This hotel was a very nice surprise. Loved the customer service, anything we needed they were on top of it. They were always smiling and happy to help. Bathroom was very nice with the awesome heated toilet seat and the pillows on bed were very nice. Bed was just a little hard for me but I slept fine. The bar was very quaint and lovely. Perfect location to Time Square, Morning Shows, Broadway shows and shopping. Will be back. Thanks so much for such a pleasurable stay and a special Thanks to the "butler" aka owner..... for the drinks.