day, your preferences, and in making it the most pleasurable stay. While we did not require the services of the butler, he was always available and it was always a pleasure to speak with him.
The Lamb's club- We ate there on Friday before the theatre and took advantage of the 49$ for a 3 course pre-fixe. Food was very good-excellent and enough variety and choices.
Breakfast- We ate in the bar/mezzanine dining room both mornings as it was included in our package. On both Saturday and Sunday starting at 11 am they had live music. A Bossa Nova band on Saturday and a Jazz band on Sunday. What a treat!! Young and talented musicians played at just the right sound level to enjoy but not to interfere with conversation. We will definitely return.
The bar at night-- The bar mezzanine
We don't usually frequent the hotel bars, but this one was too good to pass up. How dramatic it looked at night! After the theatre when we stopped to have a drink and snacks. (lamb meatballs and fried risotto were perfect ) The only thing that would have been better would have been one of the bands there for listening/dancing.
The Con's- Perhaps the only negative is some of the restaurant service. Should be sharper. In the Lambs club we were shown to our table in a half empty dining room at 6 pm that faced the rest room door. When I asked for another table , the young hostess asked us to wait a moment and would see if she could make a change. She did, she then offered us the table in the corner right next to the door that opened to the restroom. Really??? I finally pointed at several empty tables in the middle of the room and she acquiesced . The young lady who removes the dirty dishes tried to take our food away before we were finished(yes, I do want those last few sips of the champagne I ordered). She did the same thing at breakfast. We had to rescue our plates from her on several occasions. Just ask and we will tell you if we are finished. Yet, even these are small annoyances . The restaurant staff while not always efficient or experienced, was always pleasant.
Will we return to the hotel? Absolutely!
- Official Description (provided by the hotel):
- The Chatwal, A Luxury Collection Hotel, New York.Once home to the prestigious Lambs Club, this Stanford White designed landmark was reborn as The Chatwal in 2010. Fusing Art Deco style with Manhattan’s signature sophistication, The Chatwal has reinterpreted the elegance and glamour of classic New York City.Offering 76 guest rooms, inclusive of 27 suites, The Chatwal features a current pool, 24 hour fitness center and is home to The Red Door Spa by Elizabeth Arden. Guests are invited to enjoy celebrated “Iron Chef” Geoffrey Zakarian’s Lambs Club Restaurant, featuring modern American Cuisine. Wireless internet access and butler service is complimentary to all guest rooms. ... more less
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- Also Known As:
- The Chatwal Hotel New York City