Great service, location, comfort and style. Try the junior suite, it is wonderful! The decor is clean and modern while being warm and comfortable. The staff will remember your name and see that all that you need is there. The spa is fabulous as well. It is small, but the treatments are perfect! Although the hotel is close to Time Square, it is quiet. The food is great. I really can not say enough good about The Chatwal. We did not find fault with any part of our stay. We look forward to returning.