The Chatwal provides excellent and personalized service second to none.
From the concierge desk to the butler service to the front desk to the room service, everything was outstanding. My wife and I were celebrating my 40th birthday as a weekend in New York City, and the staff made our experience truly special and memorable. The hotel itself has the perfect ambiance for its great location in the Theater District.
Upon arrival, our room was decorated for my birthday. The concierge, Mr. Juan Espinal, did a thoroughly superior and professional job in arranging our dining requests, providing general guidance and facilitating transportation. The butler service provided by Mr. Brandon Short was exceptional and courteous. The front desk was also professional, courteous and prompt. Our room service was expedient with superb offerings from the Lambs Club menu. The spa provides excellent service and was able to accommodate us on short notice for an unscheduled appointment. Our room was also kept continuously in good order by the housekeeping staff as well.
I give my highest recommendation to The Chatwal. It is truly a phenomenal hotel to stay in while visiting New York City.
- Official Description (provided by the hotel):
- The Chatwal, A Luxury Collection Hotel, New York.Once home to the prestigious Lambs Club, this Stanford White designed landmark was reborn as The Chatwal in 2010. Fusing Art Deco style with Manhattan’s signature sophistication, The Chatwal has reinterpreted the elegance and glamour of classic New York City.Offering 76 guest rooms, inclusive of 27 suites, The Chatwal features a current pool, 24 hour fitness center and is home to The Red Door Spa by Elizabeth Arden. Guests are invited to enjoy celebrated “Iron Chef” Geoffrey Zakarian’s Lambs Club Restaurant, featuring modern American Cuisine. Wireless internet access and butler service is complimentary to all guest rooms. ... more less
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- Also Known As:
- The Chatwal Hotel New York City